Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,970 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered led lighting that I needed (difficult to find), they showed up. Reasonable shipping and handling. Not Amazon.”

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“Product arrived in great shape in a timely manner”

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“Fast, efficient, and made an immediate refund for a new part returned unopened when not needed! TYVM!”

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“The product arrived when promised. it was the exact part that I needed for my older Sprinkler system. Was concerned I would not be able to find it but big frog supply had it in stock.”

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“Much cheaper than our local supplier and shipment arrived quickly.”

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“Great price and fast shipping ! My new go to outdoor supply place 👍 Thanks again..”

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“Big Frog (love the company name) presents a well organized website, it’s products are well priced, delivery fast. Thank you for being there.”

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“This water filter makes my water so tasty and clean. Never again will buy water in plastic bottles.”

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“Quick delivery with well protected product. Have not used it yet but appears to be well constructed.”

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“Product was as described, competatively priced, and arrived as scheduled. Thanks! :)”

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“Very happy with my purchase and was a timely delivery.”

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“The have good products that are reasonable priced, could work a little on shipping department.”

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“Quick delivery and great communication. I LOVE the trowel!”

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“Their product was reasonably priced. Fit our submersible pump . And arrived just as they said. Thank You”

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“Quick order processing and delivery. Product was easy to install and makes a huge difference in hot water delivery.”

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“The repair parts I purchased for $67.00 from Big Frog Supply were $112.00 locally. Excellent service.”

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“Ordered online and received confirmation and the delivery was quick”

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“Parts worked great, shipped quickly, overall excellent experience. Will use them again, thank you for the great service.”

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“a great price it was well packaged and fast shipping”

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“I was looking for some Intermatic timer parts that were backordered by most vendors. I got a personal telephone call from Big Frog saying that they would be talking to Intermatic and would notify me of the results. They promptly informed me that Intermatic would ship them the parts within four days and that the parts would then be forwarded along to me. I was extremely impressed by the research and communication that Big Frog undertook to see my small order through. I wasn't completely sure about this company until the parts arrived. But, I should never have doubted their diligence and customer service. Extraordinary job!”

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Big Frog Supply is rated 4.8 based on 5,970 reviews