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Big Motoring World Reviews

2.8 Rating 414 Reviews
43 %
of reviewers recommend Big Motoring World
2.8
Based on 414 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Accurate And Undamaged Orders
Greater than 27%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Big Motoring World 1 star review on 18th December 2024
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Big Motoring World 1 star review on 13th November 2024
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Big Motoring World 1 star review on 12th November 2024
Anonymous
Big Motoring World 1 star review on 7th October 2024
Anonymous
Big Motoring World 1 star review on 7th October 2024
Anonymous
Big Motoring World 1 star review on 22nd September 2024
Anonymous
Big Motoring World 1 star review on 22nd September 2024
Anonymous
22
Anonymous
Anonymous  // 01/01/2019
Very happy with my car I purchased two years ago so bought my son here to get his first car.
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Posted 3 years ago
Easy choice for me to buy from Big Motoring World. I purchased a car from them a few years ago and was very happy with the overall service.
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Posted 3 years ago
Flawless from the guys I dealt with and super pleased with the car.
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Posted 3 years ago
Great supportive staff with good information. Brought my first car with them and couldn't be happier.
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Posted 3 years ago
Staff were helpful from start to finish and couldn’t do enough for me. Not to mention the quality of the cars is exceptional
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Posted 3 years ago
Amazed by the range of cars available. All the cars I looked at felt almost brand new. Sales guy was helpful in finding something suitable for my budget and spec I was after.
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Posted 3 years ago
Efficient, good prices and no real haggling required over finance and happy with the deals I got.
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Posted 3 years ago
Part exchange for a fair price on the day. Happy with the service I received.
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Posted 3 years ago
I had always brought privately as it worked out cheaper. Found a car that was the same price and spec as ones privately so brought it at Big Motoring World. Refreshing to have all the paperwork sirted and multipoint checks done.
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Posted 3 years ago
Found a car I wanted through a web search. Happened to be sold by Big Motoring World. Gave them a call and arranged to come and view. The salesman had everything prepped for our arrival.
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Posted 3 years ago
Would have given them 5 stars if it wasnt for a long wait at collection.
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Posted 4 years ago
Five star service from everyone we dealt with at the West Malling branch.
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Posted 4 years ago
Five star service from everyone we dealt with at the West Malling branch.
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Posted 4 years ago
Very helpful and friendly service
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Posted 4 years ago
Really easy to arrange pick up. I was a little worried about the process at first as covid measures have altered how you collect the car but im pleased to say everything went very smoothly.
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Posted 4 years ago
Our salesman was very professional and helpful. Helped us through the whole process with completing the paperwork online.
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Posted 4 years ago
Definitely NOT a Credible Business. MOST DEFINITELY NOT RECOMMEND this seller as they're crafty, evasive and not on The Motor Ombudsman's list either This 2018 Audi A6 shown as navigation ready was sold without SD card and it took me months to get one back from them. I was denied test drive and it came with bunch of intermittent problems. I reported them within 15 days but was not offered a return which was my statutory right and was instead directed to manufacturer as to evade their responsibility and who has also failed to fix the problems. They haven't subscribed to The Motor Ombudsman so couldn't get any mediation service as well. I requested part exchange and they initially nocked down £2,400 on price and later on completely denied it.
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Posted 4 years ago
The team at Big Motoring World took social distancing very seriously which was a big comfort to me as I am in a high risk category. I explained this to them, and they took every step necessary to keep me safe when picking up my car.
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Posted 4 years ago
Happy to say I received a wonderful service from the team at Big Motoring World.
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Posted 4 years ago
Solid service from the team at Big Motoring World. Purchased a year old 3 series with low miles. Car is immaculate and in top condition.
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Posted 4 years ago
Big Motoring World is rated 2.8 based on 414 reviews