Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Big Frog Supply had the item I needed at a great price and shipping was fast. Received the item, installed per the instructions and all is working fine. Note: If you have VPN running on your phone, you will have to disable/uninstall it before setting up the wifi connection to your controller.”

Helpful Report

“Product easy to install and works great. By far the best price for it and arrived very quickly. Would highly recommend Big Frog Supply.”

Helpful Report

“Moms orbit sprinkler was starting to fail. Big frog supply had replacement parts that she needed placed the order and it shipped the same day, Awsome!!! The lawn was saved!”

Helpful Report

“Their prices are fair, and Big Frog Supply processed and shipped my order very quickly. The product was exactly as indicated on their website. I ordered a Rainbird Wifi transmitter, however it did not work with my discontinued controller and I could no longer find the correct controller. I called the rep at Big Frog Supply and they helped me to find a controller that will work. I am returning the transmitter and ordering the new controller.”

Helpful Report

“Shipping and product as promised. Smooth transaction. Priced better than the competition.”

Helpful Report

“I received exactly what I ordered, and it all worked ! I’ll be back.”

Helpful Report

“Second year in a row that I've ordered this item, and you came through again--100 percent! Price is the best I found, by a long shot. You got the shipment out quickly. And the deliverer stayed in touch so that I could find it on my doorstep before it walked away. Sorry--I can't think of any improvements to make in your process.”

Helpful Report

“Easy to work and communicate with. Item was delivered on time as promissed.”

Helpful Report

“Easy website to maneuver. Order processed quickly and delivery was fast. Love Big Frog!”

Helpful Report

“I ordered ONE left hand clippers, but BOTH of them are left handed. Now I have to return one and get the right handed one. Also, I assumed delivery was by UPS and included my home address only. Fortunately the local post office forwarded the package to my PO address (they can't deliver).”

Helpful Report

“Easy to order. Fast shipping . Competitive pricing. Idea place to shop better than Amazon.”

Helpful Report

“terrific product, good price, delivered quick. so thanks !”

Helpful Report

“Awesome and helpful service, on time and fast delivery. Great tech support”

Helpful Report

“Needed a couple of new sprinkler heads, order was accurate and quickly shipped out.”

Helpful Report

“fast 2 day delivery service. low price compared to other supply houses out there.”

Helpful Report

“Pricing and parts availability was a primary reason for following through with purchase. The packaging and speed of receiving the item was highly unexpected. The service from this supplier is second to none.”

Helpful Report

“Good service. Product as described. Reasonable price. Timely delivery. Will recommend to friends and family”

Helpful Report

“Received my product in a very timely manner, have not got it installed yet but I’m sure it will be as good as it claims. Looking forward to using it.”

Helpful Report

“Thanks for all your help and solid service Steve”

Helpful Report

“I have been using Big Frog for various items for several years. The have a good selection of products and the availability is good. Delivery is always quick and the ordered items are received. Big Frog is a good organization.”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,968 reviews