Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service!”

Helpful Report

Posted 5 years ago

“Biscuiteers are very accommodating and give great help. Have only ordered as gifts and they are very well received. If you can afford a luxury gift and your friend appreciates such, then I highly recommend.”

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Posted 5 years ago

“Brilliant company to use first class service and a wonderful choice of gifts”

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Posted 5 years ago

“Always a pleasure to receive or give these beautiful biscuits.”

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Posted 5 years ago

“Biscuits bought for friends whose wedding was cancelled made to wait two weeks for biscuits that never arrived customer service shocking!!!!”

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Posted 5 years ago

Hi Lesley-Jayne, Thank you so much for your review. I'm really sorry to hear your order never arrived. That's so disappointing to hear! I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 5 years ago

“I sent one of the jolly gingers as a gift to a family member. They thought the packaging and the design were lovely but they said that the gingerbread didn’t have any taste of ginger at all. As I’d bought this specifically because they like gingerbread this was quite disheartening. It may just have been a bad batch which I understand although I wouldn’t buy this again as a gift for someone. Sorry.”

Helpful Report

Posted 5 years ago

Hey ! Thank you for leaving us your review and feedback, I am really sorry that the Jolly Ginger did not taste the way it should of and i will pass this on to our bakery teams for you. A member of our team will be in touch with you shortly to resolve this for you, Kind and Warm Regards, Biscuiteers x

Posted 5 years ago

“beautiful tin to keep my daughter said biscuits were divine. such a lovely gift to buy & give brings joy.”

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Posted 5 years ago

“Great service, fab products! A novel idea for gifts, and was well appreciate.”

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Posted 5 years ago

“I bought a box of biscuits paired with a gin gift set from here for my friends who have recently moved in somewhere new. They loved the gift and the quick delivery means I will definitely order gifts from here in future!”

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Posted 5 years ago

“First time I have used Biscuiteers, I was purchasing a letterbox biscuit as a birthday gift for a somewhat hard to please recipient so this was abit of a risk on my part! The recipient messaged me when this was delivered to say 1) It looked way too nice to eat and 2) when he did eat it, he said it was gorgeous - So that is a 5* review in itself! The communication in terms of delivery etc is spot on and the order took me about 2 minutes to place, very easy! Will deffo be using again at some point. Thank you x”

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Posted 5 years ago

“Every Biscuiteers I have send to friends and family have loved them. Its something different to usual gifts.”

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Posted 5 years ago

“A very special lockdown gift. Thank you for a super service ⭐️⭐️⭐️⭐️⭐️”

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Posted 5 years ago

“Lovely gift 🎁”

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Posted 5 years ago

“I’ve ordered quite a few gifts from Biscuiteers now and they have all been fab. They arrive exactly when they say they will, in perfect condition, very nicely packaged and are always a lovely surprise and just a little bit different. Everyone of all ages have lives receiving them.”

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Posted 5 years ago

“Oh my goodness, these are so cute and amazing. I sent the “thanks” biscuits to a very good friend and he absolutely loved them!!!”

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Posted 5 years ago

“In a time of Coronavirus the team at Biscuiteers delivered some much needed joy to my mates- beautifully decorated, deliciously made and massively appreciated- many thanks from a happy customer x”

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Posted 5 years ago

“Beautiful birthday biscuit just as expected. What was unexpected was the equally impressive packaging! A really lovely gift, with both sender and recipient most impressed!”

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Posted 5 years ago

“Amazing service! I wanted to send a little treat to my friends to put a smile on their faces during lockdown and even with their being delays with mail services, they were delivered on time and were delicious (from what I've been told!) and looked AMAZING (from the photos my friends sent me.”

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Posted 5 years ago

“Excellent service and amazing, tasty , artistic biscuits. Thank you so much for your products and service.”

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Posted 5 years ago

“Have sent 2 present boxes from Biscuiteers since lockdown kicked in. They have both arrived in fab condition and were loved by the recipients. Will deffo order again.”

Helpful Report

Posted 5 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews