Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gift sent to our nephew as something different. Delivered on time and was very much liked by the recipients but unfortunately we never got to see due to the distance between us.”

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Posted 5 years ago

“Everyone I have sent has been rapturously received”

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Posted 5 years ago

“Really enjoy using Biscuiteers. A reliable and prompt company. Great way to surprise loved ones.”

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Posted 5 years ago

“Birthday gift for my Anglophile Mother. She loves them! Tasted great and they arrived as promised in a great tin, no damage!”

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Posted 5 years ago

“The art work and packaging was excellent . The quality of the biscuit we thought very disappointing ,almost stale in truth .I think the icing softens the biscuit hence my "POOR" rating .But I wish you continued success .I wont be using your product again sadly . Kind Regards Anna -Michelle”

Helpful Report

Posted 5 years ago

Hi Anna-Michelle, Thank you so much for your feedback. I am so sorry that you didn't enjoy the taste of our biscuits, this is very rare to hear and I can see a member of our Biscuit Happiness team has been in contact with you to discuss this further. Thank you and Kindest Regards, Biscuiteers x

Posted 5 years ago

“Love shopping on line or in store for these special biscuits, so easy to find just the right selection, the tins are just fabulous! And make great keepsakes, Delivery was easy to setup and with fast delivery, would recommend.”

Biscuiteers 5 star review on 7th October 2019

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Posted 5 years ago

“Always great service, prompt delivery, easy to order and taste as good they look!! My go to gift for ALL occasions.”

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Posted 5 years ago

“Cannot recommend sorry. Well they have never arrived, I felt so embarrassed! It was a present for my friend (NEW HOME),. I got a text from Royal mail saying it has arrived, but I don't know where ....”

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Posted 5 years ago

Hello, Thank you so much for taking the time to leave a review. We are so sorry your item has not arrived. I can see your order was delivered on the 28th September but if this isn't the case we can get this investigated with Royal Mail. I can see one of my colleagues has been in contact and is currently trying to resolve this. Biscuiteers x

Posted 5 years ago

“Love Biscuiteers, the gift with the wow factor, never fails to impress!”

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Posted 5 years ago

“Everyone I have sent a Biscuiteers gingerbread Biscuit to has been very excited about it. The packaging is lovely. My only feedback is that I feel that some of the biscuits are a bit too pricey.”

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Posted 5 years ago

“Easy to order, kept informed of dispatch and delivery, and best of all my sister in law was absolutely delighted with the beautiful biscuits, thank you.”

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Posted 5 years ago

“A second biscuit was sent out to my granddaughter as the first was soft. Another beautifully decorated and presented biscuit arrived after I telephoned re the same, sadly this too was soft. It is a lovely lovely product but unfortunately the biscuit just didn’t seem fresh.”

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Posted 5 years ago

Hi J, Thank you so much for your feedback. I am so sorry that the biscuits were too soft, this is very rare to hear and I can see a member of our Biscuit Happiness team has been in contact with you to discuss this further. Thank you and Kindest Regards, Biscuiteers x

Posted 5 years ago

“The wide variety of biscuits is great - they make wonderful gifts. But please offer a nut free range !!”

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Posted 5 years ago

“excellent”

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Posted 5 years ago

“Elsie, 8 years, loved her birthday biscuit. “ It was the best and yummy”!”

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Posted 5 years ago

“Fantastic book, looking forward to making cookies”

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Posted 5 years ago

“This is the 2nd or 3rd time I’ve ordered biscuit selections for gifts and they have always been so well received by my friends. They are gorgeous, but also super tasty! I will certainly be buying again (and hopefully doing one of the icing workshops!)”

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Posted 5 years ago

“Great service - product arrived on specified date for daughter's birthday and she must have loved it as it was eaten within 10 minutes!! Pretty decoration too!”

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Posted 5 years ago

“Great idea to replaced cards and flowers. Lovely packaging. The postage makes it too expensive for me to send them more often sadly.”

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Posted 5 years ago

“Disappointed, tiny biscuit for £9.95- rip off”

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Posted 5 years ago

Hello, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our product development team. All our biscuits are lovingly baked and hand-iced by artists in London, and we consider them very much a luxury gift. We think that our prices reflect the products' uniqueness and hand-made quality. Many thanks again and kind regards, Biscuiteers x

Posted 5 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews