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Bonmarché Reviews

2.9 Rating 251 Reviews
48 %
of reviewers recommend Bonmarché
2.9
Based on 251 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 61%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Bonmarché.
Does Bonmarché deliver on time?
(5 days ago)
Greater than 62% of reviewers feedback is Bonmarché normally delivers on time.
(5 days ago)
F

Delivery - Slow

12.50%
Industry Average
The item I purchased still had the security tag on it and a small rip to the stitching, returned by post and had to pay postage, so all in all with delivery and postage charges, the purchase was expensive. Will think twice before using Bonmarche again for online purchases
- Anonymous