billiards boutique Reviews

Name: billiards boutique
Rating: 4.78

4.8 Rating 752 Reviews

96 %

of reviewers recommend billiards boutique

4.8

Based on 752 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone

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Phone:

01305 458071

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billiards boutique 2 star review on 27th May 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Right product, right price, good delivery. You need to update your system to pick out the specific product ordered to better tailor your automated responses.”

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Posted 6 years ago

Hi Alan, thank you for your review and advice "noted" -kerri

Posted 6 years ago

“Very good and fast I will shop with you again”

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Posted 6 years ago

Thank you for your review, please feel free to advice our team on how we can make your experience 100% -kerri

Posted 6 years ago

“Quick respond, fast postage and great info about everything Trond Norway”

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Posted 6 years ago

Thank you Trond, always nice to read our customers are happy, please feel free to inform us of anyway we can improve your rating -kerri

Posted 6 years ago

“Pete was brilliant in sorting out our lost parcels ( sent via Royal mail) and he agreed to send them the tracked service which delivered them today, having spoken to BB yesterday ref the issue. Not their fault and great to see a supplier taking ownership and sorting out an issue not of their making . Thanks, Simon”

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Posted 6 years ago

Thank you for taking the time to write a review, our team will always deal with issues our fault or not to ensure the customer gets the problem resolved quick and easy thanks for contacting us to sort it -kerri

Posted 6 years ago

“Order was delivered as announced. Interaction with the owner was quick and uncomplicated.”

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Posted 6 years ago

Thank you for your review, always happy to help -kerri

Posted 6 years ago

“Excellent rapport qualité prix,petit défaut dans la flèche de la queue.Sinon rien dire et je ferai votre publicité. Cordialement. Atzeni Daniele”

billiards boutique 4 star review on 8th November 2017

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Posted 6 years ago

Thank you for your review -kerri

Posted 6 years ago

“Always deliver and very helpful!”

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Posted 6 years ago

Thank you for your kind words, please feel free to let our team know how we can make your experience better -kerri

Posted 6 years ago

“Everything I orderd was correctand delivered on time only thing I can say negative is that the cue case I orderd says it fits all extensions but I can't shut case with a full length telescopic”

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Posted 6 years ago

Hi Antony, Thank you for your review, please contact Pete on sales@billiardsboutique.com for advice on this issue -kerri

Posted 6 years ago

“Good quality cue (peradon king cue) , delivered in belgium in a few days , good communication and service . I expected the cue case (that was in the package) to be of a bit higher quality , but overall very satisfied with my purchase .”

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Posted 6 years ago

Hi Jens, thank you for your review, please feel free to contact our team on sales@billiardsboutique.com with any future issues we can resolve to make your experience better -kerri

Posted 6 years ago

“Great service quick delivery.. job done well”

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Posted 6 years ago

Thank you for the review, please feel free to let our team know how we can improve your rating -kerri

Posted 6 years ago

“The product was as described and the delivery was fast (all the way to Finland). What more can You hope for? Billiards Boutique was reliable.”

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Posted 6 years ago

Thank you for your kind words our team is very grateful -kerri

Posted 6 years ago

“I still dnt get my courier”

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Posted 6 years ago

please contact sales@billiardsboutique.com for help in the future a member of our team will resolve any issue thanks -kerri

Posted 6 years ago

“Super efficace”

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Posted 6 years ago

Thank you for your review -kerri

Posted 6 years ago

“Sent tips I ordered promptly unfortunately they were hard not soft”

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Posted 6 years ago

Firstly we apologies for the error, but thank you for taking the time to write a review, please dont hesitate to contact our team if any problems in the future -kerri

Posted 6 years ago

“Very happy with my new cue, good communication, thanks”

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Posted 6 years ago

Always happy to help thank you for taking the time to review -kerri

Posted 6 years ago

“Great customer follow up”

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Posted 6 years ago

Thank you for your review please feel free to contact us and let our team know how we can help to make a 5 star review -kerri

Posted 6 years ago

“The product seemed good, I put a new tip on and waited more than 12 hours, used the cue and the tip came off, tut tut. I put another tip on, after cleaning the end of the cue, left it clamped for two days. Then after a further 4 days I went to use it again and after a short use the tip came off again. What am I doing wrong”

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Posted 7 years ago

Hi Colin, thank you for your comments if you would like to email Pete on sales@billiardsboutique.com he would be able to give you some advice thanks -kerri

Posted 6 years ago

“Really impressed, very quick and efficient service. Cue arrived next day. One disappointing aspect was that the majority of cues were sold out which limited my options. Apart from that I'd recommend!”

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Posted 7 years ago

firstly we would like to apologies for the limited stock please feel free to contact us in the future and the issue can be resolved with help from out team, thank you for your review -kerri

Posted 6 years ago

“Happy with my purchases but when I ordered next day delivery the website didn't explain that if you ordered a made to measure cue then it would take approximately 4 to 5 weeks. But the cost for the next day delivery would still be taken.”

Helpful Report

Posted 7 years ago

Firstly we would like to apologies for the lack of information on made to measure orders, feel free to contact us in the future -kerri

Posted 6 years ago

“Excellent service and product but too many E mails regarding the purchase. But thank you for prompt service and a Happy Christmas.”

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Posted 7 years ago

Thanks very much for the review Julia, really appreciate it ~ Pete

Posted 7 years ago

billiards boutique is rated 4.8 based on 752 reviews