Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In 1 order I bought 3 presents for 3 different people at different addresses, the check out process was straight forward and simple. I love the selection of biscuits and great to send something a bit different. The birthday card looked great and the icing was yummy! Those who've received them are very happy.”

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Posted 8 years ago

“Fairly straightforward and efficient ordering on line. Lovely product delivered as and when promised and tracking information clear. Delightfully personalised to make a really special present. Recipient was absolutely thrilled with the surprise. Many thanks, Sheila”

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Posted 8 years ago

Thank you so much for your lovely review Sheila! We really appreciate you taking the time to leave your thoughts and are so glad you were pleased with your order. Best wishes, Biscuiteers x

Posted 8 years ago

“Ordered the new baby chocolates. Just the thing for a present.”

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Posted 8 years ago

“Expected some sort of tin? Maybe I just didn't read the small print and didn't take of £5 off your 1st order tried all ways... gave up in the end as I was ordering on behalf of a group I had already suggested it as I saw advertisement nice prezzie but not worth the money”

Helpful Report

Posted 8 years ago

Hi Elaine. I'm sorry you were disappointed with your marathon biscuit box! We try to give an accurate description of our products on the product information page, where the description for this product reads; "Size: Biscuit Box (our Biscuit Card boxes are 23cm x 11cm x 2cm, contains up to 5 biscuits)." Our Biscuit Tins are larger and contain between 9 and 16 biscuits, and the £5 off voucher is valid on the tins and not the boxes. Apologies for the confusion! If you have any further queries on this please do contact customer services on yum@biscuiteers.com Best wishes, Biscuiteers x

Posted 8 years ago

“Easy to order for grandchildren as we live in Florida”

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Posted 8 years ago

“Your exam biscuits made my sweet children (aged 20 - University, and 17 - A levels!) very happy. They looked fabulous, but I will never know what they tasted like - none left for me ... J xx”

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Posted 8 years ago

“I bought a happy birthday gift for my mum and she loved it!”

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Posted 8 years ago

“I always try to send a biscuit for special occasions and I always get the same response- people are surprised and delighted with both the biscuit and unique packaging.”

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Posted 8 years ago

“I sent the biscuit tin as a gift for my mum. She loved everything and was really surprised about the unusual but really beautifully packaged gift.”

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Posted 8 years ago

“This was bought as a Father's Day present. The tin alone looks wonderful, peeking inside the biscuits are wrapped beautifully & smell delicious. My father will love them, can't wait to sample them with him. If I'm allowed! Many thanks”

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Posted 8 years ago

“Biscuits were beautifully packed and tasted too good to eat...but they did eat them and said they were amazing... only downside the greetings message was missing so recipients had no idea who they were from and had to ring around family and friends to ask did you send me a beautiful box.....”

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Posted 8 years ago

“Beautifully packaged, on time and it was a delicious biscuit that the recipients were delighted with.”

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Posted 8 years ago

“My niece received the Happy Birthday tin for her 65th surprised, delighted, doesn't want to eat the biscuits, well done.”

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Posted 8 years ago

“Excellent service and delightful product....... made me smile. Thank you”

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Posted 8 years ago

You're welcome John! Thanks so much for taking the time to leave your feedback :) Best wishes! Biscuiteers x

Posted 8 years ago

“I have now been tricked by not one, but two, of your "offers". Your customer care team could not have been less interested. Poor show all round Bisuiteers.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave a review. We do apologise that you found our offer for £5 off our Chocolates misleading because it did not include the Biscuit tins that are chocolate flavoured. We have passed your feedback on for future reference. Best wishes, Biscuiteers x

Posted 8 years ago

“Well I can only say that my granddaughter thinks your biscuits are fabulous .. Such good service They are pretty special.”

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Posted 8 years ago

“Hey I have not received anything yet...”

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Posted 8 years ago

Thanks for leaving a review! Your order is being shipped on a 7-10 working day Royal Mail International service and should be with you at any time now! We will pop an email over to you with the tracking details so you can keep an eye on your delivery. Best wishes, Biscuiteers x

Posted 8 years ago

“You cheered up a grumpy stressed-out Economics undergraduate at Loughborough University 🙂”

Biscuiteers 5 star review on 20th May 2017

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Posted 8 years ago

Hi Helen, we love this! Thanks so much for taking the time to leave your feedback. Best wishes, Biscuiteers x

Posted 8 years ago

“I sent them to a lovely lady, who has just gone through major operation at 89 years of age. She was absolutely thrilled, thank you so much Biscuiteers.”

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Posted 8 years ago

“The biscuits were a 1st birthday gift, which was a success! They are fresh, crisp and taste delicious!”

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Posted 8 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews