boohooMAN Reviews

Name: boohooMAN
Rating: 1.65

1.7 Rating 726 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

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Metrics

1.7

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 9th August 2025

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boohooMAN 1 star review on 21st November 2024

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boohooMAN 1 star review on 8th November 2024

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110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is the biggest joke there is. I placed an order with them verifying my address what I had placed the order my address was incorrect in my items were already shipped as I was trying to return my items they said they would not be able to send it back to me unless I paid the cost of shipping. They also would not refund me the shipping cost even though they screwed up my order They also would not refund me the shipping cost even though they screwed up my shipment address. Customer service is the worst customer service I have ever dealt with and highly recommend anybody who is going to buy anything from them to look at the reviews before purchasing because they have no idea what they are doing and you will get screwed out of your money. No manager will ever message you you speak to low-level employees who also have no idea what they are doing or how to help. Good luck trying to get your order because you won’t.”

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Posted 5 years ago

“There’s no direct customer service and the sizing of the clothing is all off! Great pricing though however, there is grave concern when it comes to customers talking to someone about an issue!”

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Posted 5 years ago

“Very shocking experience. The clothes are poorly made and there seems to be an issue with their sizing. As it suggests with the reviews below, xxxxl is equivalent to xxl. One product I had that was xxxxl turned out to be considerably larger than usual, the rest smaller. Save yourself the time and stick with ASOS, I know I will be returning to them.”

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Posted 5 years ago

“Order one size, they sent another then didn't refund the delivery charge so it cost me money when their company made the mistake. Avoiding from now on. XXL looks like M right? Wrong.”

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Posted 5 years ago

“Poor service, in goods, customer services and 21 days to complete a refund? This is a beyond any joke.”

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Posted 5 years ago

“Categories My ReviewsMy Settings HelpLOG OUT Alex BoykinUS For companies Your review counts! You reviewed boohooMAN Alex Boykin 1 review Updated just now This company is a JOKE!!!! This company is a joke. Clothing is poor quaility miss stitching. One sleeve longer than the other same with the pants. Material is flimsy cheap poor quailty. I Can only image after washing. Although they use models from a leading online store. It's not the same. I made two large purchases. I couldn't believe my eyes. After trying on the merchandise. I couldn't stop laughing. I first thought someone pulled a prank on me. But it wasn't this is what they offer. I returned both orders immediately. PLEASE DO NOT WASTE YOUR TIME NOR MONEY YOU WILL BE SOOOOO DISAPPOINTED”

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Posted 5 years ago

“avoid this website the clothes and service are dismal worst on market they need to pay you to wear their clothes.”

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Posted 6 years ago

“Purchased 3 shirts off the site but never received the item. Filed a dispute with my bank!”

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Posted 6 years ago

“Couldn’t organise a ********* Just want your money, your yearly membership and then can’t keep to any promises. Going back to ASOS... what was I thinking!”

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Posted 6 years ago

“Couldn’t organise a ********* Just want your money, your yearly membership and then can’t keep to any promises. Going back to ASOS... what was I thinking!”

Helpful Report

Posted 6 years ago

“Couldn’t organise a ********* Just want your money, your yearly membership and then can’t keep to any promises. Going back to ASOS... what was I thinking!”

Helpful Report

Posted 6 years ago

“Sizes are totally random. XXL Pants is too big, XXXXL shorts are too small. Like said before all being returned what a waste of time. Avoid if you value your time.”

Helpful Report

Posted 6 years ago

“Xxxxl is more like xxl. Be warned. Ridiculous and a total waste of time ordering from these if your of the larger frame.”

Helpful Report

Posted 6 years ago

“Prices were decent with coupon code I had. While tracking delivery (I chose standard 5-8 business days) my pack has been in the same city for 9 dats and customer service is no help. Wouldn’t recommend”

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Posted 6 years ago

“absolutely horrible company. Customer service is responsive but their main job is to push the blame to the customers. Never ever try your luck with this company. I've had much better experience dealing with other online merchants such as ASOS.”

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Posted 6 years ago

“I like the look and fit of the clothes, but they are unfortunately just made of poor quality materials. Within a day of receiving new jeans from Boohooman, the inside of the right pocket completely tore open without any pressure applied. This was simply from carrying my phone. Now, the left one has torn as well and everything falls through pockets and into the pant leg itself. I like the fit and color of the pants but wish they did not rip a day after I got them.”

Helpful Report

Posted 6 years ago

“Absolutely terrible service. DO NOT BUY FROM BOOHOO MAN!! Ordered a wallet and was sent the wrong one so then contacted customer services who told me I needed to return it and then reorder another one. When i reordered another one i thought i would reorder a different wallet to make sure that they don't send me the wrong one again but guess what, they sent me the wrong one AGAIN! Spoke to customer service a second time who told me to return the second one and then once I have shown them the returns receipt they would send me the correct one. I did as they said but then the wallet was out of stock!!! How can an online store mess someone around so badly and then not even offer compensation. Absolute waste of time and now I have to wait 21 days for my refunds when its their own fault, don't buy from Boohoo Man! 😤😡”

Helpful Report

Posted 6 years ago

“Utterly ridiculous compamy. They don't even deserve a half star. We are the customers who paid for the order not the delivery companies but still when you call boohooMan customer service to chase the delivery Which supposed to come the day you requested they can't even bother to help and keep telling you different lies till it takes days for the delivery to come . Don't trust them.”

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Posted 6 years ago

“Terrible service. Had a big order and my order was supposed to come on Saturday as I paid next day shipping they split my order into 2 only received 1 and the second was supposed to come today . Nothing arrived . The team keeps saying it’s on it way when it fact it’s not . Fucking scammers do not buy”

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Posted 7 years ago

“Placed the first order, paid Extra for a specific day for the order to arrive, it arrived a day late, the second order placed, same again, paid for a Friday delivery, never arrived, so I contacted boohooman customer services and they stated that the delivery address was wrong on the order, and the order was being returned to them. Emailed them again to say the address was correct and asked for the order to be resent ASAP, there reply was the address was wrong on the order and as soon as they have the order back with them, then I would have a refund and should place the order again. Also the state that the refund can take up to 14 days,that’s if there courier company can find there address to return the goods to them, since they couldn’t find my address, 5 buildings on a dead end street and my address is the first building, so they passed it twice, laughable.!!!!”

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Posted 7 years ago

boohooMAN is rated 1.7 based on 726 reviews