Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,260 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,260 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its surposed to be a support the bars that prevent limited movement are far to flexble”

Helpful Report

Posted 1 year ago

Hi Peter, we're sorry to hear that the McDavid Lightweight Back Support 495 didn't meet your expectations. This back support is designed with flexible support stays to provide stability and support to the lower back while allowing for a comfortable range of motion. If the flexibility significantly affects the product's effectiveness, we can assist you in exchanging it for a different model or processing a return based on your preference. We aim to ensure you have the right product to meet your needs. We hope that one of these solutions will be helpful for you.

Posted 1 year ago

“Great customer service with prompt delivery. Excellent range of products available. So happy with Duomed Thigh high compression stockings, ordered another pair. Highly recommend this company.”

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Posted 1 year ago

Hi Linda, we're thrilled to hear that you had a great experience with our products and services. Thank you for choosing us and for sharing your feedback. We look forward to serving you again in the future!

Posted 1 year ago

“I found the Knee Sleeve to be excellent and a great comfort after knee replacement surgery.”

Helpful Report

Posted 1 year ago

Hi there! We're glad that you're satisfied with the knee sleeve. Thank you for your feedback!

Posted 1 year ago

“Very fast delivery and I was updated regularly. Very good service”

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Posted 1 year ago

Hi Michele. We're glad that we have met your expectations. Thank you for sharing your feedback!

Posted 1 year ago

“I am very happy with the service from BodyHeals. I purchased a IMAK Smart Glove PM Carpal Tunnel Splint. I paid for the express delivery. I ordered on the 2/4 and received on the 3/4. I cannot fault the service provided by BodyHeals. The website was easy to navigate, communication about my product was timely. My order was confirmed, dispatch and notification of the expected delivery time and date was conveyed. 10/10 recommend. Kristy QLD”

Helpful Report

Posted 1 year ago

Hi Kristy! We are glad you had a positive experience with our service, from the user-friendly website to the fast delivery of your IMAK Smart Glove PM Carpal Tunnel Splint. Thank you again for choosing us, and we wish you continued relief from your carpal tunnel.

Posted 1 year ago

“Very delivery and notice of delivery.”

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Posted 1 year ago

Hi there! We're thrilled to have met your expectations. Thank you for your feedback!

Posted 1 year ago

“Prompt delivery and user friendly website.”

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Posted 1 year ago

Hi Maree, we are delighted you had a positive experience ordering from our website. Thank you for sharing your feedback!

Posted 1 year ago

“The physio Molly was great from day one. She undertook an initial assessment and then gave me a group of activities and exercises to assist me with my balance and cordination. From there we undertook weekly assessments to monitor my improvement and ensure we dealt with the issues I wanted to deal with. Now that we have completed my sessions she has left me with a bunch of activities I can use going forward and also helped me with some streches and movements that I asked to provide.”

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Posted 1 year ago

“Very good and prompt service.”

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Posted 1 year ago

Hi Stella! We're glad that we have met your expectations. Thank you for your feedback!

Posted 1 year ago

“I found BodyHeal to be very attentive to my requirements, Thank you”

Helpful Report

Posted 1 year ago

Hi Annette! We're glad that you're satisfied with our services. Thank you for your feedback!

Posted 1 year ago

“Service was great and delivery was quick.”

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Posted 1 year ago

Hi Jenny, we are pleased that our service has met your expectations. Our team is dedicated to ensuring prompt and efficient delivery. We look forward to continuing to serve you in the future!

Posted 1 year ago

“I'm very happy with the service I received from BodyHeal the darco footwear I ordered is helping my foot injury a lot.”

Helpful Report

Posted 1 year ago

Hi Carole. Thank you for sharing your feedback. We're pleased to hear that the Darco MedSurg Shoe is helping with your foot injury. Wishing you a quick recovery and ongoing good health!

Posted 1 year ago

“Fast and friendly service and delivery. I have ordered several times and have no complaints.”

Helpful Report

Posted 1 year ago

Hi Sheryl, we truly appreciate your kind words and are thrilled to hear that you are satisfied with the fast and friendly service and delivery. We look forward to serving you again soon!

Posted 1 year ago

“Customer Service is excellent! I ordered a couple of products online. They arrived quickly and were of good quality. I got the sizing wrong on one item but was able to return via their Free Returns. You can order online in confidence. Will definitely return in future for other products.”

Helpful Report

Posted 1 year ago

Hi, Donna! We're thrilled to hear you had an excellent experience with our customer service, fast delivery, and high-quality products. Thank you for the positive review!

Posted 1 year ago

“The item was delivered to me within 4 days which was good.”

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Posted 1 year ago

HI Carolyna, we are also pleased that the item was delivered right away! We always strive to provide a prompt and efficient delivery service, and it's great to hear that we met your expectations. Thank you for your feedback!

Posted 1 year ago

“Easy to navigate web site and prompt delivery.”

Helpful Report

Posted 1 year ago

Hi Christine, that's fantastic to hear! We strive to make our website user-friendly and ensure fast delivery. We appreciate you taking the time to share your positive experience.

Posted 1 year ago

“Service re purchase and delivery was ok. However product didn't appear to have instructions on how to us the brace. I.e. where to place the firm rib on the limb.”

Helpful Report

Posted 1 year ago

Hi Bernadette, we're glad to hear that you're happy with our services. We're sorry that the product didn't meet your expectations. If you need help with using your new splint, our customer service team is here for you. You can get in touch with us via chat or email if you have any questions. If the splint doesn't fit well, you have the option to return it for a full refund or exchange it for a different product. For easy returns, visit the following link: https://www.bodyheal.com.au/tools/returns. Feel free to contact us for further assistance.

Posted 1 year ago

“Good service delivered quickly”

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Posted 1 year ago

Hi Patricia. We're glad that you're satisfied with our services. Thank you for your feedback!

Posted 1 year ago

“Amazing customer service from purchase to any returns. Will definitely buy from BodyHeal again”

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Posted 1 year ago

Hi Aggie, we are delighted that you had a positive experience at our store. We hope to have the opportunity to serve you again in the future. Thank you for your feedback!

Posted 1 year ago

“Quick efficient service with a excellent quality product that gave pain relief .Thankyou”

Helpful Report

Posted 1 year ago

Hi Gillian, we're glad our product provided fast pain relief, and you're happy with its quality. We appreciate your kind words and support.

Posted 1 year ago

Body Heal is rated 4.8 based on 2,260 reviews