Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,264 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Product is good but you changed & simplified my delivery address resulting in my item being delivered to the incorrect address I had provided the correct address”

Helpful Report

Posted 5 years ago

Hi Carmelle, Sorry you had trouble receiving the parcel. I checked your order and I have figured out what happened. Our system co-ordinates with Australia Post to make sure addresses are correct and in the right format. They like it when addresses start with a number following by street name. So your apartment building name was automatically taken out during this process. However the address stayed the same and it should still have been delivered fine. Moving forward for apartment building names you can use the company field which will ensure that the apartment name shows at the top. Apologies again for the inconvenience.

Posted 5 years ago

“Excellent service and quality product.”

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Posted 5 years ago

Hi Susan! Thank you for the positive feedback. We're glad that you find our product of great quality. We are also glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 5 years ago

“Great range of products and the service to back them up. Could not fault the service received from Body Heal. Thanks and keep it up.”

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Posted 5 years ago

Hi Jillain! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 5 years ago

“Fast shipping and good quality”

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Posted 5 years ago

Hi Dee! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks again!

Posted 5 years ago

“Fantastic service and fast shipping. Couldn't be happier with the product! Thank you!”

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Posted 5 years ago

Hi Nicole! We're glad that we've hit the mark for you. We aim to keep our customers happy. Looking forward to your next purchase. Thanks again!

Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

Hi Ian! Thank you for the positive feedback. We're glad that we have hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thanks again!

Posted 5 years ago

“great stuff team, delivery swift, follow up good and the item has worked really well and looks of good quality!!”

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Posted 5 years ago

Hi Scott! Thank you for positive feedback. We are glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 5 years ago

“The product I bought is great and the delivery was really quick.”

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Posted 5 years ago

Hi Trevor! Thank you for the positive feedback. We're glad that you find the product excellent and you received it immediately. We aim to keep our customers happy! Thanks again!

Posted 5 years ago

“Good comnunication and drlivery times.”

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Posted 5 years ago

Hi! Thank you for your positive feedback. We are glad that we've hit the mark for you. We aim to keep our customers happy. Looking forward to your next purchase! Cheers!

Posted 5 years ago

“Got what I ordered and quickly. Great work, thanks”

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Posted 5 years ago

Hi Glenn! Thank you for the positive feedback. We're glad that you received your order quickly. Looking forward to your next purchase. Thanks again!

Posted 5 years ago

“good product received in a reasonable time frame, happy”

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Posted 5 years ago

Hi Tony! Thank you for the positive feedback. We're glad that you are happy with the product you ordered. We aim to keep our customers happy. Thanks again!

Posted 5 years ago

“Professional presentation, knowledge. Easy to understand the benefits and how to use products.”

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Posted 5 years ago

Hi Fiona! Thank you for the positive feedback. We're glad that you are satisfied with our service. We aim to keep our customers happy. Cheers!

Posted 5 years ago

“happy with the order came fast”

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Posted 5 years ago

Hi Vuthy! Thank you for the positive feedback. We're glad that you are happy with your order. We aim to keep our customers happy. Thanks again!

Posted 5 years ago

“I have found Body Heal nothing but helpful. When I received the product I noticed how good the quality was, but unfortunately, the size was not for me. The process of returning this product was simple and easy. I have told a couple friends about this company and they are happy as I am with the products and service.”

Helpful Report

Posted 5 years ago

Hi Cheryl! Thank you for your positive feedback and we're glad to know that you are happy with the product and with our service. We aim to keep our customers happy. It saddened us to hear that the size of the product did not fit you. While the size chart is accurate for the vast majority of our customers it cannot accommodate everyone. Not everyone is made the same. Looking forward to your next purchase! Cheers!

Posted 5 years ago

“Great product in the Serola belt, good service, great communication throughout the purchase thank you.”

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Posted 5 years ago

Hello Richard! Thank you for your positive feedback. We're glad that you are happy with your product and the service we provided. We aim to keep our customers happy. Looking forward to your next purchase!

Posted 5 years ago

“Prompt delivery. Excellent product”

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Posted 5 years ago

Hi Catherine! Thank you for the positive feedback. We're glad that you are happy with the product you purchase and satisfied with our service. Looking forward to your next order. Thanks again!

Posted 5 years ago

“Sizing of the product I delivered was incorrect and since the order involved underwear I was unable to return it and get my money back. No good labeling items large when they are simply not! Poor sizing is typical of imported products from India and Asia. Nearly $40 wasted!”

Helpful Report

Posted 5 years ago

Hi Peter, we're sorry to hear about your experience. The size guide on our website is recommended by the brand and it served most of our customers well. However like any apparel, there are always exceptions, not everyone is made the same. The product you ordered is one of our non-returnable products as stated on the product page. Since this product is an undergarment due to hygienic reasons we do not allow exchange or refunds for it. Please check our return policy: https://www.bodyheal.com.au/pages/return-exchange Product page: https://www.bodyheal.com.au/collections/protection-wear/products/540-mcdavid-athletic-supporter-jockstrap?_pos=1&_sid=c50c7ea3a&_ss=r We are more than happy to provide a 40% discount if you wish to purchase the next size. Kindly send us an email and our team is more than happy to assist you. Thanks BodyHeal

Posted 5 years ago

“Customer service were most helpful with changing my order.”

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Posted 5 years ago

Hi Nick! Thank you for your positive feedback. We aim to keep our customers happy. Looking forward to your next purchase!

Posted 5 years ago

“Customer service was very good and the delivery process excellent. Would definitely use them again.”

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Posted 5 years ago

Hi Paul! Thank you for your positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks again!

Posted 5 years ago

“found arm upport very helpful would willingly order from you agin”

Helpful Report

Posted 5 years ago

Hi! Thank you for your positive feedback. We're glad that the product helps you and fits you well. Looking forward to your next purchase. Cheers!

Posted 5 years ago

Body Heal is rated 4.8 based on 2,264 reviews