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Bloom Magic Flower Delivery Reviews

4.6 Rating 2,645 Reviews

88 %

of reviewers recommend Bloom Magic Flower Delivery

Company Reviews

4.6

Based on 2,645 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01 517 6247

Email:

info@bloommagic.com

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Bloom Magic Flower Delivery 1 star review on 14th January 2023

Bloom Magic Flower Delivery 1 star review on 14th January 2023

Bloom Magic Flower Delivery 1 star review on 14th January 2023

Bloom Magic Flower Delivery 5 star review on 5th June 2020

Bloom Magic Flower Delivery 5 star review on 1st June 2020

Bloom Magic Flower Delivery 5 star review on 1st June 2020

Bloom Magic Flower Delivery 5 star review on 29th May 2020

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So very disappointing Even after several consultations with the vendor, along with an additional cost due to my specifications. I was happy to make since it was my preference for the occasion in question. I received the wrong colour hatbox, the roses were disappointing (definitely not of standard advertised), the greenery was in disarray (staples clearly visible in the lack lustre arrangement) and damage to the hatbox also. It was received the day before the occasion with no response on the phones upon delivery when I called immediately. Upon response to my emails I was told no redelivery was possible. I received a refund, but this unfortunately does not make up for the planned key photo accompaniment the piece was intended for our occasion. Utterly disappointed. (Photos not loading)”

Posted 4 years ago

“Dead flowers after 4 days! This company should be ashamed of the quality of the bouquets for such high prices! My bestfriend bought me these flowers and were wilted and brown on arrival! Also a cheaper bottle of prosecco was delivered than advertised. And don't get me started on the subsequent customer service - offering 10% off when I contacted ...then 20% and then I fought to get 30% off - But they are missing the point I don;t have any confidence to order flowers for anyone with them! They advised that I should called them when they were delivered?!!! Supposedly after 4 days there is no come back and that they give instructions on how to care for them - which in my case i never received basics like food, care instructions, T&C's.... I am middle aged and have been luckily sent loads of flowers in my time - these have to be the WORST - All I requested was that they either give my best friend back her money or send her a fresh bunch. Still waiting 4/5 weeks for my response to this ????!!!!”

Posted 4 years ago

“absolutely the most rubbish flowers I ever received, I didn't even want to give one star, never ever again.”

Posted 5 years ago

Hi there, we are sorry to hear that you were not satisfied with your delivery, and would love the opportunity to make things right. Could you please email us at support@bloommagic.com at your earliest convenience and we'd be glad to discuss :)

Posted 5 years ago

“Website. Easy to navigate. Online ordering. Also user friendly. Beware if you have issues with flowers, delivery, et al. You’ll receive a timely and “nice” response to your email, but they are unable to make things right. You’ll get “apologetic, free chocolates or Perseco” items placed in your account for your NEXT order. Shop around. Don’t be swayed by Bloom Magic’s picture perfect website. Used them twice and wasn’t treated like a valuable customer.”

Posted 5 years ago

“Have emailed support already, but only flowers and candle arrive despite ordering caroline gift set, prosecco and chocolates were not delivered.”

Posted 5 years ago

“I ordered flowers for my mum on Mother's Day. Not only did they not arrive as promised on the day but nobody contacted me to let me know they would not be able to fulfill the order. When I emailed support, I was told, without any apology, that the flowers were damaged in delivery and would be sent today (day after Mother's Day) instead. Again, no notification, no apology and an offer of a 20% discount off my next order. I am so disappointed with this service, especially considering the price. It is not reliable and I definitely will not be using it again.”

Posted 5 years ago

We really appreciate Michelle's feedback on this issue, and truly value her custom. We have since reached out to her and have resolved this issue. We look forward to seeing her again soon :)

Posted 5 years ago

“Flowers not delivered on mother’s day despite paying €10 for delivery and getting a notification at 7pm they had been delivered. I spoke to my mum and they had not been received. Disgraceful service. Will never use again and I want a full refund! It’s 9:15am and the phone lines are not open yet even though they claim to be open at 9am. My mother’s mobile was on the order too and she had no missed calls all day so just ridiculous!”

Posted 5 years ago

“Nearly 6pm on mother’s day and flowers still not delivered. There is no one available on the phone from a customer service point of view. I’m so upset that my mum hasn’t received my gesture and the day is nearly over. And I paid €10 for delivery?!? Bad service! Will not order again and neither should anyone else. If they arrive I await to see the condition of them”

Posted 5 years ago

“Never received my order which was due yesterday on the 30th of March - have tried emailing and ringing, Instagram and Facebook and no response ......extremely disappointing customer service. Will be requesting my money back when I receive a response”

Posted 5 years ago

“Really deserves no stars. My package never arrived at the right house and they claimed the people who got it, corrected it for them. Funny right? Took weeks going back and forth. Didn’t fix the issue and never returned my money. Horrible services. Never shopping again.”

Posted 5 years ago

“The review is a little late, however, if I only knew that my girlfriend will get a DIY set delivered to her workplace on international women's day, with flowers and hat box all packed seperately in some cardboard box, I would have never ordered from this company. Not to mention she had to trim the flowers herself in front of her colleagues in order for it to fit in that hat box. I was greatly embarrassed and she was too in front of her colleagues. The day was ruined. Very unprofessional approach and misleading advertising. P.S. I thought it would be a surprise, but she received a delivery message a day before the delivery.”

Posted 5 years ago

“Cheap vine”

Posted 5 years ago

“Never received my order today”

Posted 5 years ago

“Ordered premium flowers and haven't recieved a confirmation for my flowers. I've tried contacting via call and noone is picking up and e-mail and I haven't had a response in over 48 hours. I'm concerned with the lack of communication that will my flowers arrive for Valenetines.”

Posted 5 years ago

We have been in contact with this customer and have apologised for the miscommunication regarding the order confirmation. It was a simple typo error in the email address that meant the confirmation email wasn't received! We were glad the customer got in touch to let us know there was an issue, and we were more than happy to resolve it! We hope they enjoy their bouquet and the special day that goes with it ;)

Posted 5 years ago

“Flowers delivered on Saturday and on Monday they are ready for the compost heap!! Same as last time flowers didn’t bloom or open just went brown and started rotting !! Plenty of other florists that do fresh flowers. Don’t waste your money with this company.”

Posted 5 years ago

“Awful company. I received poor quality and requested a refund which they refused. They deleted all my negative reviews which is dishonest to their customers and blocked me on all social media platforms so I couldn’t leave anymore. They also put in a request to get my old review removed from here. Stay away from this company.”

Posted 5 years ago

“I have ordered flowers and candle delivery for the same day! The flowers delivered next day, candle-missing! Very poor service!”

Posted 5 years ago

“I placed an order for box of roses for a someone’s leaving do. I ordered a pink box for the flowers to be placed into. When I received the flowers it was nothing like it was in the website. When I written to bloom magic to tell me this they said the picture is of the large flowers box. In which case maybe put actual sizes and flower quantity on your website so people are not shocked with the small handful they receive on arrival. I mean Tesco’s have more in the bouquet than you guys do. Also the box I selected pink and I received a white box instead. No one told me this prior to me ordering so I could find something else. It arrived and I was thoroughly disappointed. I would never order from this company bloom magic again but they have a good name for there company because they can make things disappear on arrival that’s some good blooming magic. Maybe get some accurate pics online and stop leading the public to think they get more than what arrives!”

Posted 5 years ago

“Very disappointed. I sent flowers as a birthday gift to a friend. The flowers looked lovely when the arrived but were dead within 3 days.”

Posted 5 years ago

“Absolutely not worth the money £51 , when the petals on the white roses in the hatbox bruised . Only to be given information back after emailing why they get bruised , what to do . Surely at this price the flowers should be perfect after 1 day delivery , then to be offer discount on Next purchase isn’t good customer service !”

Posted 5 years ago

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Bloom Magic Flower Delivery is rated 4.6 based on 2,645 reviews