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Big Motoring World Reviews

2.8 Rating 414 Reviews
43 %
of reviewers recommend Big Motoring World
2.8
Based on 414 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Accurate And Undamaged Orders
Greater than 27%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Big Motoring World 1 star review on 18th December 2024
Anonymous
Big Motoring World 1 star review on 13th November 2024
Anonymous
Big Motoring World 1 star review on 12th November 2024
Anonymous
Big Motoring World 1 star review on 7th October 2024
Anonymous
Big Motoring World 1 star review on 7th October 2024
Anonymous
Big Motoring World 1 star review on 22nd September 2024
Anonymous
Big Motoring World 1 star review on 22nd September 2024
Anonymous
22
Anonymous
Anonymous  // 01/01/2019
Very good. Helpful sales staff, willing to negotiate. Would recommend.
Helpful Report
Posted 4 years ago
Details were all thoroughly explained over the phone. Unable to test drive before purchase but offered 7 day test drive return after purchase.
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Posted 4 years ago
Brilliant service bought a new car and had it the same day
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Posted 4 years ago
Very kind staff, helped me out immediately and answered and questions I had. Highly recommend.
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Posted 4 years ago
Quite decent selection of cars. Customer service was great! If you live in the area and need to change your car this place is a must.
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Posted 4 years ago
They left us alone until we called someone over. Didn't push us to buy. Good value for money with the cars we saw there. Would go back again.
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Posted 4 years ago
Second car I have bought from these guys. Fantastic price and service from all the team. See you next time
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Posted 4 years ago
Quick and easy experience, good staff who made me feel at ease when deciding on a car to buy, would recconmend
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Posted 4 years ago
Very friendly and helpful staff. Did everything they could to help. Couldn't recommend them enough
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Posted 4 years ago
Purchased my car just over a month ago. Very happy with the car and after service from the team at Big Motoring World West Malling.
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Posted 4 years ago
Pick up ran smoothly. Special thanks to the customer service team for assistance with final paperwork & tax.
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Posted 4 years ago
Online purchase was straightforward and easy. Arranged finance and pick up within a couple of days.
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Posted 4 years ago
Hard to fault them with current restrictions. Arranged all major details with their team over the phone and email. Pick up was well organised and followed social distancing rules.
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Posted 4 years ago
Made our purchase last month. Had ne small issue post collection but was dealt with well.
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Posted 4 years ago
Pick up point was at a different site due to lockdown, apart from that happy with how it all went.
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Posted 4 years ago
All paperwork carried out online and pick up arranged. All ran smoothly.
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Posted 4 years ago
Arranged finance online. Pick up was from a different site to what I first thought but wasn't an inconvenience given the circumstances around lockdown.
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Posted 4 years ago
Great friendly staff. From start to finish every thing explained and went smooth
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Posted 4 years ago
Service is impeccable, friendly staff but more importantly not pushy. Great range of cars with competitive prices.
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Posted 4 years ago
Excellent service. Quick and easy. Second time I have bought a car with them and would definitely recommend.
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Posted 4 years ago
Big Motoring World is rated 2.8 based on 414 reviews