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Boohoo Reviews

2.1 Rating 1,776 Reviews
27 %
of reviewers recommend Boohoo
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Email:

customerservices@boohoo.com

Location:

49 51 Dale Street
Manchester
M1 2HF

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Boohoo 1 star review on 23rd June 2025
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Boohoo 1 star review on 30th May 2025
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Boohoo 1 star review on 5th May 2025
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Boohoo 1 star review on 23rd October 2024
Emma
Boohoo 1 star review on 23rd October 2024
Emma
Boohoo 1 star review on 23rd October 2024
Emma
Boohoo 1 star review on 23rd October 2024
Emma
110
Anonymous
Anonymous  // 01/01/2019
I ordered a white maxi dress for my prom dress in order to save hundreds of dollars on a prom dress from a typical prom store and this one that I found was perfect! It only came one day later than the expected date or arrival which was fine and the quality of the dress is amazing. The dress was $34 CAD and I got 20% off which gave me a grand total of $27 plus shipping on a prom dress that I could have otherwise spent $300 on. This store is perfect for any occasion and quality is great!
Boohoo 5 star review on 28th March 2017
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Posted 8 years ago
I have ordered from boohoo a number of times before, but the service i got this time was excellent placed order at 8pm on saturday evening they were offering free next day delivery but because it was late on saturday said i would get parcle on Monday which was fine but come sunday morning at 1030am the parcle was here! Top service happy with purchase too
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Posted 8 years ago
I love my Daisy Boxy Jacket With Eyelets and the dress. Jacket fits perfectly and exactly what I expected. And having a fast delivery also! Xxx
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Posted 8 years ago
Best online shopping experience from ease of ordering online to quality of clothing, great price, quick delivery. I have placed 6 orders and they have consistently met all of the stated criteria. Have recommended to all my friends and will continue to shop at Boohoo.
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Posted 8 years ago
Delivery on 2ND day and perfect sizes????what else I could ask for .good material as well.
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Posted 8 years ago
I am from Canada and I ordered a dress for my first time from boohoo last Wednesday, i needed it for this Sunday ( for my bridal shower) and today is Tuesday. I payed for the express mail because i new i ordered it later than i should have. After reading all the negative reviews i was so scared that i was not going to get it on time or have it be the wrong size. First of all my dress fits like a dream! And I received it today at 10:00 AM!! So it took 3 full working days to get to me. I orderd a size 8 canadian because thats what i measured to be when i used boohoos measuring , and thats exactly what I received. Im shocked how negative all the reviews were! I will most definitely order from them again. Thank you so much for being reliable and on time!
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Posted 8 years ago
Myself , my daughter and my daughter in law have been ordering from boohoo for a few years and never found any problems with them . We use bohoo quite regularly and are always satisfied with them.. They're shoes are fab. Love they're jackets . I got a winter coat from them and have had lots of compliments . Sometimes the clothes material are a bit thin on some of their tops but the cost is so cheap so I have nothing to complain about . Ordering from bohoo means I can afford to stay trendy . I always get prompt delivery from them . I am more than happy with Bohoo and will continue using them .
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Posted 8 years ago
I've used Boohoo for a couple of years now. I understand if an order doesn't arrive in time then this is the courier who is at fault. If I buy something and it doesn't fit me or I don't like it then it's always made clear how to return. On the rare occasion something doesn't go to plan with my order it's always resolved and compensation offered. Boohoo provide a great service and I would recommend them to anyone. Keep up the great work guys!
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Posted 8 years ago
Cannot tell you how happy I am with this company. Have been ordering for about 6 years now, and not one problem, bar the fact that sometimes I just don't suit the dress/top/pants, etc, so I just send them back. Delivery is 7 to 9 days but I live in Aus and that's a long way from the UK so fair call. They have great sales off, with 30, 40 and even 50% off which I always take advantage of and an amazing large range to choose from . All my clothes now are bought from Boohoo.
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Posted 8 years ago
Fast delivery, great products. I ordered some Bras out the sale from there for super cheap (like a couple of pound each). I didn't expect much because I have read some very negative reviews but they arrived today at lunch time after ordering last night and are gorgeous! Also seem good quality although time will tell. I had a positive experience with them as they delivered quickly and I'm pleased with the item quality.
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Posted 8 years ago
I have been ordering several times and that was perfect!!! Thanks!
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Posted 8 years ago
I can't believe the reviews I'm reading!!! I "love" Boohoo. I have been buying from them for some time now for my 15yr old son, and have never had a problem. I've just received an order from them, and he dived into the parcel, put on everything that was there, and he's off out!! The clothes are of a good standard for the price you pay, and the delivery is excellent. If I had read these reviews before, it would have put me off ordering. Glad I didn't, lol
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Posted 8 years ago
Delivery is so quick! Only took 2 days (for NI standard delivery) woohoooo thanks!
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Posted 8 years ago
I desperately needed a ruffle collar shirt for my event. I looked online and came across boohoos site found the perfect shirt and the delivery was fab! even though I read mix reviews I ordered Sunday afternoon paid only 1 pound for next day deliver and here I am happy as it arrived today Monday 12:30, it's a perfect fit and the material is fab. Would order again !!
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Posted 8 years ago
My order came on time I ordered Sunday afternoon for next day deliver and it arrived next day 12:30, Great fit and material! Would order again.
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Posted 8 years ago
It arrived within 2 days and I was amazed! They worked through Saturday and Sunday! I was a bit sceptical with seeing other reviews but the product is amazing! I would recommend this site to everyone
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Posted 8 years ago
Fast delivery, good dress.
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Posted 8 years ago
From Canada I bough a dress for a wedding I usually don't order online unless I REALLY have to but the dress was Beautiful! Only thing isn't the zipper could be a little bit better :)
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Posted 9 years ago
Boohoo are amazing! They always deliver what I expect them to deliver and I could not be more happy with them! Whenever I need any new clothing items I always come to Boohoo first because I know they have great deals, especially with their on-going deals on deliver either next day delivery for £1.99 or free delivery!!! What more could i expect?!
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Posted 9 years ago
Best website, I love it, always go to this website when i need new clothes!! Delivery is good too
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Posted 9 years ago
Boohoo is rated 2.1 based on 1,776 reviews