boohooMAN Reviews

Name: boohooMAN
Rating: 1.65

1.7 Rating 740 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

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Metrics

1.7

Based on 740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 9th August 2025

Anonymous

boohooMAN 1 star review on 21st November 2024

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boohooMAN 1 star review on 8th November 2024

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will never ever order from here ever again I'm so mad I did not listen to the reviews because every issue I had with them was just about every negative review I saw about this place. They was having a really good sales so I ordered almost $200 worth of stuff for my boyfriend. He. wears a size 2x mainly and in certain stuff he has to get a 3X but mainly a 2X. I also heard that they run small . why did I order $200 worth of stuff all 3x and 4x and all of it was too small except for 1 jacket. The 4xl looked like an xl. Not long after that I process a return and they gave me the return shipping label on nov 12th in my email. That next morning I went to the post office and sent it off. then November 30th rolls around I get an email saying that they received my items and they would issue a refund and on the email it said it will take up to 7 days before a refund is issued back to my card. Well it's been two weeks and I tried contacting customer service which really upsets me that they don't have a phone number that you can call and talk to somebody. When I finally got ahold of somebody they told me it would take 21 days to fully process my refund. It didn't take them 1 hour to take the money for the purchase. Overall I just did not feel comfortable ordering from this website I don't like the fact that you have nobody to contact if something was to happen and in my opinion for me to be spending that much money I expect a little more clarity on how the refund process goes.”

Helpful Report

Posted 6 years ago

“So i order a lot of things in oktober.. from al those things there was 3 outfits that was good.. i send the the other stuff back to them.. i had a track and trace code that sad my things arrived on 29 of oktober.. till yesterday i waited and waited. I tryed to email them. Nothing helped!! Till yesterday i decided to send them a DM on instagram... there was a guy who helped me het my order it took 4 hours for him to find out where my order was. I send him al my information that i had... on 3:30 pm and 9 pm i recieved my money back on my paypall acount!!! Great service and the man did his focking best.. thanks Boohooman”

Helpful Report

Posted 6 years ago

“Had a terrible customer service experience. I bought some clothes on sale and while paying the discounted price was displayed but I was charged the full amount. When I contacted them they just shrug their shoulders and told me to return it. Upsetting and a waste of time, don't bother...”

Helpful Report

Posted 6 years ago

“Horrible really looks nothing like pictures online. Wish I listened to everyone else, would never buy again.”

Helpful Report

Posted 6 years ago

“This company is the biggest joke there is. I placed an order with them verifying my address what I had placed the order my address was incorrect in my items were already shipped as I was trying to return my items they said they would not be able to send it back to me unless I paid the cost of shipping. They also would not refund me the shipping cost even though they screwed up my order They also would not refund me the shipping cost even though they screwed up my shipment address. Customer service is the worst customer service I have ever dealt with and highly recommend anybody who is going to buy anything from them to look at the reviews before purchasing because they have no idea what they are doing and you will get screwed out of your money. No manager will ever message you you speak to low-level employees who also have no idea what they are doing or how to help. Good luck trying to get your order because you won’t.”

Helpful Report

Posted 6 years ago

“There’s no direct customer service and the sizing of the clothing is all off! Great pricing though however, there is grave concern when it comes to customers talking to someone about an issue!”

Helpful Report

Posted 6 years ago

“was very skeptical at first with the reviews left but i placed an order anyway and was very pleased. ordered a long mens coat it arrived fast the quality felt great , i was honestly very shocked and suprised with the bad reviews because my experience was nothing of the sort . People find any reason to complain and leave bad reviews. pay attention to detail when ordering your items . thanks boohooman !! will definitely order from here again”

Helpful Report

Posted 6 years ago

“Very shocking experience. The clothes are poorly made and there seems to be an issue with their sizing. As it suggests with the reviews below, xxxxl is equivalent to xxl. One product I had that was xxxxl turned out to be considerably larger than usual, the rest smaller. Save yourself the time and stick with ASOS, I know I will be returning to them.”

Helpful Report

Posted 6 years ago

“I just wanted to say that this company delivered 100% satisfaction to my doorstep. Everything was true to size, unfortunately I gained weight lol. But my first order was about $117 and change and I couldn't be happier. I definitely will be ordering again.”

Helpful Report

Posted 6 years ago

“Order one size, they sent another then didn't refund the delivery charge so it cost me money when their company made the mistake. Avoiding from now on. XXL looks like M right? Wrong.”

Helpful Report

Posted 6 years ago

“Poor service, in goods, customer services and 21 days to complete a refund? This is a beyond any joke.”

Helpful Report

Posted 6 years ago

“Categories My ReviewsMy Settings HelpLOG OUT Alex BoykinUS For companies Your review counts! You reviewed boohooMAN Alex Boykin 1 review Updated just now This company is a JOKE!!!! This company is a joke. Clothing is poor quaility miss stitching. One sleeve longer than the other same with the pants. Material is flimsy cheap poor quailty. I Can only image after washing. Although they use models from a leading online store. It's not the same. I made two large purchases. I couldn't believe my eyes. After trying on the merchandise. I couldn't stop laughing. I first thought someone pulled a prank on me. But it wasn't this is what they offer. I returned both orders immediately. PLEASE DO NOT WASTE YOUR TIME NOR MONEY YOU WILL BE SOOOOO DISAPPOINTED”

Helpful Report

Posted 6 years ago

“avoid this website the clothes and service are dismal worst on market they need to pay you to wear their clothes.”

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Posted 6 years ago

“Purchased 3 shirts off the site but never received the item. Filed a dispute with my bank!”

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Posted 6 years ago

“Delivery was quick, quality is actually decent for the price. Overall, I'm good. I'd recommend BoohooMan if you're trying to get fresh for less lol.”

Helpful Report

Posted 6 years ago

“Couldn’t organise a ********* Just want your money, your yearly membership and then can’t keep to any promises. Going back to ASOS... what was I thinking!”

Helpful Report

Posted 6 years ago

“Couldn’t organise a ********* Just want your money, your yearly membership and then can’t keep to any promises. Going back to ASOS... what was I thinking!”

Helpful Report

Posted 6 years ago

“Couldn’t organise a ********* Just want your money, your yearly membership and then can’t keep to any promises. Going back to ASOS... what was I thinking!”

Helpful Report

Posted 6 years ago

“Sizes are totally random. XXL Pants is too big, XXXXL shorts are too small. Like said before all being returned what a waste of time. Avoid if you value your time.”

Helpful Report

Posted 6 years ago

“Xxxxl is more like xxl. Be warned. Ridiculous and a total waste of time ordering from these if your of the larger frame.”

Helpful Report

Posted 6 years ago

boohooMAN is rated 1.7 based on 740 reviews