Bloom Magic Flower Delivery Reviews

Name: Bloom Magic Flower Delivery
Rating: 4.55

4.6 Rating 2,647 Reviews

88 %

of reviewers recommend Bloom Magic Flower Delivery

Company Reviews

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Metrics

4.6

Based on 2,647 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01 517 6247

Email:

info@bloommagic.com

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Bloom Magic Flower Delivery 1 star review on 14th January 2023

Laura

Bloom Magic Flower Delivery 5 star review on 5th June 2020

Gill McEwen

Bloom Magic Flower Delivery 5 star review on 1st June 2020

Jill Mulhern

Bloom Magic Flower Delivery 5 star review on 29th May 2020

Sonny Whatley

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed. I sent flowers as a birthday gift to a friend. The flowers looked lovely when the arrived but were dead within 3 days.”

Helpful Report

Posted 6 years ago

“Absolutely not worth the money £51 , when the petals on the white roses in the hatbox bruised . Only to be given information back after emailing why they get bruised , what to do . Surely at this price the flowers should be perfect after 1 day delivery , then to be offer discount on Next purchase isn’t good customer service !”

Helpful Report

Posted 6 years ago

“It's 6.40pm and still no flowers delivered after a weeks notice. If these flowers don't turn up today I will be writing reviews on this page everyday for next 6 months.”

Helpful Report

Posted 6 years ago

“I purchased a pink hatbox with white roses and a happy birthday to mum card, however what my mum received was completely different. which was extremely disappointing. The flowers arrived in a white hat box instead of a pink and also the card was also incorrect. I emailed the customer service team and they offered a complimentary bottle of prosecco for my next purchase which I declined kindly and asked for a refund or the correct flowers and card to be resent. They told me this was against their policy and they could offer me €8.00 refund only for the hatbox and card. I wasn't happy with this outcome and didn't feel they tried to make matters right in the slightest.”

Helpful Report

Posted 6 years ago

We would like to thank Nicole for leaving this review. It brought it to our attention that she was unhappy with the outcome of this situation. We have since reached out to Nicole and found a solution regarding this colour and card error. We apologise again that it happened! We hope to see her back at Bloom Magic very soon :) To anyone hoping to reach our customer service team, please contact us at support@bloommagic.com

Posted 6 years ago

“These are the most disappointing flowers I have purchased in my life. I paid £41 for a bouquet which is an absolute rip off as they are not presented as viewed online false advertising. I bought these as a gift for my Nan and she had to assemble the box herself to put together. They were also delivered in a extra large box, granted this is an online company but i have never experienced this with any other e-commerce florist before, they also missed out the card which i requested so my Nan would have no idea who they even came from! Do not bother wasting your money as the customer serviced post purchase is abysmal and they refuse to help.”

Helpful Report

Posted 6 years ago

“I ordered a "premium" bouquet to be delivered for my wife's birthday, with the add-ons of a 'charming' hourglass vase and card. They all looked rather grand on the website photos, but sadly, in reality the Premium bouquet turned out to be more "Run-of-the-Mill" than the promised premium. Certainly not worth the £49! The Blooms were decent tho is the only saving grace. The 'charming' vase turned out to be plastic and the chosen card wasnt what was ordered, just a cheap looking, flimsy generic card with happy birthday on the front. At least they got the internal message right with no spelling mistakes. Add £10 delivery charge and this added up to an expensive mistake. I wont be recommending Bloom Magic to anyone or use them ever again. I think a name change to Blooming RipOff would be more appropriate.”

Helpful Report

Posted 6 years ago

“Quality of flowers were absolutely disgraceful and started to die a day later i will never shop here again”

Helpful Report

Posted 6 years ago

“We received an arrangement of flowers from Bloom Magic on Monday evening, sent by a cousin in England. They were beautiful were they arrived but started to wilt and wither from Thursday morning. We had put them in a vase with water and the food provided immediately and they have been in a well - lit and well - ventilated room. This is certainly not the 'amazing' experience promised on their website. When we complained we were told that complaints must be made inside 72 hours. So if you use Bloom Magic - their flowers may not look beautiful for long. No customer service ethos here at all.”

Helpful Report

Posted 6 years ago

“They have offered a bottle of prosecco but "only off my next order" Why would i order again when the flowers weren't delivered for a funeral!! Very poor customer service - don't rely on them. They said it was courier's fault!! Sorry not good enough - they had almost a weeks notice”

Helpful Report

Posted 6 years ago

“No flowers and not much of an apology. Can't even get through to them by phone.”

Helpful Report

Posted 6 years ago

“Flowers were delivered to my mum in a sobbing wet box flowers were all dead and looked like they been picked out of a park ! Also orderd a pink box and it come in a blue /gray box that was completely soaked ! Well disappointed going Tesco next time never again !!”

