“Customer service wasn’t helpful at all. They charge for return fees? I mean come on, people need to try. Your sizes not even the same. I bought 3 xs and 1 doesn’t fit me. I obviously need to return that. But to be charged for a return fees? It’s a ripped off”
“My buddy bought this and it's no different than GYMSHARK. Cheap with muscle advertisements. Their clothing fits like sh*t and stretches very quickly. I looked up boohoo in the news and I got this "Boohoo faces potential US import ban over slave labour allegations" NO thanks...”
“STAY AWAY! DO NOT ORDER FROM THIS DISRESPECTFUL, ORGANIZED CIRCUS OF A COMPANY.
1) payed for 3-5 day shipping
4th day my deliver date was pushed back beyond what I payed for.
5th day I got an email saying my order was canceled.
6th day I received my order-already gone out of town.
2) website and emails do not effectively send you to unsubscribe option or return info.
3) 5 different customer service against have been responding to me, nobody knows whats actually going on.
4) basically told there’s nothing they can do foe their “accident” but I can go through the hassle of returning if I’d like.
Middle finger to boohooMAN literally worst experience.”
“On March 26th I ordered 2 pairs of the new shorts from boohooman. The delivery, that I had to pay for, said it would be here in 5 business days. It is now April 13th and neither pair of shorts has arrived. When i tracked my package April 4th it was in Saddlebrook NJ, where it still remains 9 days later. I reached out to the company via email because there is no phone to reach out to and they told me the exact same information i could already look at on the FedEx link. Clearly it was a mistake purchasing any product from this company and it might as well be my last time ever visiting the website.”
“Don’t order from this company worst customer service and shipment. No update on shipments waited 2 week. They take forever to give you your money back. Scam company .”
“Ordered goods, March 18th. Ive been promised Delivery March 30th, April 5, April 6, and Today. Now they're continuously asking me to wait another few days. The goods should've been here by now. Do not order from Boohoo, the customer service is doodoo water bad. if i could rate 0 stars i would.”
“Order came on time but my two shirts size 3xl was like a holter top so short im very dissapointed they need to offer plus size example 3xtall 5xtsll shirts are paper thin will not order again”
“After some items arrived faulty, I contacted them via their WhatsApp customer service helpline, and their attitude was disgusting.
They refused to give me a refund nor for the specific items that arrived faulty, and I got attended by 9 different people, and everyone said something different.
Conclusion: Disgusting attitude, not willing to help nor give a refund even if it’s their fault, and customer service confusion is very likely to happen.”
“First of all, the photos are way different from the actual product, I ordered a very bright blue hoodie with black spots, it came looking very worn out, not bright at all, and the spots just looked like it was thrown in muddy water. Also the sizes are way off. No wonder you can not leave a review on their website.”
“Total lack of customer service. You message them, then find yourself dealing with 9 different people on the whatsapp but nothing getting resolved! I would stay clear”
“Order didn’t come. It’s been about a month since they claim they made a refund to my account and I still haven’t received the money.
This company is a complete SCAM!!!!”
“Quality is really poor. I’m gutted that TopMan is to become part of this brand. I know it’s fast fashion but I think their clothing range is more for kids. The men’s tracksuits look nasty.”
“I ordered 1 tracksuit from boohoo man and it has been over 2 weeks and I have still not received my order. I talked with their customer service and they continuously tell me to wait one more week to see if it comes in, after I've been waiting for over 16 days!! They refuse to resend one and give me my money back. DO NOT BUY ANYTHING FROM BOOHOOMAN YOU WILL HAVE A ROUGH TIME, they are sloppy business and unprofessional. I was starting to think they were scamming me. They have the worst customer service I have ever encountered. Save yourself the trouble honestly.”
“These items and their sizes are totally off, bought two different sizes of the overalls and neither fit, and I ordered what said to be my size and larger no fit from the two. Try to do the return process and the site is not working for the returns. Items are priced cheap, but with possible cons.”
