billiards boutique Reviews

Name: billiards boutique
Rating: 4.78

4.8 Rating 752 Reviews

96 %

of reviewers recommend billiards boutique

4.8

Based on 752 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone

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Phone:

01305 458071

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billiards boutique 2 star review on 27th May 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product and delivery good. The means of ordering from the website confusing.”

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Posted 7 years ago

Brian, thanks very much for the review, really appreciated ~ Pete

Posted 7 years ago

“Quickly despatched the items I had ordered”

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Posted 7 years ago

Chris, thanks very much for the review, it is really appreciated ~ Pete

Posted 7 years ago

“Awesome service from ordering to receiving delivery”

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Posted 7 years ago

Michael, thank you very much for the review ~ Pete

Posted 7 years ago

“A straight forward supply of the items that did the job is spoilt by too many requests for praise. I opted out of emails and the only thing that would stop me using you again is too much spam that I don't want.”

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Posted 7 years ago

Alan, I am sorry if you have received some emails that you shouldn't have, I will look into this for you. Thank you for still finding the time to write a review ~ Pete

Posted 7 years ago

“Highly recommend fast delivery thank you.”

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Posted 7 years ago

Richard, thank you very much for taking the time to write a review ~ Pete

Posted 7 years ago

“Husband was pleased with the purchase”

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Posted 7 years ago

Thanks very much for your review, really appreciated ~ Pete

Posted 7 years ago

“Good prices and fast to ship. Good communication with customer. Although, a few of items are out of stock for a while on the website.”

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Posted 7 years ago

Gerard, thanks very much for the review really appreciated.

Posted 7 years ago

“I bought cue tips package arrived in a few days a all good . However my son did not require all some of the items were more to his requirement. So posted it back for a refund.”

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Posted 7 years ago

All received back Mr Tailor, refund will be processed within a couple of days. Regards Pete

Posted 7 years ago

“Ordered cue tips online and they were through my door 5 days later. Good quality for the price, cant complain at all.”

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Posted 7 years ago

Alan, thanks for taking the time to write a review ~ Pete

Posted 7 years ago

“Delivered as promised and no problems thanks”

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Posted 7 years ago

Tony, thanks very much for writing a review ~ Pete

Posted 7 years ago

“Arrived very quickly, exactly what I needed but it now means the kids are starting to beat me so I can't use its the cue tip anymore.”

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Posted 7 years ago

Harry, thanks for writing a review ~ Pete

Posted 7 years ago

“slight mix up with couriers but good customer service and manorism when repliying via email etc”

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Posted 8 years ago

Scott, thanks very much for leaving a review and apologies again for the delay with the courier.

Posted 8 years ago

“would be very good if not for a few problems. i wished to purchase the full 1 piece eagle cue, website said in stock. was informed very quickly that the cue was in fact out of stock but i was given second option on another 1 piece cue. chose my cue only to be informed that all 1 piece cues were in fact out of stock and that the warehouse had not been updating suppliers. i can fully appreciate this as a mistake and a genuine one by billiards boutique. they were helpful throughout the process of getting my desired cue but in the 2 piece version (much better choice in my opinion) however the website clearly states a free mini butt which i have set to receive. in all a good company and will use again.”

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Posted 8 years ago

Jayme, thanks for the review it is appreciated. We do owe you the mini butt, so my apologies for that, send me a reminder via email and I will get one sent out to you ~ Pete

Posted 8 years ago

“Delivery time needs to be improved, the rest is all perfect”

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Posted 8 years ago

Raad, thank you for the review. Outside of the UK we have less control over the delivery times due to customs clearance. The website delivery times are offered as a guide only.

Posted 8 years ago

“Bought 9mm and 10 mm cue tips [,blue diamond]. very Happy fits my snooker and pool cues will buy again when they Run out”

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Posted 8 years ago

Robert, thanks very much for the review, really appreciate it ~ Pete

Posted 8 years ago

“Good communication and fast delivery. Would use for next purchase.....”

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Posted 8 years ago

John, really great of you to leave us some feedback, I really appreciate it ~ Pete

Posted 8 years ago

“Hi, despite i had euro priority order, last track lsign in parceforce is at 2016 02 17 that package is in heatrow airport, and i cant enjoy my cue. Few my friends are waiting for my order delivery toi order cue sets themselves. Please if you can check the situation in parcelforce. Thank you.”

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Posted 8 years ago

Please drop me an email if you have any issues and I will look into them for you. ~ Pete

Posted 8 years ago

“I recently purchased a cue online. The response was prompt and professional. Very happy. The product was as pictured, so again very happy. Will definitely be making another purchase. Many Thanks Billiards Boutique.”

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Posted 8 years ago

Thanks for the review Michael, if there is anything further you need give me a shout ~ Pete

Posted 8 years ago

“Product was as expected. Very quick and prompt service. Thank you very much.”

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Posted 8 years ago

Maria, I really appreciate you spending the time to write a review ~ Pete

Posted 8 years ago

“Nice product .. Good delivery .. Thanks”

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Posted 8 years ago

Adrian thanks for the review ~ Pete

Posted 8 years ago

billiards boutique is rated 4.8 based on 752 reviews