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boohooMAN Reviews

1.7 Rating 736 Reviews
14 %
of reviewers recommend boohooMAN
1.7
Based on 736 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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boohooMAN 1 star review on 9th August 2025
Anonymous
boohooMAN 1 star review on 9th August 2025
Anonymous
boohooMAN 1 star review on 21st November 2024
Anonymous
boohooMAN 1 star review on 8th November 2024
Anonymous
boohooMAN 1 star review on 8th November 2024
Anonymous
boohooMAN 1 star review on 8th November 2024
Anonymous
boohooMAN 1 star review on 8th November 2024
Anonymous
110
Anonymous
Anonymous  // 01/01/2019
Xxxxl is more like xxl. Be warned. Ridiculous and a total waste of time ordering from these if your of the larger frame.
Helpful Report
Posted 6 years ago
Prices were decent with coupon code I had. While tracking delivery (I chose standard 5-8 business days) my pack has been in the same city for 9 dats and customer service is no help. Wouldn’t recommend
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Posted 6 years ago
absolutely horrible company. Customer service is responsive but their main job is to push the blame to the customers. Never ever try your luck with this company. I've had much better experience dealing with other online merchants such as ASOS.
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Posted 6 years ago
I like the look and fit of the clothes, but they are unfortunately just made of poor quality materials. Within a day of receiving new jeans from Boohooman, the inside of the right pocket completely tore open without any pressure applied. This was simply from carrying my phone. Now, the left one has torn as well and everything falls through pockets and into the pant leg itself. I like the fit and color of the pants but wish they did not rip a day after I got them.
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Posted 6 years ago
Absolutely terrible service. DO NOT BUY FROM BOOHOO MAN!! Ordered a wallet and was sent the wrong one so then contacted customer services who told me I needed to return it and then reorder another one. When i reordered another one i thought i would reorder a different wallet to make sure that they don't send me the wrong one again but guess what, they sent me the wrong one AGAIN! Spoke to customer service a second time who told me to return the second one and then once I have shown them the returns receipt they would send me the correct one. I did as they said but then the wallet was out of stock!!! How can an online store mess someone around so badly and then not even offer compensation. Absolute waste of time and now I have to wait 21 days for my refunds when its their own fault, don't buy from Boohoo Man! 😤😡
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Posted 6 years ago
Utterly ridiculous compamy. They don't even deserve a half star. We are the customers who paid for the order not the delivery companies but still when you call boohooMan customer service to chase the delivery Which supposed to come the day you requested they can't even bother to help and keep telling you different lies till it takes days for the delivery to come . Don't trust them.
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Posted 6 years ago
Terrible service. Had a big order and my order was supposed to come on Saturday as I paid next day shipping they split my order into 2 only received 1 and the second was supposed to come today . Nothing arrived . The team keeps saying it’s on it way when it fact it’s not . Fucking scammers do not buy
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Posted 7 years ago
Placed the first order, paid Extra for a specific day for the order to arrive, it arrived a day late, the second order placed, same again, paid for a Friday delivery, never arrived, so I contacted boohooman customer services and they stated that the delivery address was wrong on the order, and the order was being returned to them. Emailed them again to say the address was correct and asked for the order to be resent ASAP, there reply was the address was wrong on the order and as soon as they have the order back with them, then I would have a refund and should place the order again. Also the state that the refund can take up to 14 days,that’s if there courier company can find there address to return the goods to them, since they couldn’t find my address, 5 buildings on a dead end street and my address is the first building, so they passed it twice, laughable.!!!!
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Posted 7 years ago
boohooMAN is rated 1.7 based on 736 reviews