Bioglow Wood Fuels Reviews

Name: Bioglow Wood Fuels
Rating: 4.69

4.7 Rating 535 Reviews

93 %

of reviewers recommend Bioglow Wood Fuels

4.7

Based on 535 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bioglow Wood Fuels:

Our mission is to bring quality wood fuel, via the internet, direct to customers and wholesalers, at the most competitive prices in the market. We are able to fulfil orders from single test boxes to thousands of tonnes of wood pellets, heat logs and kiln-dried logs.

Visit Website

Phone:

020 3002 0359

Email:

info@bioglow.co.uk

Location:

23, Whitestone Way, Croydon
CR0 4WF

Write Your review

Tell us how Bioglow Wood Fuels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery to my house was excellent and the driver used his forklift to place the pallet exactly where I wanted it in the garage. The logs are easily broken into smaller pieces when starting the fire. I have no complaints.”

Helpful Report

“Excellent service from Bioglow. I live off shore and they delivered no problem and free of delivery charge. The eco logs arrived on a pallet which the delivery driver offloaded in a safe place next to my house. A lot of the bags were torn open and rain was forecast and the driver even covered the entire pallet load of stuff with a giant polybag until I could move them undercover. The blocks are easy to use and burn really well. They are a bit dusty and with the split bags I always had to clean up after decanting them to the fireplace. This doesn't bother me at all, but some people might find them messy. The blocks burn for about an hour. I use a mixture of the sawdust blocks and pallets that I source from the industrial estate 32 miles away. I used my winter fuel allowance from the government to buy the blocks and I am hoping that by using pallets as well, I will be able to have my stove lit all day. It's January now and I've had this delivery since November. So far, so good. No complaints at all.”

Helpful Report

“I live in Orkney on one of the outer isles- fuel costs here are obscene. I was quoted locally over £1000 for a pallet of heatlogs that last year cost under £500, and are still around £700 'south'. I ordered a pallet of heatlogs from Bioglow, to be delivered to a depot for onward delivery. They were brilliant - not only the price (including delivery 60% of what I would pay locally) but their attention to making the delivery work, communication etc was first rate. A week later a pallet arrived, dry, well packaged and exactly as described. Really recomment and will use again. Thanks.”

Helpful Report

“We regularly buy a pallet of heat logs, we vary between three different types and are pleased with the quality of all of them. The service from Bioglow is excellent with delivery usually within a few days of ordering. Would certainly recommend.”

Helpful Report

“Super burning and btu very high.”

Helpful Report

“Good variety. Good value. Delivery was helped by a friendly driver who went out of his way to take the pallet down the towpath for us.”

Helpful Report

“this company is excellent, and the product safely provides immense heating; I bought the RUF birch heat logs and they are easily stored in my garage, and conveniently burnt in my Franco-Belge stove.”

Helpful Report

“Great customer service, and communication. The price of the birch logs has really increased over the last couple of years, but so has everything, especially fuel. They burn well and very hot.”

Helpful Report

“This is the second time I have bought Hotlogs Wood Briquettes from Bioglow. They are clean to work with and they give out excellent heat.”

Helpful Report

“Been using this company and their wool bundles now for 2 years … great value great price great speedy service and makes lighting our wood burner so simple.”

Helpful Report

“Excellent customer service and fast delivery.”

Helpful Report

“Always quick and efficient service.”

Helpful Report

“Delivery was efficient and on time. The logs are easy to light and provide a warm and friendly fire”

Helpful Report

“Very helpful and logs came quickly and as expected. Will buy from them again.”

Helpful Report

“Bought a pallet of the heat logs. Brilliant product. Fantastic service and delivery. Communication first class. Will be an affordable warm winter. ⭐️ ⭐️⭐️⭐️⭐️”

Helpful Report

“Very efficient with free delivery, it works well for us :)”

Helpful Report

“Great speedy service at a competitive price. The delivery guys took the trouble to bring the pallet right into the garage which was most helpful!”

Helpful Report

“Good company to order from with quick delivery.”

Helpful Report

“Very pleased with RUF heat logs. Perfect for my small stove with a long burn time and good heat output. Delivery was quick and all as expected. Plan to order more next winter.”

Helpful Report

“Very impressed with logs. Good addition to fire along with normal tree logs. Would definitely recommend them”

Helpful Report

Bioglow Wood Fuels is rated 4.7 based on 535 reviews