boohooMAN Reviews

1.7 Rating 652 Reviews
15 %
of reviewers recommend boohooMAN
1.7
Based on 652 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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boohooMAN 1 star review on 7th May 2024
Anonymous
boohooMAN 1 star review on 24th March 2024
Paul
boohooMAN 1 star review on 24th March 2024
Paul
boohooMAN 1 star review on 12th December 2023
Tim
boohooMAN 1 star review on 12th December 2023
Tim
boohooMAN 5 star review on 12th August 2023
Anonymous
boohooMAN 1 star review on 21st June 2023
DO NOT BUY FROM THEM
90
Anonymous
Anonymous  // 01/01/2019
I ordered a bracelet and it was a horrible experience. The bracelet easily broke while trying to put it on. Since the bracelet is super cheap, it broke with no effort.
boohooMAN 1 star review on 1st October 2022
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Posted 1 year ago
Ordered clothes and got them in wrong sizes and I got a missing item too
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Posted 1 year ago
They forgot an item in my package, asked me for proof (how can I prove that I'm missing an item?). Did not offer any refund or replacement.
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Posted 1 year ago
Trash customer service and the sizes of their clothes is horribly off. Do not recommend at all.
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Posted 1 year ago
If you want to buy stylish clothes that DON'T FIT this is for you. These clothes are irregular and don't fit the true big man. If they got their sizing right there would be no issue,But in no way shape or form should I be buying all these clothes to arrive and not be able to wear them. Truly a waste of money!I gave them 2 chances even went up on each size due to their not being many big man clothing sites yet to be disappointed again.
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Posted 1 year ago
Been waiting for a long time for ya to come out with some pus size men jeans when the next time ya dropping & we need some more fire hoodies
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Posted 1 year ago
Order never arrived and I was then told it was returned - by who I don’t know. Customer service is only through text and email. I will say that they did respond by text and did credit our account.
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Posted 1 year ago
They scam me out of my money please don't order her I call my bank and filed a report on them
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Posted 1 year ago
Ok so I bought quite a few clothes in a large (btw I’m 6,2 ) so I decided to go a large in most of the clothes and found that the jumpers were a good fit but the pants were way to baggy maybe I should’ve stuck with a medium but yeah and also I bought a black shirt with the red writing not that much but yeah the stitching was like if it was inside out if you know but other than that everything else was great honestly!
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Posted 1 year ago
I have ordered from them multiples times with no issues. I recently ordered multiple outfits for my son and I only received 3 of my items. My package came ripped and taped up and two items missing I waited a week to see if maybe the other two we’re coming separately. They did not. I contacted customer service and they are refusing to help me cause there “automatic” scanner said it was in the package. I have picture prof that I didn’t not receive my items and they don’t care! They will not be getting my business any further!
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Posted 1 year ago
Items were low quality ..sizes were to short....sent wrong items and won't give money back been over a month now...looks great on models but receive it and it's like goodwill clothing looks out dated
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Posted 1 year ago
I wouldn't even give them one star. I DID NOT RECEIVE 3 tops and 2 pair of shorts. I contacted them, they weren't interested they said they had watched footage and it was packed their responses are very cold and not helpful at all. They haven't contacted me since my last email on 7th September as I asked to take this further I don't see why I should lose out when they have made the mistake. This is not good customer service and I wouldn't recommend anyone buying from boohoo man you won't get any help if items are missing they will just brush you off. Boohoo Man you should be ashamed you have stolen money from me and not sent me the items of cloths!
Helpful Report
Posted 1 year ago
Just horrible. Sent me the wrong sizes and pants twice and didn't even help to return the wrong items!!
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Posted 1 year ago
when i saw there was offers in the site i started ordering some cloths and after paying for them i then remembered to see the reviews which where mostly negative. then i thought i will have come complications with the delivery or there will be low quality cloths delivered but when i got the shipment delivered on time the cloths where on par with branded cloths and saw no damage. so I have ordered another set of cloths on their site lets see if the problems that are mentioned in other reviews occur. I like there cloths collection and prices.
Helpful Report
Posted 1 year ago
Orders placed and paid through online portal failed, twice. Contacted their customer support, who returned my replies from a different person each time. Ended up interacting with 9 different people, each with a different reply as well and no coordination between them. Having to re-explain the issue each time. It's been a week and I'm still no closer to getting my money back or the order.
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Posted 1 year ago
Store refuses to request a pickup for shipment delivered late and no longer able to be received by me. Ups instructions are very clear that the seller is to request shipping to pick up so that item can be returned to sender and charges refunded to me. Store refused so I have been fighting for weeks for a refund to issued to me. They even went as far as to tell me ups doesn’t pick up packages…. Seriously?
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Posted 1 year ago
This online store provided exceptional service to me. They delivered my package on great time. When submitting my order I was told my package would arrive within 7 business days, my package ended up arriving in 5 business days! The products that I ordered looked better in person. I ordered three graphic tees and a jean jacket from the store and the material for the products are not bad; they do not feel like cheap material at all.
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Posted 1 year ago
It has been almost three weeks and I still haven’t got my order. I payed for fast delivery and it woul my delivered to me within 1-3 business days
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Posted 1 year ago
The sizing is a big issue delivery came on time 2 star for that but the product size is wrong texture is awful
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Posted 1 year ago
Super customer unfriendly and borderlinescammy shop. I really advise everyone to NOT shop here no matter the styles or prices. Also do not wonder if you have read this review at another site, I am spreading my experience as a customer as wide as I can. After I cancelled my order the same day I placed it and the order was not processed AT ALL I got an answer by an employee that he can not do anything and I have to send the items back after I received it. 27 minutes later I get the confirmation email that my order has shipped out but apparently nobody in this company can stop an order which I did not want anymore ! This company made 226 millions last year and is acting like they are three people in awarehouse selling seldmade diy merch. Unbelievable.
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Posted 1 year ago
boohooMAN is rated 1.7 based on 652 reviews