Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.74

4.7 Rating 5,971 Reviews

93 %

of reviewers recommend Big Frog Supply

4.7

Based on 5,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Quick shipping, easy to order, great communication. I would order from Big Frog again!”

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“They have the product in stock. It was very easy to order on line.”

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“Good price and really fast delivery. I’m very pleased and will use them again”

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“As advertised and on time delivery, thank you for great service.”

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“From order to delivery was seamless! Email status and delivery reports. The product did what it said.”

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“Great pictures of your product offering. I was able to order the correct sprinkler head for my system. Pictures are worth 1000 words but you need clear pictures. They processed the order quickly, shipped with care & I was on my way again to watering my lawn. No delays and no issues.”

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“Returned products as it didn't work with my garden setup as I had discussed with customer care and orbit. Took several days between responses from customer service that took over 2 weeks time to resolve completely. Left several messages on voicemails at the customer service lines. To top it all off, Charging me 5% restocking fee for the items. I was trying to use a smaller company instead of going with Amazon but not worth it. They have poor customer service and they shouldn't get a 5% restocking fee for a brand new unopened devices that they make money on twice. Shame on them. On the plus side, fast shipping to get the product.”

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“Very quick shipping and great prices! I will definitely order from here again.”

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“Great product! My favorite pruner: Felco#6 At a great price. Quick shipping. Thanks!”

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“No tax, no shipping, 25% less than Amazon, it was shipped the day after I ordered it and came within a week. Overall just and awesome experience.”

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“Very quick turnaround time. Order was correct and complete.and the items I ordered were reasonable.”

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“The response from the customer service is very quick. They are very patient with the problems I encountered. I’m grateful to be your customer.”

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“Great price. Fast shipping. Will be using them again in the future. Thank you!”

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“Big Frog had the part I thought I would never find. At a Great price. Made my repair a leap ahead. Thanks”

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“shipped very fast and and I love this type of sprinkler.”

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“Easy to find the parts I needed. Fast service. Thank you”

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“Great selection, prices and delivery. Big Frog Supply had everything I needed.”

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“Bought the unit online with a few clicks and it was delivered in timely manner. Cannot ask for anything else.”

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“Great company, with fair prices. The only reason I didn't give 5 stars is because they sent me the wrong part and it didn't work properly. However they didn't hesitate to give me a refund, so I would probably purchase from them again.”

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“Shipping was fast. Products were great. Prices were the best I could find. I am a happy customer.”

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Big Frog Supply is rated 4.7 based on 5,971 reviews