“Worst service. No customer care number or email responses. 2000 rupees lost and no information on what happened :( I won't recommend to buy from BloomsVilla.”
“It’s totally a fake company. There is no customer service and no refund. I ordered something on 14th Feb and the status is out for delivery from past 2 days and still not delivered yet. Could not be contacted by any means so that means what you pay is just a donation to them since you don’t get anything out of it.
***Warning***
Do not use this site to order anything!!!”
“Not even worth of 1 Star.
Despite paying Surge charges for standard delivery, the delivery is not made on same day. Flowers were dried upon delivery.
They are least bother to answer the calls made to their customer care number, messages sent to them on Chatbox, Instagram account and not even replies to emails.
Delivery partner was pathetic guy, who keeps on calling receipeint, asking for address confirmation and requesting to share live location.
Stay away and stop wasting your time and hard earned money.”
“This is a fake website. They took tour money and won’t deliver ever . When you will try to their customer care . It comes always busy . Completely unprofessional and unethical team .strongly recommend not to buy from this website”
“Looks like a fraud company. Items were not delivered , no body picks up the phone for customer service, No reply on emails. Trying to find a way to report this company.”
“They usually do late deliveries. In my case they didn’t deliver the gift my husband sent for me on valentines. Neither did they initiate any refund nor was the chat bot responsive. They are fraudsters and don’t respond to customer calls.”
“the order delivered was different from what was ordered.. one item was missing.. the delivery was delayed by a day.. customer service is pathetic.. no response to email, insta dm or chat support.. please do not order from this website ever..”
“Spent ~Rs. 3000 for flowers which were never delivered. This company has the audacity to charge a Valentine's Day Surge price as well. Their contact # is never reachable. The complaint section is a joke. The bot is useless. The tracking order feature still shows "assigned to delivery team". Yes I should have been more careful but this level of fraud is unbecoming...”
“The worst company I have ever come across. The order hasn't been delivered at the chosen time even after charging the extra amount. The customer care service is not responding after calling a hundred times over. This is disgusting. I wonder who gave them the audacity to call themselves the leading company whatsoever. Pathetic!”
“They never delivered the order as per the promised date and time. The customer care number doesnt exist.
There have been multiple incidents, I think this is a part of Cyber Finance Crime. We need to report”
“I Ordered on feb 13th feb a teddy, flower, mug and a chocolate from bloomsvilla.
it was said it will be delivered today 14th of feb by midnight. but nothing was delivered.
i paid 250 for midnight delivery and 450 surcharge cz of valentines day.
My order was worth 4000. I lost money and time by ordering from this mf website.
Most importantly it spoiled my valentines day and Anniversary.
we should report this website.
and only mistake from my side was I didnt read reviews before ordering.”
“We just can not let them treat people like this. A lot of people here have faced it. I live in UK and ordered a bouquet for my partner in India and they did not deliver it. We just can not let them go like this. Let's file a complaint or anything if possible. it is not about the money only but the occasion they ruined and played with everyone's feelings. I am putting my email address here, if anyone is interested, email me so we can do something about it.
verma203rahul@gmail.com”
“Order number 23136574. Ordered on 12 February, committed date of delivery 13 February, it is 10 PM on 14 February, no delivery. Checked Order Status on website - it says "Out for Delivery" since last 36 hours. Called their customer care on +918035216581 - the number is ALWAYS busy, even at 1 AM in the night. Emailed them, no response. The chatbot on their website becomes unresponsive the moment you want to track the order. Unprofessional is too kind a word - they very systematically cheat people by never delivering what people paid for. And this isn't a small order - it is worth Rs. 3,000. If all these negative reviewers filed a mass suit against them for fraud, Bloomsvilla would have to shut down their website and go bankrupt.”
“Today, i ordered some gift on the occasion of valentine's day but i really got disappointed with this service because my ordered item didn't delivered till now even after paying the extra payment for the reason of price surge on valentine's.
When I tried to raise a complaint through website so i got the mail that it will take around two working days to look into this matter.
Please explain and ans me why did you charged extra if delevery was not possible through your company?
I want my product today in any case or condition or I'll post a feedback directly on tweeter.”
