boohooMAN Reviews

Name: boohooMAN
Rating: 1.65

1.7 Rating 725 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

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Metrics

1.7

Based on 725 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 9th August 2025

Anonymous

boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

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110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s been a month since I ordered for a tracksuit and I still haven’t received my parcel. At first I could track my order but now I can’t even track it and the customer service keeps postponing the delivery date. I wouldn’t recommend anyone to order from boohooMan.”

Helpful Report

Posted 4 years ago

“Do not buy from this store!!!! I placed an order and I paid for the express shipping (which states that you will get the order between 3-4 business day) it’s been 5 business days since then and I haven’t received the order. I contacted the costumer service and they said that I will get it before February 22. TOTAL SCAM!!!! Really disappointed”

Helpful Report

Posted 4 years ago

“Purchased a XXL pair of pants that were extremely small (looked like a kids large). Was charged a return fee. Was only refunded 60% percent of the total amount I paid. Never shopping from this site again, total scam.”

Helpful Report

Posted 4 years ago

“Do not buy from this store. I ordered 2 hoodies and instead mistakenly received a pair of shorts, once contacting them about this error they swapped me around between 9 different employees who claimed i would not get a refund until i return the incorrect item and that i could not speak to anyone higher up. After an entire day of them not listening or caring about the circumstances i eventually sent the shorts back after the promised to send me my refund instantly after doing so and then changed their minds and said I’d have to wait 29 days for me to get my money back on the item i never received.”

boohooMAN 1 star review on 29th January 2021

Helpful Report

Posted 4 years ago

“Placed my order weeks ago and even payed for express shipping still nothing. Don’t order from this company it’s a waste of money.”

Helpful Report

Posted 4 years ago

“quality is so bad”

Helpful Report

Posted 4 years ago

“Shocking customer service, recieved a tracksuit . Top And bottoms 2 different shades. They wasnt interested at all”

Helpful Report

Posted 4 years ago

“Not good at all, the website says they will have refund the postage charges along with your returned items but that is actually not right. They will only return for items not postage. Be careful and quality is below average.”

Helpful Report

Posted 4 years ago

“Don’t order from this company, they lie. I did express shipping and it’s been 15 days”

Helpful Report

Posted 4 years ago

“If I could give them one star I would! This company is complete fraud. Do not waste your time buying from them”

Helpful Report

Posted 4 years ago

“Worst site ever ordered a product didn’t come for over a month I still haven’t received the product I’ve requested a refund let’s see how this process goes this is terrible I looked at other reviews with same problem awful tracking system, awful way to put you money in with confidence in your items”

Helpful Report

Posted 4 years ago

“Disappointment . Unsatisfactory . Non of the clothes I bought fit , and I got them a size bigger . Really looking forward such a let down. Super disappointed do not recommend for anyone looking for plus size anything. Clothing vary cheap and thin it’s as if it’s two sizes smaller all 7 items . Unless that’s what you like . What a waste .”

Helpful Report

Posted 4 years ago

“I ordered the MA1 black bomber jacket. I already read that items on sale are final sale but I am very upset in the product. It's very thin like a jacket for summer. The picture displayed on the site looked thicker/ puffier and warmer overall. I was looking for a coat for my boyfriend for our cold weather. I am way too embarrassed to give my boyfriend this thin little jacket and frankly it makes me quite sad. Im more upset knowing I can't afford something else right now or for a while. Im not even sure if Im going to give him this which most likely not I am going to get something much better than this piece of garbage. Truly I wish I could send this product back and get my money back but that part is my mistake. This truly agers me because I sat in front of my computer for and hour reading every detail about this jacket and no where in the description did it mention how this it actually. The picture was very deceiving”

Helpful Report

Posted 4 years ago

“They handle their business like a shady used car salesman. No respect for privacy. No response if you opt out of their emails. Amateurish, annoying approach to marketing.”

Helpful Report

Posted 4 years ago

“Today is Jan 4, 2021, I expected to receive my package almost a week ago now, and still, nothing has arrived. After reading all these reviews I'm worried that I'm getting scammed. I ordered my package on Dec 21. Help?”

Helpful Report

Posted 4 years ago

“Will never order from this company again. Placed order Dec 3 with a 7-10 day delivery. It is now Jan 2021, no package and no assistance from the company. Worst company ever!”

Helpful Report

Posted 4 years ago

“Not only did they falsely advertise that if I order by dec 21 my items would arrive by Christmas. But when it came the bag was torn open and my items were missing from the bag.”

Helpful Report

Posted 4 years ago

“Yeah don't order from here You won't get your package And they are late on giving you back on your refund”

Helpful Report

Posted 4 years ago

“I placed my order on November 30th here it is December 29th and I still have not received anything. I contacted them on Facebook multiple times. They are so unprofessional it’s ridiculous. Every message I received back was something different. They are liars and fraud. DO NOT PURCHASE ANYTHING FROM THIS SITE!”

Helpful Report

Posted 4 years ago

“I SEE WHY ALL THE BAD REVIEWS!!! DELIVERED SOMEONES ORDER TO WRONG ADDRESS. I JUST RECIEVED A SOMEONE'S BIG ORDER FROM THIS COMPANY THEY DELIVERED TO MY ADDRESS, DATE ORDERED WAS 3/11/2020 AND ITS NOW 12/29/20.”

Helpful Report

Posted 4 years ago

boohooMAN is rated 1.7 based on 725 reviews