Bonmarché Reviews

3.1 Rating 228 Reviews

51 %

of reviewers recommend Bonmarché

3.1

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Bonmarché deliver? How long does Bonmarché take to deliver? Does Bonmarché deliver on time? How is accuracy and good condition of items delivered by Bonmarché?

Returns

How is Bonmarché returns process?

Customer Service

How can I contact Bonmarché? How quickly does Bonmarché resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Bonmarché.

How is Bonmarché returns process?

(4 weeks ago)

Greater than 83% of reviewers feedback is Bonmarché returns process could be better.

(4 weeks ago)

0.00%

Industry Average

“ Because I payed by the safe option PayPal, returns have to be posted back to Bonmarche for a refund at my expense. ”

- Anonymous

“ Terrible returns policy. Will never buy bon marche online again. Come on...you can do better than this bon marche ”

- ""

“ Company returns policy is absolutely awful. ”

- SALLY ANN HASTINGS