Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good seller, don’t like the shipping cost but other than that I’m happy”

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“I received the exact item I requested in only a few days from their location on the east coast to me on the west coast. I could not find the part in my community.”

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“Good price and was delivered super fast. Will use them again.”

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“Product as described. Prompt service. Exact replacement for our sprinkler.”

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“Product delivered as advertised and on time. Packing failed at spigot location, but there was no damage to product.”

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“Parts were perfect fit for my old 30 year old Toro sprinkler valves. Solved the problem.”

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“Received ordered product timely and in proper condition. Easy to order on internet.”

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“Easy and quick delivery also a great price. I would use them again. Very easy to work with.”

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“Excellent price and fast shipping! You got to try this company folks!”

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“Communication was great. Shipping was fast. Product was in perfect condition at arrival.”

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“Very good selection. Website easy to navigate. Had exactly what I needed and shipping was fast.”

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“Great product! A bit pricey, but worth it to keep my Felco equipment in perfect shape!”

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“Big Frog had exactly what I needed. Good price, fast shipment, and delivered earlier than expected! I will shop there again.”

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“Kept me up to date on the status of my order Prompt shipping Shipping charges were too high”

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“The filter was exactly what I wanted. The numbers were correct and it was delivered right to my front door. It even came with instalation instructions. It was just what I needed.”

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“Big Frog had just what I had been looking for. Price was very reasonable and shipping was quick. Can't get any better than that. I will be a repeat customer.”

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“Very happy with my purchase from BFS. I was not able to find the Orbit 2 port Bluetooth XD timer anywhere else. Order process and shipping interval were great! Thanks!”

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“I purchased a specific shaft from the Prier spigot line. Big Frog sent me the incorrect part. (The part you sent does not match what I ordered.) I contacted Big Frog and you agreed the wrong part was sent. All this is good. However, it has been several days and I have not heard how you will resolve the issue. I really want the part I ordered. My spigot is inoperative until I get this part.”

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“This is the first time that I've ordered from Big Frog Supply and I couldn't be happier with their service. My item was shipped the same day that I ordered. Unfortunately, it was sent by mail and that leads to NO tracking but the item was here in about 4 or 5 days. I will be ordering from this place again. Very good service indeed!! Thank you all for upstanding service.”

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“I am impressed with the speed of shipping. The shipping tape is great too.”

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Big Frog Supply is rated 4.8 based on 5,968 reviews