“I ordered for a midnight delivery paying extra 250 rs, yet they delivered the next day afternoon. When I asked for refund, they have sent 100 rs celebrations without checking if I'm ok with it”
“Rubbish company. No professionalism. They have the audacity to collect extra money for a specific time slot delivery and make the delivery at whatever time pleases them after that. To top that, they will deliver whatever they want to and not what you select. Please DO NOT order from them.”
“Never order anything from them. Worst experience by myself and my friends.
They will not deliver your item at all. They will tell you that due to Covid we could not deliver your item.
When you will ask for refund - they will say you will only get a gift card of their company.
If you will ask for account transfer your request will be rejected saying you agreed for T&C while ordering.
Their T&C says, they may not deliver during Covid and they have right to not refund and can give you a gift card instead.
So its very clear their intention is to take your money and never refund.”
“Horrible customer service. Only informed me on the morning of the delivery that the arrangement I bought was not available. They then went to the wrong address. The flowers have still not been delivered forget about trying to have them delivered in the timeslot I paid for. The pictures I was told I would get have not come. Horrible horrible horrible service!”
“THE WORST PLACE EVER. Horrible response. Actually no response. They’ve taken 3200 bucks and conveniently not delivered flowers. What a sham! Will be reporting them.”
“I had ordered 100 roses, however, they sent over only 75 roses. I will delete this if they either give me a refund or send over the remaining roses. It’s unfortunate that it’s so difficult to trust Indian companies because there is always an element of fraud.
I wish I had read the reviews prior to spending 3000 rupees”
“Its a total fraud company very bad company online site totally fraud no intention to deliver items. They charge amount plus extra for midnight delivery and the nothing happen no calls no mail no revert and customer care number fake it will rang but no response its a pathetic service and intention fraud people.I preparing for consumer court if my money doesn't come, I will drag them to consumer forum.”
“Bad response from bloomsvilla customer care or company they will not respond to calls or mails. Just putting mails without delivering the order keeping some bull sit reason and they will escape and they will not refund the money back.”
“I think this is a fraudulent website. Their chat box and calls and numbers don't go through. Order was not delivered. Seems like someone is making business out of cheating others. Have tried continuously to reach them.
Beware of this company”
“Worst place to order flowers !!! They didn't deliver the flowers. And the customer care keeps ringing nobody takes the call. Don't order from them, very unreliable.”
“Fraud fraud alert!!! They just con you and take your money and deliver what ever they want
Their business model is clear make you pay for beautiful pics and then deliver whatever”
“Firstly, horrible customer service and customer support team. My order was supposed to be delivered today in the morning between 9 am to 12 pm, which did not happen.
Secondly, if it was on an infinite hold meaning the company did not want to fulfill the order, the company doesn't even convey that message to the customer.
Thirdly, when I call the customer support team in the afternoon, your team doesn't know the status and ensures they will call back in 5 mins which never happened.
Next, when I called again after three hours, they kept LYING TO ME about random emails/messages sent to me which were never received. Nobody takes accountability of not fulfilling the order or even conveying that message forward.
Lastly, when I was horribly tired of arguing about those lies and knew the order won't be fulfilled on the said occasion/date, I asked them to refund my amount. The reply received is that I will have to email the company for cancellation and refund (no option on site for cancellation/refund) or even your team can't do that if the option is unavailable.”
“Ordered flowers for my girlfriend. Select a delivery time slot. The ordered was not delivered.
Tried calling customer care, was on hold for 20 mins then I disconnected. Wrote a complaint, no one responded.
Pathetic service.”
