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boohooMAN Reviews

1.7 Rating 725 Reviews
14 %
of reviewers recommend boohooMAN
1.7
Based on 725 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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boohooMAN 1 star review on 9th August 2025
Anonymous
boohooMAN 1 star review on 9th August 2025
Anonymous
boohooMAN 1 star review on 21st November 2024
Anonymous
boohooMAN 1 star review on 8th November 2024
Anonymous
boohooMAN 1 star review on 8th November 2024
Anonymous
boohooMAN 1 star review on 8th November 2024
Anonymous
boohooMAN 1 star review on 8th November 2024
Anonymous
110
Anonymous
Anonymous  // 01/01/2019
My clothes went pilled after being washed once. The colour ran from a couple of them to. The customer service through twitter blamed me for the cloths going so badly as they did they said it was wear and tear , I've had them for a month . What wear and tear! I ordered cloths from them before made from the same material and it was fine ! The quality of the clothing must have gone down hill badly . Wont be ordering from them again . Terrible .
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Posted 4 years ago
I wish I could give a negative five star review. I ordered my clothes on the 7th of May and today is May 20th and my package is still in Saddlebrook, NJ. I selected the 8 business day delivery and it said to be expected by or before the 18th of May. I’ve contacted FedEx because I thought maybe it was a delay on their end but no. BoohooMAN created a label for my package but never shipped it out. I wish I read the reviews on this company before ordering or I would’ve spent the hundred dollars somewhere else. The customer service is terrible. I reached out to boohooman and they kept telling me that my package will arrive at a later date. First the 18th, then the 19th, then the 20th (no package has come yet and no updates from FedEx saying it’s been shipped out). This is the worst experience I’ve ever had and I will never shop there again. I don’t see how they’re getting 5 stars from some people... they’re probably paying folks to give good reviews. I feel like I’ve been robbed for my money. How is this company still in business???
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Posted 4 years ago
It’s a scam never ever ever buy from this site
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Posted 4 years ago
Order from the big and tall section and they were not the right size I even ordered bigger then I usually get and they still did not fit will never order from this site again
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Posted 4 years ago
I order my clothes and it changed the dates on me then they said that it been came but on the app it says it never delivered but they told me that it delivered
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Posted 4 years ago
This company is a complete scam. They will steal your money and give you horrible customer service to cover up the theft.
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Posted 4 years ago
Today is may 10th I ordered my stuff on april 29th it says 7 days standard delivery. I am okay with a couple days up or down if for sure know my order is arriving. I live in vancouver my order says it has arrived in canada on the 4th and had cleared customs i havent received any other lead after that it has last been updated on the 4th and thats all i know. And boohoo doesn’t even have a proper communication like asos or any of those. So fellas i have been scammed $100 down the drain never buying from here again. Thank you
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Posted 4 years ago
This is a terrible company if I had to order from them again, I would rather make my own clothes the process is probably much faster, I live in New York State my package was in the New York State for 6 business days, before the shipped it to Berlin, Wisconsin and it been sitting there for 4 business days, Then they told me to be patience order should be there within 48 hours. Then wanna use the pandemic as an excuse for delay when they should have put that on there site. I only gave 1 star because I had too. Wish there was negative stars rating.
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Posted 4 years ago
Worst purchase ever. Bought 4 items all in XL, ALL fit differently, 2 are so tight I couldn't even put on and the other 2 are so baggy. Explains the cheap price because there is absolutely no quality or size control. Avoid
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Posted 4 years ago
The worst company ever. I placed an order over a month ago.. No sign of the products nor a refund all I am given is different time frames each time on when I will receive my money yet not a penny refunded back. AVOID THIS COMPANY!
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Posted 4 years ago
The men clothing runs huge! Also, I see a couple reviews from people in Brooklyn. I had the same issue! My package was near me (Queens) and when I checked again, it was all the way in Pennsylvania. My package came about 7 days late.
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Posted 4 years ago
Useless and very poor quality. Spent a couple of hundred on some new clothes and a backpack and when they first came everything seemed ok but it didnt take long for stitching to fall out of 3 pieces of clothing the a strap on the bag. All got replaced with new stuff but again all the stitching was falling out. Used once and wont be using again.
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Posted 4 years ago
This is insane! I ordered from them on the 6th of April, I was told it’d be here in 8 business days. I checked to see where my package was and it said it was in Queens—I live in Brooklyn, which is like 10 mins away. They told me I would be getting it on the 16th of April. Today’s the 20th, I check to see where my goods are, and lo and behold it says my package is in Pennsylvania!!! What the hell is going on. I wish I’d heeded the reviews. Never again!!! This company is horrible.
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Posted 4 years ago
Customer service wasn’t helpful at all. They charge for return fees? I mean come on, people need to try. Your sizes not even the same. I bought 3 xs and 1 doesn’t fit me. I obviously need to return that. But to be charged for a return fees? It’s a ripped off
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Posted 4 years ago
My buddy bought this and it's no different than GYMSHARK. Cheap with muscle advertisements. Their clothing fits like sh*t and stretches very quickly. I looked up boohoo in the news and I got this "Boohoo faces potential US import ban over slave labour allegations" NO thanks...
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Posted 4 years ago
STAY AWAY! DO NOT ORDER FROM THIS DISRESPECTFUL, ORGANIZED CIRCUS OF A COMPANY. 1) payed for 3-5 day shipping 4th day my deliver date was pushed back beyond what I payed for. 5th day I got an email saying my order was canceled. 6th day I received my order-already gone out of town. 2) website and emails do not effectively send you to unsubscribe option or return info. 3) 5 different customer service against have been responding to me, nobody knows whats actually going on. 4) basically told there’s nothing they can do foe their “accident” but I can go through the hassle of returning if I’d like. Middle finger to boohooMAN literally worst experience.
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Posted 4 years ago
On March 26th I ordered 2 pairs of the new shorts from boohooman. The delivery, that I had to pay for, said it would be here in 5 business days. It is now April 13th and neither pair of shorts has arrived. When i tracked my package April 4th it was in Saddlebrook NJ, where it still remains 9 days later. I reached out to the company via email because there is no phone to reach out to and they told me the exact same information i could already look at on the FedEx link. Clearly it was a mistake purchasing any product from this company and it might as well be my last time ever visiting the website.
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Posted 4 years ago
Don’t order from this company worst customer service and shipment. No update on shipments waited 2 week. They take forever to give you your money back. Scam company .
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Posted 4 years ago
My package supposedly shipped on March 21 and I still haven’t received it and it’s April 11. Poor service and I will never order again
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Posted 4 years ago
Ordered goods, March 18th. Ive been promised Delivery March 30th, April 5, April 6, and Today. Now they're continuously asking me to wait another few days. The goods should've been here by now. Do not order from Boohoo, the customer service is doodoo water bad. if i could rate 0 stars i would.
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Posted 4 years ago
boohooMAN is rated 1.7 based on 725 reviews