boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 719 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

Questions

Metrics

1.7

Based on 719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how boohooMAN made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a jogging suit and a pair of socks on December the 1st and today is December the 22nd 3 days before Christmas and my order hasn’t came yet! I text the Instagram page @boohoomanoffical and they responded with a text saying “ The time-frame we have provided is just a date to look to in which if the tracking doesn't update we can refund or resend then- but don't worry we expect this to be delivered before then! I understand that this is not ideal and we are doing our best to get this sorted for you. In the small number of parcels that are delayed, the vast majority of these still get delivered to our customers. We have a certain window time period that has been agreed with the courier for them to complete investigations on any parcel that does not have a tracking update, or where the tracking does not update from one point to another. Once that window has passed then they have no choice but to allow a claim for the loss of a parcel. Rest assured that if you do not receive your package by this date, we will make sure that we resolve it on the day for you. -Hina“ they won’t refund me my money and I have to wait until January 4th which is 1 month and 3 days after my order date this is ridiculous not only that my tracking number does not work and it says my package has been in jamacia sense the 10th of December”

Helpful Report

Posted 4 years ago

“Decent clothes but TERRIBLE company and customer service. I ordered 2 hoodies sweatpants and a t shirt. I waited over a month and nothing showed up. I checked tracking which never switched from pending. I Attempted to contact the company and I got a response 3 days later. When I said what had happened they told me they wouldn’t be willing to refund me or give me site credit. Instead they told me to file a police report. I spent about 80$ on everything which never showed up. I also paid for faster shipping which didn’t end up mattering. Fast forward 2 1/2 months later I get one package with a hoodie after I contacted them and told them I did not want the clothing only my money back at this point. I took my loss and didn’t report it and maybe I should have. No customer should ever have to take a loss and lose their hard earned money because of trash customer service. I would 100% never recommend this company to anyone at all. Unless they have a complete 360 change. Boohooman, at this point it’s been 7 months. I have you the tracking you told me to file a police report. I suggest you guys start getting your stuff together and help some of these people out instead of scamming all your customers. THANK YOU, for absolutely nothing.”

Helpful Report

Posted 4 years ago

“It’s been far over a month and still have received my package, if you order from website then expect for shipping delays and even your package getting lost. Every time I order from this website there’s always something that goes wrong with shipping!!!”

Helpful Report

Posted 4 years ago

“Terrible quality the shirts they sent me were sent 2 sizes to small my little sister could wear them and I’m a grown man”

Helpful Report

Posted 4 years ago

“They’re a scam”

Helpful Report

Posted 4 years ago

“Bro they basically scam u. I paid 29 bucks to get fu”

Helpful Report

Posted 4 years ago

“This might just be the worst shopping experience. No active way to contact them, WhatsApp really😡 placed an order that was supposed to arrive in 2weeks, it’s been more than that and FedEx said the order never got to them. They just create a log with FedEx but do not ship any product. I feel so stupid to have ordered without reading the reviews. Y’all shouldn’t think of getting anything for them.”

Helpful Report

Posted 4 years ago

“If you’re thinking about buying from here, don’t do it. Their stuff is terrible quality and not Like the pictures at all. Total waste of money I’m disgusting.”

Helpful Report

Posted 4 years ago

“Bad quality, website's return page doesn't even function.. not surprised everyone wants to return their products , the freaking website broke down..”

Helpful Report

Posted 4 years ago

“Simple order placed 29/11, paid extra for next day delivery. Nothing arrived, so I left it a while as I understand it was Black Friday and deliveries could be late. I get in touch with their customer services who asked me to wait until the 6th, and then they could action something. In the meantime, they soooo graciously refunded the £1 upgrade for delivery. I reasonably waited until the 7th, only to once again be fobbed off and told to wait until the 11th and there is nothing they can do. On the 11th, they let me know most of my original order was now out of stock because I'd had to wait so long for a resolution, and they finally decided to ship the last piece, with no refund on shipping. Considering this is my first order, this is absolutely atrocious service, way to show off your company, obviously you don't plan for repeat business. I will be actively discouraging people from placing orders with yourself, and I will never again be placing one myself.”

Helpful Report

Posted 4 years ago

“Scam, its wish with a fancy website. The items sold are not the ones in the picture. And they lie through customer service to try explain why they sell false advertised products and then ignore you when you call them out. Look for them to be shut down soon and rebranded as something else”

boohooMAN 1 star review on 12th December 2020

Helpful Report

Posted 4 years ago

“Looks nothing like the photos. Just a waste of money.”

Helpful Report

Posted 4 years ago

“This online seller company is totally a scum. After receiving your money they give a tracking number that never exist. It will only show you delivery by FedEx is pending, meaning they haven't received any shipment item from this company. They have no tel, email or whatever to contact them. I am in discussion with my lawyers thus we may take legal action for fraud. Please don't be fooled and try to order any product that you will never receive.”

Helpful Report

Posted 4 years ago

“Hella dead bro no cap”

Helpful Report

Posted 4 years ago

“Cheap trash, false advertising with dodgy pictures. Pure scam”

Helpful Report

Posted 4 years ago

“Horrible horrible horrible company. They should be ashamed of themselves.. no wonder why no phone number, then to email and the email address is not an active email .. no way to contact them. Try and track an order and says order is non existent. Hummmm funny cause you took my money, for an order that doesn't exist??.. STAY AWAY FROM THIS COMPANY”

Helpful Report

Posted 4 years ago

“Waited 3weeks and parcel never arrived. Submitted a refund claim and still nothing! No clothes no refund no response nothing. Has now been 2months and no word back. Please beware.”

Helpful Report

Posted 4 years ago

“The no cancel and no edit order rule. The process is not logical. it's not like they're very fast with shipping. Why I can't edit the order if the order was just placed. I liked the clothes very much, but because of this, I will never order anything from this site. They should find some logic during the selling process if they want to save money and time(returns require more logistics than editing an order). I had a very unpleasant experience...”

Helpful Report

Posted 4 years ago

“Two of the five pairs of pants were 30 and not the ordered 36. You have to pay shipping for a return which is more than the $15 pants. They don't have a phone number. I have not received any feedback on both of my inquiries. The pants that came are nice though.”

Helpful Report

Posted 4 years ago

“Order was supposed to arrive weeks ago and still hasn’t come. They provide no customer service contact info and apparently there is a customs delay hold that they don’t tell you about. No way to accurately track thru FedEx. Do not buy from this site!”

Helpful Report

Posted 4 years ago

boohooMAN is rated 1.7 based on 719 reviews