Helpful Report

Posted 6 years ago

“DO NOT ORDER FROM HERE I ordered flowers for my Anniversary and noticed an issue with the payment on the website so called and spoke to ASHLYN who assured me that the payment had not gone through and that we should try over the phone, which we did and that payment never went through because my unbeknown to me my bank had blocked the second payment due to fraudulent activity. When I went to my bank the very next day they told me the first payment had in fact gone through and that fraud measures had kicked in as I tried to order the same item twice in the space of 10 minutes. The long and short of the story is NO flowers and NO refund 4 days later, Bloom Magic are claiming that they still have not received cleared funds even though my bank has provided a unique 23 digit code as proof. DO NOT order from this company, I read another review whereby a customers details had been made publicly available due to ordering from their website.”

Helpful Report

Posted 6 years ago

“The flowers were just terrible!!!! I ordered a premium bunch and it was tiny and the roses were half dead and all of the flowers were very withered. i will NEVER order from you again because i ended up paying £50 for a very poor bouquet. I will now have to go to a local florist to try and make this puny bunch into something special...which I haven't really got time to do but will have to.”

Helpful Report

Posted 6 years ago

“Very disappointed. Delivered the wrong bouquet of flowers to my wife on our wedding anniversary. They only realized when I complained, by then it was too late. Eventually changed them for the right ones later in the day but too late by then.”

Helpful Report

Posted 6 years ago

“I buy the one-day delivery, more than 8 hours pass and the flowers don't arrive.. nobody picks up the phone and nobody answer the email. The receiver is leaving and no one knows what to do... Very disappoint.”

Helpful Report

Posted 6 years ago

“Really disappointed with flowers , not what it said on the tin 😱 roses were well past their best and upon opening and taking flowers out of bucket container there was no water in the plastic holding flowers . This was to be a surprise for my daughters 18th birthday & her 1 st bouquet. The aggaggment was very dark in cour more befitting a funeral than a special occasion. Will not be a return customer”

Helpful Report

Posted 6 years ago

“Paid close to 100 E to have flowers, chocolates and wine delivered as a 60th birthday present. Only the flowers were delivered (recipient had to sign for the package). Use this company with caution. It has proven a headache to chase up my refund. Very frustrated with the service I received!”

Helpful Report

Posted 6 years ago

“Ordered them for my mum for a sensitive and sad occasion. Wrong flowers for a completely different person delivered. Topped off by placing them in a rubbish bin full of flies when mum was not there. Disappointed is an understatement.”

Helpful Report

Posted 6 years ago

“Bouquet looked nothing like what was advertised, 70% greenage 30% flowers, the flowers were of poor quality and not worth anything near the €60 I paid, very disappointed and dissatisfied, would not use again..”

Helpful Report

Posted 6 years ago

“BUYER BEWARE Disgusting after sales customer service - PLEASE NOTE THIS SITE WILL NOT LET ME UPLOAD PICTURES? My niece ordered flowers for my mums 76th Birthday which arrived on a late Friday morning, by the Sunday the bouquet was dying and the Gerberas ordered were all completely dead, my mum threw them away as they looked dreadful. When i was next at my mums on the Monday morning the whole bouquet was completely dead. (see pictures). When my niece first complained she was offered 20% discount off her next order!!! They requested pictures which were supplied with a no thank you I don't want to order from you again. Pictures were provided and we were then told that the Gerberas were missing, they looked in perfect condition when first arrived and that we should have followed the guidelines for care!! Basically it was our fault and almost suggesting that we were being dishonest about the bouquet having removed the Gerberas!! We pushed back on this, as my niece was away she gave them my number to call to try to resolve, over 2 days later i received a call from Killian. He offered a replacement bouquet, to which i said no thank you we would like a full refund. He point blank refused to give us a refund. The reasons we do not want a replacement are as follows; 1, we don't trust the product 2, my niece already brought replacement flowers when she found out the flowers had died in such a short space of time, FYI the replacements were from a supermarket and are still alive and very healthy over a week after purchase. 3, if the replacement had been offered immediately we would have been happy however the birthday present is now ruined and there is no point of replacements. Killian would not answer these points, point blank refuses to offer the refund or a proper apology. I asked to escalate the complaint to which i was told he is the owner and the end point of escalation. I asked what the industry escalation procedure was and who i could report this to, to which i was told no one or that he did not know. I would warn anyone against ordering with this company and again BUYER BEWARE”

Helpful Report

Posted 6 years ago

Bloom Magic Flower Delivery is rated 4.6 based on 2,647 reviews