“Fraud fraud alert!!! They just con you and take your money and deliver what ever they want
Their business model is clear make you pay for beautiful pics and then deliver whatever”
“Firstly, horrible customer service and customer support team. My order was supposed to be delivered today in the morning between 9 am to 12 pm, which did not happen.
Secondly, if it was on an infinite hold meaning the company did not want to fulfill the order, the company doesn't even convey that message to the customer.
Thirdly, when I call the customer support team in the afternoon, your team doesn't know the status and ensures they will call back in 5 mins which never happened.
Next, when I called again after three hours, they kept LYING TO ME about random emails/messages sent to me which were never received. Nobody takes accountability of not fulfilling the order or even conveying that message forward.
Lastly, when I was horribly tired of arguing about those lies and knew the order won't be fulfilled on the said occasion/date, I asked them to refund my amount. The reply received is that I will have to email the company for cancellation and refund (no option on site for cancellation/refund) or even your team can't do that if the option is unavailable.”
“Ordered flowers for my girlfriend. Select a delivery time slot. The ordered was not delivered.
Tried calling customer care, was on hold for 20 mins then I disconnected. Wrote a complaint, no one responded.
Pathetic service.”
“Very bad service. Placed expensive order at 10.15 am for delivery to a patient by 12. No sign of it till past 3pm . Calls to agency u answered - kept me on hold for 20 minutes! I held on thinking they would answer. Support mail came back as not valid. How to contact?
After leaving a very bad review , the order gets delivered at 9pm ! Don’t know how the condition of cake was ! The patient was not allowed to eat bec it had become stale after 9 hours outside. Never order from these guys again. In fact, this has left a very bad impression on other floral agencies for no fault of theirs.”
“This is a fake website. DO NOT waste your money buying products from their website.
I ordered & received completely different product. Customer support never responds & pick you call.
They are fraud & will spoil your special day. Trust Me.”
“Pathetic service, item not delivered after 10 days , and these people are not ready to refund my money also. no one is responding to mails, neither to phone calls.”
“ITs very big scam to website. they are taking payment but not delivery flowers and cake, it's spoil the day with partner surprise.
this is order number BV2114355. till now there are not reply on mail or not pick up the call and till now not delivery flowers and cake.
IT online scam.”
“They are cheats. Once the order was placed..and they charged extra for the same day delivery.. nothing actually evergot delivered. No body picks up the phone or respondss to s.”
“Flowers and cake were delivered today morning. Very disappointed as no where it's mentioned in the description Blue Orchids will be artificially coloured! I wanted natural flowers not coloured one. Also half of the lillies were already tired and dull. There were meant to be 5 orchids and were there only two. The Bouquet is filled with unwanted green leaves which were not meant to be there and not in the picture or in the description when ordered.
Very disappointed, I would not be recommending Blooms Villa or ordering again!!”
“Seems like a scam. Took the order, payment went through after that NO communication or the flowers was delivered. On calling the number given gets no response. No response to email either.
Absolute worst experience!!!”
“Worst gifting experience. This company is a fraud. I ordered flowers on their platform for my friend. Not only the flowers were not delivered, but they also aren't responding to my calls. No refund whatsoever.
Never ever order from their website. They exploit customers with false website.”
“I'm generally not one to write reviews online and had the customer care been responsive I would have not been writing this. But unfortunately they left me no choice but to post this review.
The white lilies “bouquet" sent on Valentine day was a disaster.
It was NOT a bouquet, just a bunch of fully closed lilies that, for the most, did not even open and had dark spots on them. These flowers show a serious lack of care, decency, and customer value.
That too there was a SURCHARGE for Valentine day.
And on top of the horrible flowers, the indecent surcharge, the customer care has been absolutely pathetic.
I have photos that can be shared over here too if needed.
- order BV207406”
“ordered flowers for delivery today a week early and they were still not delivered before guaranteed time. I tried calling and contacting via every other avenue I could think of, but I could not contact any customer representative.
This was very disappointing as I read such wonderful reviews and the service platform seemed so professional. Unfortunately, the service was not.”
