Login
Start Free Trial Are you a business? Click Here

Biscuiteers Reviews

4.6 Rating 5,797 Reviews
89 %
of reviewers recommend Biscuiteers
4.6
Based on 5,797 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Biscuiteers Reviews
Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

Write Your review

Biscuiteers 1 star review on 7th May 2024
Anonymous
Biscuiteers 5 star review on 4th June 2022
Jeannine Hendrick
Biscuiteers 5 star review on 4th June 2022
Jeannine Hendrick
Biscuiteers 5 star review on 4th June 2022
Jeannine Hendrick
Biscuiteers 5 star review on 4th June 2022
Jeannine Hendrick
Biscuiteers 5 star review on 4th June 2022
Jeannine Hendrick
Biscuiteers 5 star review on 4th June 2022
Jeannine Hendrick
282
Anonymous
Anonymous  // 01/01/2019
Very impressed with biscuiteers service - have used many times as gifts and they arrive on time, and the recipient always seems pleased. Love the amazing and unique changing selection of beautifully iced designs. Delivery and gift wrap/bags should be cheaper though.
Helpful Report
Posted 3 years ago
Biscuiteers cookies are sheer delight!!! To open a tin and discover the wonders of such preciously prepared doughs and decorated cookies is....well....simply splendiferous!!!! SPLENDIFEROUS!!! I may have given my nationality away with "cookies" but my family and friends are amazed at your delicious cookies and decorations. When I want to send a special gift nothing says it better that BIscuiteers. You are not just bakers you are true artists. I only wish that I could go to my mailbox every Saturday morning to receive a lovely "Biscuiteers Saturday Morning Box" with lovely surprises to enjoy for the weekend. Hmmmm....there may be an opportunity here.... If you do decide to create a "Biscuiteers Saturday Morning Box" I will sign up for years and years..... Kind regards, Susan Lewis
Helpful Report
Posted 3 years ago
I recently sent some biscuits as an engagement present and it was a very smooth process - delivered quickly and we only got a picture of crumbs so think they were tasty! I would definitely recommend as a cute, different gift idea.
Helpful Report
Posted 3 years ago
Sent letter box summer biscuits instead of a card to a friend. She absolutely loved them, they almost look too good to eat. A little work of art ( of course after a few days she couldn’t resist them) Thank you Biscuiteers, you never disappoint.
Helpful Report
Posted 3 years ago
Fab gift! & Delicious biscuits.
Helpful Report
Posted 3 years ago
No, very unhappy with Biscuiteers... init seems that the Biscuiteers discount web page doesn't apply to you...I mentioned this and was promised a 15% discount refund.... Then, when the birthday biscuit arrived it was cracked and broke on lifting it out. I will not be sending any more Biscuiteers selection out again...very disappointing. I really should receive a refund, as the biscuit was damaged. Also you keep referring to me as Julia Worley...and my name is Sylvie Kennedy!! Very bad !!I haven't received the discount either....!!! S Kennedy
Helpful Report
Posted 3 years ago
We chose the seaside tin for my husband's birthday & were not disappointed. Lovely selection on a seaside theme & chocolate biscuit this time. Always good service and delivered when requested. Plenty of choice of ever changing themes.
Helpful Report
Posted 3 years ago
Bought twice (so far) as presents. Both recipients have been really pleased with their gifts.
Helpful Report
Posted 3 years ago
Very pleased! Order was despatched promptly and delivered on time. Gift for family member who was very happy. Will order again! 😃
Helpful Report
Posted 3 years ago
Great idea for sending a treat to make someone smile / acknowledge an achievement / cheer someone up!
Helpful Report
Posted 3 years ago
ordered Cat Biscuits and Macaroons. Both people receiving boxes were delighted and it was the first time they had heard of you so onwards
Helpful Report
Posted 3 years ago
Bought for friends. They commented that they were too pretty to eat but once they got started they went through them in one sitting.
Helpful Report
Posted 3 years ago
Great company, the person receiving their gift was so delighted, i have used Biscuiteers several times and they never disappoint, tasty too !!
Helpful Report
Posted 3 years ago
Love the idea of these biscuits after receiving one myself and have now bought as a gift to many friends and family. Well packaged and very tasty.
Helpful Report
Posted 3 years ago
The biscuit I received was exquisite x
Helpful Report
Posted 3 years ago
They look and taste beautiful - a lovely gift that’s guaranteed to bring a smile . Money well spent ! Geraldine Taylor
Helpful Report
Posted 3 years ago
I thought I had written, but just to emphasize that I was delighted. Such pretty colours and dainty writing. I haven't sent it to my daughter in law yet but I know it will bring a smile to her face. Thank you.
Helpful Report
Posted 3 years ago
Was a gift for my daughter.. she said they are delicious 😋
Helpful Report
Posted 3 years ago
Website froze so logged back in again abd didn’t realise previous order still in basket. Contacted company within 15 minutes but they refused to edit my order, or to swap the duplicate out for another letterbox biscuit. £17.95 poorer for 2 biscuits is something as a pensioner, I cannot afford. I would have thought at these prices a little flexibility could have been used. Shan’t be using this company again
Helpful Report
Posted 3 years ago
Lovely biscuits, very nicely presented in a tin.
Helpful Report
Posted 3 years ago
Biscuiteers is rated 4.6 based on 5,797 reviews