boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 719 Reviews

14 %

of reviewers recommend boohooMAN

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Metrics

1.7

Based on 719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 items on the same day. The first one came within about a week. For the second one who knows where it is? Can't track the packages through FedEX and can only track them through their website. Returns are an extreme hassle to deal with. The clothing isn't even that great either, sweatshirts have an abnormally large knitting pattern compared to any regular clothes that you could buy at a store for $10.”

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Posted 4 years ago

“This is the second time I ordered a specific item d got something completely different. They don’t have a customer service number so I have to wait for a email from them. This is unacceptable.”

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Posted 4 years ago

“Used discount code and it showed correctly but then charged differently after I checked out.. highly illegal. Also they sell things they don’t have in stock and then refund so you’re left paying full price shipping on basically nothing. Won’t refund the trackies that go with the hoodie that they refunded. The whole experience is a joke. Avoid this company if you want a good retail experience.”

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Posted 4 years ago

“I ordered next day delivery with boohoo man on Wednesday; it's Friday and they failed to get it to me on time. I am now having to miss a very significant day just because they couldn't deliver.”

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Posted 4 years ago

“It’s totally rubbish online store and they have a trick which paid me 2 times postage and refunded me $15 less what I paid. I highly recommend to avoid this online company !!”

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Posted 4 years ago

“Had and still having a bad experience. Order hasn’t arrives as paid for, current missing , but I THE CUSTOMER , have to wait for a refund, so that the courier THE CONTRACTOR, has time to find it and investigate . I’m sorry , but it’s MY ORDER YOU FAILED TO DELIVER. ITS MY MONEY YOU HAVE , NOT THE COURIERS. Ridiculous you put the deliverer before the customer . STILL WAITING DELIVERY OR REFUND”

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Posted 4 years ago

“Proportions and color are way off”

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Posted 4 years ago

“It takes 10trillion years to arrive”

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Posted 4 years ago

“Tracksuit broke within 2 days awful”

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Posted 4 years ago

“Trash! Paid $350 for a bunch of clothes and then full price shipping and received a month and a half later, misprinted clothes, wrong sizes, and even pants sewed on backwards! What a joke. Pockets facing back. Tags sewed on to the front. Worst experience ever. On top of that! Horrible customer service and no call line... I can see why! People would be calling in yelling and breaking ear drums!”

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Posted 4 years ago

“I bought a lot of clothes cause I got discounts and the price already wasn’t that high. Man idc if I payed $5 for the whole store I would still feel robbed. The quality is TRASH! After 1 wear buttons on my clothes are falling apart, the fits are all off and they just look genuinely cheap. Save up and buy somewhere else”

Helpful Report

Posted 4 years ago

“No order delivered!! Waited 2 weeks and nothing! And haven’t heard anything from boohooMAN! Absolute joke”

Helpful Report

Posted 4 years ago

“Do not order from this website. I am arelle Palmer I ordered $108.00 worth of clothes on September 21,2020. My expected delivery date was September 30th. On September 30th I have not received my package. So on October 1st I reached out to the company. And an employee said sorry it will come in 48 hours... 48 hours pass I still don’t get my package, I contacted them again and they say October 6th I will receive it.... October 6th passes and still no package.... I contacted them for a refund because they were lying to me about my package. Now they wanna give me another delivery date which was October 22nd...!!!!! Do you know that’s a month waiting for my clothes I ordered? They gave me no discounts, nothing for that inconvenience. And the company also told me my order was held in delays in customs. And said “they are working hard to catch up from backlog of orders”.so basically they knew that our orders was going to be delayed for a very long time. But they didn’t establish that on their website because they know we wont buy from them. They rather have our money first and have us deal with it.Guess what.. October 22nd I still haven’t received my package after waiting for a month. This is the worst company I have ever dealt with.”

Helpful Report

Posted 4 years ago

“Do not order from this website. This site has a DELAY HOLD IN CUSTOMS. So when you order from the website, your Oder will be held in a backlog.. won’t be shipped right away. Btw they don’t tell you guys this on the website because they rather have your money first, and have you deal with it.”

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Posted 4 years ago

“The coat I ordered they sent me the wrong size and then I had to email them twice and tried to reach them for more than a week before I could get in touch with someone through Whatsapp to return it, and then only to be told that the product is out of stock! I will never order from this site again ever! Had they have sent me what I paid for to begin with this would've never happened! And now I bought this as a gift for someone who has already seen it and it now has to be sent back because it's the incorrect size and doesn't fit! And now all the products are gone because they take forever to get back to you! Plus the zipper was broken! DO NOT ORDER FROM THIS WEBSITE!!!”

Helpful Report

Posted 4 years ago

“I need everyone to read these reviews before purchasing ANYTHING from this company!!! They are practically scam artist. I wish I read them before I bought something because I basically gave them my money and never got my clothing. These people won’t respond to emails or anything. Trust me. SPEND TOUR MONEY SOMEWHERE ELSE!!!”

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Posted 4 years ago

“I got an email saying my order was shipped on the 9th, when i track my order on fedex it tells me only the shipping label has been made & it has not been sent out. Today is the 18th, I really need this costume for my baby shower that is on the 24th which was why I placed the order because it was said that it would only take 6 business days to arrive. Although tomorrow the 19th will be the 6th business day (including the holiday that just passed) I’m concerned because fedex is showing that this item has not been shipped.. should I cancel my order & get a refund so I can purchase this costume else where KNOWING I will have it in the time frame needed. That’s the message I sent to them via email & Facebook. Now reading these reviews, I know I am Screwed.”

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Posted 4 years ago

“havent received my order. Never ordering again”

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Posted 4 years ago

“I got a boohoo man nasa hoodie and the hoodie itself is cheap and thin”

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Posted 4 years ago

“communication is awful. lost my tracking number and they have not responded to my email. it was supposed to be here in 6 business days and it’s been two weeks. i can’t even look at my tracking and they will not answer. this company is an actual joke.”

Helpful Report

Posted 4 years ago

boohooMAN is rated 1.7 based on 719 reviews