“Tell bill plant driving school when we are are under instructuon of road work signage and being told to merge at 400 yards in Liverpool...teaching his drivers to continue right to the end point of merger and then to repeatedly beep the horn to force their way into the traffic....yeah great driving instruction that is...hope you enjoy the dash cam footage too...absolute tool!!!!!
Avoid and go with someone that can actually teach you to drive.”
“Mizan Rohman of Bill Plant was an excellent professional instructor with 16 years experience as a teacher and 13 years experience of Raod traffic Accident Paralegal.
As a nervous student, Mizan made me feel at ease and safe. He has the ability to break down each stage subject in to small bites of information that I was able to take in.
His very friendly and easy to get on with and I had a great rapport.
I passed after taking a an average of 30 lessons but I was a very nervous student.
Thanks to Mizan, I am now passed driving my car to work and back šā¤ļøšš¼”
“The driving instructor, Simon Firth, was all out to exploit rather than teach. He was very condescending and disrespectful at multiple times. No level of professionalism with both physical and text conversations. I question his experience in instructing as he regularly speaks of his students failing which alters whatever confidence level a learner should have in passing the driving test.”
“Bill Plant, the company itself is all about MONEY and not looking after its staff or franchise instructors.
I have personally encountered that once fully qualified ADI they donāt give a dam about you.
Poor poor poor.
Avoid at all costs there are much better companies out there.”
“Awful experience with Driving instructor Khaled.
He is just after your money! He owed me a lesson but didn't want to make up for it! So I paid him less on the following lesson, on which he got loud and very unprofessional, saying if I don't pay he cancels the lessons with me. That was 2 weeks before my driving exam. He also tried to trick me in paying more, by providing false information regarding the payment for on the exam day. I called the driving school to confirm about that. He also was using his mobile phone on and of during driving lessons.”
“I have passed my driving test recently and I canāt say how grateful I am to ABBAS (Manchester stockport)for all his hard work and most important his support and patience through this journey, I can say that abbas is an amazing instructor THANK YOU BILL PLANT SCHOOL šš»”
“MICHAEL FOX is a terrible, unprofessional, greedy and unhygienic driving instructor who works with Bill Plant, Nottingham.
Whenever he has NO answer, doesn't know what to say to a pupilās question: MR MICHAEL FOX just starts raising his voice. Seriously, he has such a deep ARGUMENTATIVE and AGGRESSIVE tone, attitude and HYPER personality.
MR Michael Fox has ZERO technical and theoretical knowledge about driving. MICHAEL FOX never plans his lessons and is not bothered about pupils progress as,
HEāS ONLY BOTHERED ABOUT MONEY, MONEY & MONEY!
MICHAEL FOXās lessons were never planned, structured and has NO technique to teach someone how to drive and prepare for a driving test.
I will seriously NEVER recommend him to anyone.
Driver instructor: MICHAEL FOX (Bill Plant), is a WOLF who is nothing more than a major shark whom is only after money. I have paid over Ā£2000 for 60+ lessons.
MICHAEL FOX has ZERO knowledge about driving whatsoever. As whatever
question about driving is asked he has only one response: first 4 months he stays quiet like a dead body, falls asleep in half of the lesson and then after he shouts: āFORGET ABOUT ITā. (Seriously, heās a three faced wolf).
During the lesson, I asked him to give constructive feedback at the end of the lesson-first 3 months, in an arrogant tone he would say: āI WANT TO GOOā. AND after that, if I asked for feedback MICHAEL FOX would start ARGUING, being AGGRESSIVE and his TONE is full of THORNS & is SPITEFUL!!
SERIOUSLY, Iāve never met such a greedy man in my life before.
Nevertheless, his car was very unclean, had food crumbs scattered over the driverās seat and the car reeked of a disgusting odour.
My family curse him for that all the money Iāve paid him proves no benefit to him, as it is said KARMA comes back thus; heāll have to pay for the dreadful, terrible and vicious deeds heās committed.”
“This company are nothing more than sharks who are only after money. I have paid over Ā£1095 to undertake a driving instructors course of which I have not even started yet. Due to medical reasons i now cannot begin this course yet I have flatly been refused my money back by this company. Reading other reviews and looking further in to Bill Plant as a company they certainly have form for this. Nothing more than theft, now having to pay for legal advice to fight this . Avoid paying these sharks money up front for any services.”
“Tried to book for a lesson they always called at 5pm immediately hangup and them say they've tried to contact you please try and make a booking with them.”
“Driving instructor was Michael from Bathgate. Very honest and told my son he wouldnāt need many lessons. Four x 2hr lessons and he passed. Thanks would highly recommend.”
“Still waiting for my refund after they were so quick to take my money. Been 10 days now. Had to report it to my credit card company. They deserve reporting to the police for theft.”
