Bonmarché Reviews

2.9 Rating 262 Reviews

47 %

of reviewers recommend Bonmarché

Company Reviews

Questions

Metrics

2.9

Based on 262 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Does Bonmarché deliver on time?

Helpful Report

(1 month ago)

Greater than 59% of reviewers feedback is Bonmarché normally delivers on time.

Helpful Report

(1 month ago)

37.50%

Industry Average

“ Ordered sandals online, paid delivery charge to deliver them to a store. Travelled 11 miles to pick them up. Sandals were too big, asked for a refund when I was at the store, was told sandals needed to be returned online. Absolute rubbish service. Returned them online and had to pay the postage. Will never ever buy or recommend this company again ”

- Anonymous

Bonmarché Reviews

Delivery - Slow