Bloom Magic Flower Delivery Reviews

Name: Bloom Magic Flower Delivery
Rating: 4.55

4.6 Rating 2,647 Reviews

88 %

of reviewers recommend Bloom Magic Flower Delivery

Company Reviews

Questions

Metrics

4.6

Based on 2,647 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01 517 6247

Email:

info@bloommagic.com

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Bloom Magic Flower Delivery 1 star review on 14th January 2023

Laura

Bloom Magic Flower Delivery 5 star review on 5th June 2020

Gill McEwen

Bloom Magic Flower Delivery 5 star review on 1st June 2020

Jill Mulhern

Bloom Magic Flower Delivery 5 star review on 29th May 2020

Sonny Whatley

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order for Flowers and chocolates to be delivered to my friend, I left my mobile number and the number of the person who the delivery was for. The flowers were not delivered, when I contacted bloom a couple of days later, they said the driver said there was no answer but my friend and husband had been home all day and didn't hear anyone ring the doorbell, the driver could have rang my friend or he could have chosen to ring me, he didn't do either. He said he dropped them into a neighbor who, didn't deliver them to my friend. I emailed this morning and rang, haven't had a reply to the last two emails (waiting almost 5 hours for a response as I writes this) I asked how Bloom intend to rectify the situation, it is now Monday and the items were due to be delivered on Saturday. Fair enough mistakes happen I get that, but at least try to fix it and reply to my emails, very disappointing customer service, this was my first and will be my last time using Bloom, if they had of engaged more with me and tried to rectify the situation I would have given them the benefit of the doubt and perhaps used them again.”

Helpful Report

Posted 8 years ago

“This has been my second order from this company. Upon my second purchase - the flowers I ordered did not match the photo as there were no hydrangeas in the bunch whatsoever. The roses fell off the stems after two days. The price of the deluxe size were overpriced and the cost of €80 did not match the size received at all. Very disappointed!”

Helpful Report

Posted 8 years ago

“I would like to enquire if my purchase was delivered. I never received a text to say delivery was completed.”

Helpful Report

Posted 8 years ago

Hi Lorcan, We are very sorry you didn't get the text confirmation. The flowers were indeed delivered on-time on the specified date. If you have any further questions, please contact us. Kind regards, Bloom Magic

Posted 8 years ago

“Absolute disgrace paid 50 euro for flowers that was half dead i want a new set of flowers or my money back or I will be taken this further absolute disgrace you's are I had to throw out the flowers and buy new ones because I wouldn't be able to give a person something like what you gave me”

Helpful Report

Posted 8 years ago

“I Ordered £80 worth of flowers and bought a vase and card. The delivery service was unable to find the address even though I sent the exact same address again. Due to the flowers then dying no flowers were ever received and I was never refunded for any of it. Definitely would not recommend this flower service!”

Helpful Report

Posted 8 years ago

Hi Kathleen. The address you gave us was very rural. We only had a person's name and the town name. We were unable to contact the recipient because you did not provide us with their phone number. We immediately contacted you to request contact details for the recipient, but it took you over 2 weeks to respond to us. By that time the flowers were obviously dead. We cannot refund in this situation because the flowers were sent out with our courier partner and did not return to us. We are very sorry you had a bad experience. We always ask our customers to provide us with a recipient's phone number, and as you can imagine delivery to ambiguous addresses is almost impossible without a phone number.

Posted 8 years ago

“The flowers never arrived! And I'm still waiting for the company to let me know...”

Helpful Report

Posted 8 years ago

Bloom Magic Flower Delivery is rated 4.6 based on 2,647 reviews