“Steve moate is my instructor from bill plant he is very fabulous, supportive and very knowledgeable instructor who got lots of patience and very very great teacher.”
“Appalling company do not use whatsoever
They take your money and leave you till a week to your test tell you they won't take you on your test say cause don't think safe enough even tho previously held a full time license before,but advice to drive my sisters car for the test whilst saying not safe too drive lol they are just a money grabbing company they are not there to help nobody other than see how much money can make out of you before you realise that's why they there. customer service Is as bad if not worse than the instructors there selfs rude discoconnected from people and got no clue about customer service if could give minus 5 I definitely would absolutely caused me stress anxiety and now got to move my test by 5 months”
“Appallingly sad discrimination
I must admit that it hurts my feelings, deeply to suffer discrimination like this in UK, specially when I'm the 1st saying that UK isn't as bad as the other countries in Europe.
I call the 1st time on the 30th of September, explain my situation, that I have my driving test on the 31st of October. Couldn't make the payment because I was abroad.
Call the 2nd time on the 3rd of October, to make the payment, the person I've spoken with, clearly does not care if she was ruining my future, once I've booked the test months ago and was struggling to find an available instructor, and we all know how hard it has been to find a test date this year, says there's nothing that could be done because of the "company policies", even when there's plenty of time until the test.
I've called again and basically begged for someone to find me an instructor as this is very important to me. Still this person says no, and now is treating me like I'm an uneducated person. Really hurtful. I asked her if it had anything to do with the fact that I'm not British. She keeps repeating that it's the company's policy.
Okay.
I then ask my partner (who's British) to call on behalf of his daughter.
Guess what?
They found an instructor for "her".
I'm glad the calls are recorded. If the owners care, even if just a little bit, you'll train your staff or have actions taken towards the company you're employing to deal with the correspondence, to treat everyone EQUALLY!
Now, it's up to each of you to tell me, if the fact that I am not British is or not the reason I didn't get an instructor?
Right.
Appalling. Sad. Discrimination”
“Worst experience ever, would rate ZERO for customer service, i felt like they trapped us in paying money and didnāt co-operate to resolve the issue. The customer service also provides misleading information. Would never recommend Bill Plant to anyone.”
“George has fallen asleep while teaching my son, not once but 4 times. My son did not divulge this information with us until the 4th time it happened. He also turns up late & cuts lessons so he is on time for his next pupil. I have reported him to DVSA and Bill Plant who are now looking into this. I do not recommend him at all.”
“The instructor, Scott, kept cancelling on me week after week (usually car problems were given as the cause), once only 3 minutes before the lesson start (yup, you guessed it... car issue!). Wasted months of my time, 2 stars because the school issued a refund in the end but... Just pick somebody with better work ethic TBH, plenty of schools out there.”
“I have really bad experience with my Instructor Emma Slopper from bill plant. I had nearly 23 hours lessons. At the very beginning I already told my Instructor that I don't worry about that how many hours I need to pass but I rather want to be perfect and safe on the road. I urge her so many time to take me on the quite state where I can practice more on clutch control and gear handling. But she didn't listen me at all and keep taking me on busy roads. And as a learner if I made mistakes, she gave me comments like:-
1. Your mistakes are frustrating me.
2. I don't enjoy the lesson with you.
3. Even if you pass the driving test my concern is you gonna be threat to the other drivers on the road.
4. You should go for automatic car maybe its works good for you.
5. Brake padel on Instructor side is too high so I cannot keep my foot all the time on the brake for cover.
6. The car I got is too powerful for learner.
These are all the comments I heard from her everyday that really put me down to drive.
My concern is if all the Instructor starts thinking like her I don't think there will be new drivers on the road. Because every teacher was once a student. You learn from mistakes but saying that if you pass the driving test on manual car you will be threat to the other drivers is totally unacceptable.
In my last two lessons with her which was Friday 6th May and 7th May, I came home crying because she put me down to drive, and now I think I can never drive again.”
“Driving instructor in bolton was horrible. Asian man, he kept raising his voice at me fully knowing i have anxiety and i am a nervous driver which made it worse. He kept texting on his phone whilst on a driving lesson. He made me go to the corner shop so he can get a drink in the middle of the test. Took a mock test with him and he didnt have faith in me to even let me go forward to take my test in two weeks because all he was bothered about was getting points on his badge. I struggle with my left & rights sometimes and he didnt understand that i have issues, spoke bad about a previous instructor i had when there was no need. As there was traffic he told me to meet me him half way to save time & after 4-5 lessons with him he still never parked infront of my house always elsewere. Worst instructor i had & only cares about the money. Made me waste 70 a week just for him to say i cant take my test”
