Bonmarché Reviews

Name: Bonmarché
Rating: 3.34

3.3 Rating 191 Reviews

58 %

of reviewers recommend Bonmarché

Company Reviews

Questions

Metrics

3.3

Based on 191 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Avg Email Response Time	-1 hours
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to get a few items for my mother, whos been in hospital and they had exactly what i needed, it was delivered the next day after ordering and the items were well packed and perfect for my mother. Highly reccomended.”

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Posted 6 years ago

“Always Extremely Friendly and helpful. No quibble when I returned something”

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Posted 6 years ago

“Easy to use website and prompt delivery”

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Posted 6 years ago

“Very quick delivery to a Bonmarche shop of my choice for free. Better selection of sizes online and a lovely range of clothes for the slightly older lady without being frumpy. Prices are pretty good too. Sizing can be slightly large but I always order a size down and that is perfect.”

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Posted 6 years ago

“Good description of clothing. Goods arrived earlier than expected. The website is easy to use.”

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Posted 6 years ago

“One of the best companies I have bought from for many years, excellent choice of products, a good range of sizes and unbeatable prices for the quality of the goods you receive. They have a top class, no quibble return policy, which I might add I very rarely have to use and their customer service is second to none. They also have a good range of true to fit sizes and lengths, which is so important, especially if you are ordering online. The option of delivery dates is also a definite plus, especially for last minute invitations, when you feel "I have nothing to wear". Bonmarche, I would recommend to everyone, you won't be disappointed.”

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Posted 6 years ago

“Good FITTING clothes and value for money.”

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Posted 6 years ago

“Excellent way of treating clients at the counter. They always provide good, honest and positive comments on clothing.”

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Posted 6 years ago

“Good service and items”

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Posted 6 years ago

“delighted with both items and delivery a couple of days later”

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Posted 6 years ago

“I was very happy with my purchases the qualifying the clothing was vetygood”

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Posted 6 years ago

“Very happy the quality of the cholthing is exelent”

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Posted 6 years ago

“Good quality clothing with lots of choice. Usually have delivered to store but also delivered. Good customer service.”

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Posted 6 years ago

“items well displayed and if your size not out they check if they have it in stock and if not they offer to order it for you. Always very helpful and friendly staff”

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Posted 6 years ago

“lovely clothes, splendid fit, delivered to my door making shopping easy for me being able to try them on in the comfort of my home”

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Posted 6 years ago

“good quality reasonable prices”

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Posted 6 years ago

“good quality, but fair price , swift delivery”

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Posted 6 years ago

“It is wonderful to walk into a shop which sells larger size clothing off the rail. Unlike some of their competition, they have a large range of sizes and styles which are very wearable, smart and not outlandish. For a 70 year-old, this is refreshing, as I don't want to walk around wearing styles meant for 20 year-olds. They don't look so good on us oldies!! Thank you Bon Marche, keep up the good work!”

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Posted 6 years ago

“Good quality, free and quick delivery. 15% off as a new online customer...”

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Posted 6 years ago

“Good quality, free and quick delivery. 15% off as a new online customer...”

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Posted 6 years ago

Bonmarché is rated 3.3 based on 191 reviews