boohooMAN Reviews

Name: boohooMAN
Rating: 1.65

1.7 Rating 725 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

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Metrics

1.7

Based on 725 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 9th August 2025

Anonymous

boohooMAN 1 star review on 21st November 2024

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boohooMAN 1 star review on 8th November 2024

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110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid and never got what I paid for customer service absolutely sh*t.”

Helpful Report

Posted 4 years ago

“Order came on time but my two shirts size 3xl was like a holter top so short im very dissapointed they need to offer plus size example 3xtall 5xtsll shirts are paper thin will not order again”

Helpful Report

Posted 4 years ago

“After some items arrived faulty, I contacted them via their WhatsApp customer service helpline, and their attitude was disgusting. They refused to give me a refund nor for the specific items that arrived faulty, and I got attended by 9 different people, and everyone said something different. Conclusion: Disgusting attitude, not willing to help nor give a refund even if it’s their fault, and customer service confusion is very likely to happen.”

Helpful Report

Posted 4 years ago

“Never recieved my package and was old I’d have to wait 3 weeks for my refund.”

Helpful Report

Posted 4 years ago

“Not satisfied with the clothing, hoodies came small. One of the hoodies literally had dirt / dust when I took it out the package.”

Helpful Report

Posted 4 years ago

“First of all, the photos are way different from the actual product, I ordered a very bright blue hoodie with black spots, it came looking very worn out, not bright at all, and the spots just looked like it was thrown in muddy water. Also the sizes are way off. No wonder you can not leave a review on their website.”

boohooMAN 1 star review on 26th March 2021

Helpful Report

Posted 4 years ago

“Total lack of customer service. You message them, then find yourself dealing with 9 different people on the whatsapp but nothing getting resolved! I would stay clear”

Helpful Report

Posted 4 years ago

“This company didnt send item not UK company”

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Posted 4 years ago

“horrible, just horrible, i havent ordered anything yet.”

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Posted 4 years ago

“Order didn’t come. It’s been about a month since they claim they made a refund to my account and I still haven’t received the money. This company is a complete SCAM!!!!”

Helpful Report

Posted 4 years ago

“Quality is really poor. I’m gutted that TopMan is to become part of this brand. I know it’s fast fashion but I think their clothing range is more for kids. The men’s tracksuits look nasty.”

Helpful Report

Posted 4 years ago

“I ordered 1 tracksuit from boohoo man and it has been over 2 weeks and I have still not received my order. I talked with their customer service and they continuously tell me to wait one more week to see if it comes in, after I've been waiting for over 16 days!! They refuse to resend one and give me my money back. DO NOT BUY ANYTHING FROM BOOHOOMAN YOU WILL HAVE A ROUGH TIME, they are sloppy business and unprofessional. I was starting to think they were scamming me. They have the worst customer service I have ever encountered. Save yourself the trouble honestly.”

Helpful Report

Posted 4 years ago

“These items and their sizes are totally off, bought two different sizes of the overalls and neither fit, and I ordered what said to be my size and larger no fit from the two. Try to do the return process and the site is not working for the returns. Items are priced cheap, but with possible cons.”

Helpful Report

Posted 4 years ago

“Do not buy from this shop. I ordered today 2 tracksuits and mistakenly ordered the wrong size and i did talk to their costumer service right away to change the size and they cant do that even you just ordered few minutes ago. The solutions they told me is to wait for the item then ship it back to them in short you need to pay another 15-25$ And wait few weeks to get it back ehat a trash shop.”

Helpful Report

Posted 4 years ago

“Bought a coat and it ripped after wearing it once!, couldn’t believe it, was a wool blend herringbone overcoat, also ordered several tracksuits and they turned out to be in poor condition after just a few washes, terrible quality items”

Helpful Report

Posted 4 years ago

“I ordered a size 34 jeans men and to start off the quality of these jeans were disgusting. The biggest disgrace, secondly the jeans had to have been 2 sizes smaller because those jeans wouldn’t even fit a 32.. of course the picture of the jeans online looked Soo good I had to buy. What a big disappointment looking to return the item now.”

Helpful Report

Posted 4 years ago

“I never got my order from them, i sent them and email and they never replied, so unprofessional, i called my bank and i ended up doing a dispute and got my money back”

Helpful Report

Posted 4 years ago

“Ordered the same pair of boots twice. They sent the wrong size both times. Absolutely incompetent shipping department.”

Helpful Report

Posted 4 years ago

“Ordered 4 items, used their size chart to fit my body type and it was too small. Thats fine i can send them back for a refund. However, i ordered a size 10 pair of shoes, they sent me size 11. Apparently i still have to pay the postage to send them back despite having evidence of ordering a size 10 and getting a size 11. Lift your game BooHooMan. I personally wont be shopping with you again and I will tell my friends the same.”

Helpful Report

Posted 4 years ago

“I’ve ordered 3 joggers from them in large sizes, however they all came different with one being too big for me and two being too small for me. Big lack in consistency unfortunately.”

Helpful Report

Posted 4 years ago

boohooMAN is rated 1.7 based on 725 reviews