“My shoepod fell off my shoe and the dog got to it before I could so needed a replacement. Biostrap shipped the same day I placed the order. Always excellent customer service.”
“The Biostrap has much more heart information than a comparable Garmin Vivosmart 4. I recently contacted Biostrap regarding a broken grommet on the strap and they immediately sent a new one without question. Excellent Service!”
“So far so good. I know I'm getting correct feedback.
Few things I'm seeing . The rowing "activity " is the one I use and will use most. Thing is completely off and wrong about stroke rates etc...
Also when I manually over ride my max HR the graph doesn't update to my manually entered number of 185 beats per minute. It seems to stay defaulted to what biostrap thinks my max is of 173. Irritating since I know my max HR is 185. I have been there more than a couple of times. Live to get that sorted.
The new style strap is way better than the 2 that come as extras. The tail of the band never stayed centered. The new design is way better..
Overall I like it and believe I'm getting proper feedback.”
“My experience with Biostrap has been very positive. I find the device easy to use and helpful in my fitness journey. The Biostrap team also excels in the customer service department. They have been excellent at responding to questions and concerns with concise and helpful answers.”
“I received a unit that was defective and they made getting a replacement simple. Wish all customer service was this attentive. Fingers crossed this one is more pool proof.”
“Can't say enough about the product and have been even more impressed with their quick and helpful customer service, would definitely recommend to anyone!”
“I have to say, so far I am loving my biostrap. It has been very helpful lately with my attempt to get my health in check. For example, last night I wasn't feeling very well but after sleeping for 8 hours I woke up feeling much better and the biostrap app even congratulated me on my recovery and said that my body was exhibiting signs of exhaustion last night and let me know that I had made a full recovery. Wow. The customer service team has been very helpful to me and you can tell that they care about their customers. Caitlin has taken care of all my needs so far and has made one happy customer. Thank you, keep it up!”
“Each day using my biostrap becomes more and more intuitive. It also seems that the biostrap is becoming more in tune with my biometrics. In the beginning I had my doubts. I was concerned about calorie calculation. I have an iFit chest strap heart rate monitor which is paired to my BioStrap. In the beginning, I was still running my Zephyr heart rate chest strap connected to sportstracklive along side the iFit and BioStrap. I was seeing wide gaps between calculated calorie burn at the end of my workouts in the Biostrap. Now running the Biostrap with the iFit heart rate monitor by itself the calorie calculation seem to be more in line with what my perceived rate of exertion and calorie burn should be.”
“The Biostrap team is phenomenal and provides the highest level of support for any issues and concerns! It is refreshing to see a company that values it customers and is virtually accessible 24/7. Major kudos to Biostrap - please keep up the outstanding work!”
“Having bilateral pleural effusion I need to monitor my O2 saturation and heart health 24 hours a day. The biostrap has allowed me the freedom to carry on my daily activities without having to attach myself to blood pressure monitors and oximeters. I can get up to the minutes readings anytime.
Thanks Biostrap”
“My biostrap has become my accountability partner through my training. I have dropped nearly 70 pounds in six months thanks to the total health package. I still have weight to drop and biostrap will be there for every run, pedal, stroke, rep, and movement.
On another note; their customer service is excellent! They are helpful and attentive.”
