Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Had item I wanted at the best price on internet and delivered when stated”

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“Pricing was good, customer service was great (and quick), and shipping was phenomenal, I literally had the product less than 24 hours later with standard shipping!”

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“Very helpful order it on Tuesday received on Thursday great”

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“Quick order and delivery process. It took a total of 3 days from order to delivery. Excellent!”

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“Was delivered fast, had a great price, have not installed items yet”

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“Received the item i order with fast shipping and item was as described”

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“Ordered a transformer for outdoor lighting. Shipping was quick and item was just what I was looking for.”

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“Product arrived quickly. It was so easy to install and sync with phone. Love the option to change programs without going to the box. It’s a plus to turn/off on remotely if you want to override the schedule.”

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“Amazing service fast shipping everything went very smooth the motor was as described in the listing. Will definitely use big frog again if I ever need another spa pump”

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“WiFi connection for my irrigation system arrived promptly and works great!”

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“This was my first purchase and it was a very pleasant experience... product arrived on time, communication regarding my shipment was timely and accurate and the order actually arrived sooner than i thought it would... all around great experience. Have saved the website in my "favorites" for future needs.”

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“I was looking for a particular solenoid for my irrigation system. I found it competitively priced and readily available at Big Frog Supply. This company promptly accepted, acknowledged, and shipped the order. They even emailed/texted a tracking number without being asked! This company is very customer friendly!”

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“Service was very quick, only one slight problem the box had been open and hard ware for one of the legs was not attached.”

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“Unbelievably fast shipping and the best prices. Thank you for making irrigation shopping affordable and convenient!”

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“Ordered Rainbird WiFi link, good price, free shipping, showed up on time.”

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“Good customer service and very honest. I recommend it”

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“30 days and I Have no product and no promise of any date when I shall have the product that I paid for—30 days ago. Oh, but I have 6 emails thanking me for my purchase.”

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“Easy order, super friendly service, delivery and product was exactly as advertised.”

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“everything was just as described, very good quality product”

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“Every thing was done very well i received e-mails lettings me know about shipping info good job.”

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Big Frog Supply is rated 4.8 based on 5,968 reviews