Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the cat lovers box for my niece’s anniversary. They loved it. Tasty biscuits and so cute Delivered the day asked for”

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Posted 5 years ago

“Sent this to a girlfriend in lockdown as a birthday treat. She thought it was a lovely idea and really appreciated it.”

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Posted 5 years ago

“Really lovely biscuit so I am told by my niece. I sent her a rainbow biscuit and she loved it! Packaged beautifully and quickly delivered considering the current circumstances. One thing that would be good however is if there were more choices. I wanted to send one to my nephew and he is totally not a rainbow kind of kid but I couldn't really find anything else that suited. Absolutely 10 out out of 10 for the biscuit I did order and will definitely recommend to others thank you!”

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Posted 5 years ago

“The biscuits were a present for my husband and he loved them.”

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Posted 5 years ago

“What a beautiful lockdown gift for my niece! She loved it.”

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Posted 5 years ago

“I sent these to my parents as a surprise and they absolutely loved them!!! They look so beautiful (they sent photos) and apparently they tasted delicious. Thank you!”

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Posted 5 years ago

“Excellent service, my friend was delighted with her birthday biscuit, delivered as requested on her birthday. I can highly recommend Biscuiteers and their products.”

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Posted 5 years ago

“Pretty packaging and the very small biscuit was nicely decorated, sadly tasted rather stale, altogether disappointing”

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Posted 5 years ago

“All the biscuits I have bought so far have been very well received and enjoyed.”

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Posted 5 years ago

“Generally they are fun, the tins great and biscuits attractive . However they are too expensive. I bought the ice it yourself to do with granddaughters and we had fun but I was shocked at how little there was for the price . As a pensioner I simply can’t afford to do it again .”

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Posted 5 years ago

Hey Alison, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team for you. All our biscuits are lovingly baked and hand-iced by artists in London, and we consider them very much a luxury gift. We think that our prices reflect the products' uniqueness and hand-made quality. Many thanks again and kind regards, Biscuiteers x

Posted 5 years ago

“letterbox birthday biscuits bought as gifts for friends - prompt delivery. Will use again.”

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Posted 5 years ago

“I love Biscuiteers - it is my go to gift choice! Hopefully one day I’ll receive some myself!”

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Posted 5 years ago

“I was so impressed by a biscuiteers gift that a colleague received that i decided to do the same and send a thank you gift to members of staff who had continued to work through lockdown. I understood that the gift would arrive with the message that i had placed with the order. sadly, this did not happen - the gift arrived without any message. so, the gifts had been received but the recipients had no idea where they had come from (I found this out by calling them to check whether their gift had been received!) - thereby defeating the entire intention! very disappointing!”

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Posted 5 years ago

Hi, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the gift message not being included. We will get this flagged with our dispatch team as this isn't the kind of experience we want our customers to have. Thank you and Kindest Regards, Biscuiteers x

Posted 5 years ago

“Sent as a gift so I didn't get to taste it. Whilst it looked great- a blue birthday cake biscuit for a boy and pink one for a girl? Come on Biscuiteers what century is this?What about purple, green, red pink and blue for all?”

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Posted 5 years ago

“Very Tasty but was broken when arrived.”

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Posted 5 years ago

“Lovely packaged too nice to eat .Just a bit overpriced and if paying for postage boosts price up even more”

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Posted 5 years ago

“Sent to a friend as random act of kindness, didn't get to see the delivered package but he was very appreciative of it 😊”

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Posted 5 years ago

“Simply the most beautiful and delicious biscuits, buy them for yourself as a treat!”

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Posted 5 years ago

“So pleased, in these challenging times, to be able to send a special friend a little personalised something that arrived on her birthday. The only problem - it looked so good she didn't want to eat it! ... think I'll have to send a box full next year! Thank you for your fast efficient (and tasty) service. PS. love the 'ice-olation challenge'.”

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Posted 5 years ago

“Look fab and taste fab and even though they are expensive once you've added on delivery charge they are worth it. The tins can be kept as a keepsake and they make a great alternative gift!”

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Posted 5 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews