Bioglow Wood Fuels Reviews

Name: Bioglow Wood Fuels
Rating: 4.69

4.7 Rating 550 Reviews

93 %

of reviewers recommend Bioglow Wood Fuels

4.7

Based on 550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bioglow Wood Fuels:

Our mission is to bring quality wood fuel, via the internet, direct to customers and wholesalers, at the most competitive prices in the market. We are able to fulfil orders from single test boxes to thousands of tonnes of wood pellets, heat logs and kiln-dried logs.

Visit Website

Phone:

020 3002 0359

Email:

info@bioglow.co.uk

Location:

23, Whitestone Way, Croydon
CR0 4WF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are regular customers and we purchace a variety of their products, each time either a full pallet or 1/2 pallet. We cannot fault the products or the service we receive from the team. Highly recommend.”

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“Really pleased with the sample pack -good ordering system - prompt despatch - great product which keeps my wook stove clean”

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“Excellent service, speedy despatch to the transport company.”

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“As always excellent service and product at a good price for quantity. (1000kgs). Easy to order and quick delivery. Hot logs work very well for us.”

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“Fantastic product and Fantastic Delivery to the Western Isles.”

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“I’ve been buying heat logs from Bioglow for several years now: good prices and excellent products and service!”

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“Took a while getting a delivery from England to Northern Ireland (NI), but once it had arrived at the NI depot the delivery was very quick. I did contact customer service a couple of times and the response was always helpful, informative and clear (thank you Gene). Happy to use Bioglow anytime, great range of products (I use heatlogs), at a competive price and excellent customer service”

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“Great product, fantastic service, quick delivery. Would definitely recommend them to anyone with a wood burner.”

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“Delivery was quick. The fuel is just what I wanted. A good service all round.”

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“Well packaged, good prices, super happy!”

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“A truly excellent service with ease. Very fast delivery too i shall be a future returning customer for my Hardwood fuel pellets.”

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“I can't recommend these wood fuels highly enough. My latest purchase was the oak chip blocks. They are a tad smaller than the other blocks and therefore more suited to my small stove. But goodness me, they kick out some heat! Admittedly the weather has warmed a fraction but I live in the furthest north west of Scotland on an island that sees an average of 10°c in the summer! And these wood blocks are just superb. They catch light easily with the help of a firefighter and they burn for well over an hour. I am seriously impressed. The other excellent point about Bioglow is their delivery. As stated, I live offshore, but they manage to deliver a half pallet or a full pallet to me within a week or so of ordering. Excellent company. Well done!”

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“Thank you, quick delivery of Willow Warm Eco compressed logs on pallet and easy to store away. Will buy again.”

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“Product very good -delivery could have been better as lorry was loaded incorrectly which meant they had to come back 3 days later after the weekend.”

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“Have now had 3 shipments from Bioglow and can't fault their product or their service. We have tried a few different logs but definitely not as good as Bioglow hot logs, they burn well and there is not much mess that comes from them so all in all would highly recommend”

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“Delighted with my Oak Ruf heat logs they take a long time to burn & very good value”

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“Great company to deal with. My pallet of Pini Kay Heat Logs was despatched promptly and efficiently. Staff were friendly and efficient, and the discounted offer was most competitive. Loyalty scheme in place too.”

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“The logs are very hot, just the right size and shape to make stoking the fire easy. Clean and convenient, I love them”

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“Very fast delivery, good price and excellent fuel. A pallet should last until the end of next winter but I'll be back!”

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“Excellent wood briquettes , not too crumbly & burn well , this is our second lot”

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Bioglow Wood Fuels is rated 4.7 based on 550 reviews