Boho Factory Reviews

1.4 Rating 529 Reviews
9 %
of reviewers recommend Boho Factory

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My experience was HORRIBLE! My 2 dresses took a month to get and they were cheap, thin, transparent material... also had a stain on them. Nothing was wearable! When I called their number to return they NEVER answer the phone so I was forced to email them. They responded saying the items are non-returnable and non-refundable since they were on sale BUT EVERYTHING IS ON SALE ALWAYS ON THEIR WEBSITE. DO NOT BUY!!
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Posted 4 years ago
How can I even give one star ? I purchase some dresses.. if you can call it dresses ! The quality is the worse, you feel like you are wearing paper or plastic ! And it is so transparent!! I sended 5 mails to explain why I want to return, even sended pictures to show that it doesn’t fit to me ! But it’s not possible after 5 mails to send the product and have a refund because they were on sale ! Like all the products here ! Don’t buy on this website ! It’s a scam !
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Posted 4 years ago
How can I even give one star ? I purchase some dresses.. if you can call it dresses ! The quality is the worse, you feel like you are wearing paper or plastic ! And it is so transparent!! I sended 5 mails to explain why I want to return, even sended pictures to show that it doesn’t fit to me ! But it’s not possible after 5 mails to send the product and have a refund because they were on sale ! Like all the products here ! Don’t buy on this website ! It’s a scam !
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Posted 4 years ago
Super cheap products and the sizing is messed up. Huge mistake since you can’t even return anything without paying for that too. Garbage company with garbage products... wish I had done my research. REGRETS!
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Posted 4 years ago
well i have seen all of their products on aliexpress. that should say enough. oh yea, and prices are like 70% lower than on boho on sales. don't buy from this site. it's a big fat scam.
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Posted 4 years ago
SAVE YOUR MONEY!!! This company is the worst. The dresses are of terrible quality. The fabric is so thin you can see through and there is essentially no return policy. The website says free shipping and free returns, but then they say no returns on sale items in the fine print. Every item is on sale, so there is essentially no returns. They offered to exchange my dresses but wanted me to pay an additionally $50 in shipping........STAY AWAY!😠🤬
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Posted 4 years ago
Worst company everything from China quality is horrible and wait time is over a month..do not buy from this Company! I couldn’t give it zero stars..rip off
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Posted 4 years ago
I ordered 2 dresses. One was absolutely see through. The other dress was nothing like the picture on the site. It was super short and see through as well. And items cannot be returned because they were on sale. What a waste!
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Posted 4 years ago
Terrible service. Was told the order had been shipped but they refused to give me any kind of confirmation. Terrible quality
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Posted 4 years ago
I ordered 4 dresses and not only did they arrive late,they were also useless cheap quality, and ugly. i asked to return them and for a refund. They would not give me the return address and kept telling me that they could send me new items instead but i have to pay for shipping. I said No and No, of course. Finally, they said that my items are not eligible for refund since they were sale items! ALL THEIR ITEMS ARE ALWAYS ON SALE!!! of course, they put this policy on fine print expecting customers not to notice it. They also blocked my store account so i wont be able to review the items i want to return. They will block you in FB if you comment negatively on their pictures. What a scam!!! i lost $200!!!Such an expensive mistake!
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Posted 4 years ago
I ordered a black jumpsuit $25. It took almost two months for my package to arrive. When I finally got it i was very disappointed. Boho factory is false advertising. The jumpsuit I received was NOT the jump suit I ordered. The one I got in the mail looked like a trash bag. Lol no joke a trash bag. Not even a clothing matierial. I contacted the help email and at first they wanted me to pay for shipping to send it back... Haha! Heck no. No way i am going pay $35 to ship it back to China when it's not my fault they faulse advertise. NOW they are saying they cant refund me at all because it was a sale item. What? It doesn't matter if it is a sale item or not. What I got in the mail is not what I ordered and I need a refund and they should cover shipping. NEVER AGAIN WILL I MAKE THE MISTAKE OF ORDERING FROM THE BOHO FACTORY AGAIN. Please save your money and shop somewhere that wont screw you over.
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Posted 4 years ago
I ordered a black jumpsuit $25. It took almost two months for my package to arrive. When I finally got it i was very disappointed. Boho factory is false advertising. The jumpsuit I received was NOT the jump suit I ordered. The one I got in the mail looked like a trash bag. Lol no joke a trash bag. Not even a clothing matierial. I contacted the help email and at first they wanted me to pay for shipping to send it back... Haha! Heck no. No way i am going pay $35 to ship it back to China when it's not my fault they faulse advertise. NOW they are saying they cant refund me at all because it was a sale item. What? It doesn't matter if it is a sale item or not. What I got in the mail is not what I ordered and I need a refund and they should cover shipping. NEVER AGAIN WILL I MAKE THE MISTAKE OF ORDERING FROM THE BOHO FACTORY AGAIN. Please save your money and shop somewhere that wont screw you over.
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Posted 4 years ago
Purchased a dress from them... terrible quality, I will never waste my money on this company again. $32 for total junk I tell you. If you are considering buying from them read all the negative reviews first. DO NOT ORDER FROM THIS COMPANY!!
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Posted 4 years ago
The quality of their products is horrible. Customer Service is worse. Don't buy from here!
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Posted 4 years ago
All the reviews I read prior to ordering said if they ordered according to the size chart they had no problem so I did so. Unfortunately that was not correct information. I wear a size 11 normally and ordered the extra large- it was way to small and they would not do a refund because the item was on sale. I really like their selection however I will not order from them again.
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Posted 4 years ago
thieves!!!!!!!!!!!!!!!!!!!!!!!!!!
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Posted 4 years ago
If I could rate them any lower I would. Their customer service is awful. I bough a dress and the zipper is sewn shut. I dont want another dress as it doesn't even look like what I thought it'd be. They won't give me a refund even though I'd send the dress back.
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Posted 4 years ago
Sent me the wrong dress and then would not refund it because it was on sale. Well the item I ordered was on sale, but the item I got is just not on the website?? SCAM! Material is very cheap. It took 4 weeks to receive my items. One item which I still have not received. I just got an email saying it left China today, so another 3 weeks out for that. Second item was just fully wrong that was sent and my last, 3rd item, that I ordered was supposed to be a jumper and what came was a shirt and shorts with the same pattern as the jumper that I ordered, but not a jumper. BAD CUSTOMER SERVICE AND COMPANY.
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Posted 4 years ago
Absolute rubbish service! Sent me a dress with a faulty zipper and ripped threadwork and they won't return because it was on sale. The dress had the cheapest material used which definitely didn't match the pictures. Please shop elsewhere.
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Posted 4 years ago
Too bad I only read the reviews AFTER paying my order. I would have never proceeded. The dress I received is a piece of sheet - pun intended. They shouldn't even be in business. Someone stop them :/
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Posted 4 years ago
Boho Factory is rated 1.4 based on 529 reviews