boohooMAN Reviews

Name: boohooMAN
Rating: 1.65

1.7 Rating 724 Reviews

14 %

of reviewers recommend boohooMAN

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Metrics

1.7

Based on 724 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DON'T PAY FOR NEXT DAY DELIVERY!!!!!!! I PAID THE YEARLY NEXT DAY DELIVERY CHARGE AND IT'S BEEN DELAYED SEVERAL TIMES, THIS IS BOTH VIA Evri and Royal Mail.”

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Posted 2 years ago

“Boohoo is een oplichters bedrijf. Heb op 28-1-2023 een bestelling geplaatst en betaald tot heden nog geen bestelling ontvangen of geld teruggekregen. Meerdere malen gemaild en alleen maar valse beloftes gekregen. NOOIT MEER. STELLETJE OPLICHTERS. HEB HARD Gewerkt VOOR MIJN GELD.”

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Posted 2 years ago

“The colours are way off, thin material”

Helpful Report

Posted 2 years ago

“Immediately after I ordered I was given a tracking number through “Royal Mail” then an hour later royal mail was sorry to let me know my package was delayed. It took 6 weeks to arrive, they would not cancel the order and am still waiting on a refund. The worst.”

Helpful Report

Posted 2 years ago

“I placed an order in December 2022. To date, I have not received it! I sent emails since there is no way of contacting them! They promised to return my funds. However it has not been done! This is the second time that this has happened with BooHoo!”

Helpful Report

Posted 2 years ago

“I placed an order on January 9, 2023, the money was debited but the order did not register. When I went back to track my order I discovered the order was not logged. Checked my account, $216.24 was deducted. Reached out to Boohooman via Customer Service several times and have been given the run around every since. It is now February and still no refund; which was promised to be delivered to my account on January 31, 2023. I have provided all information requested and now, no communications from Boohooman. Reached out last on February 9, 2023, I do not appreciate being robbed, in good faith, I placed an order that unfortunately did not register on their website. In good faith I paid for items with the true belief Boohooman would honor their end of the deal. Unfortunately, good faith only stand on one side; the consumer. I want my money back!!! I will NEVER ORDER OR REFER ANYONE TO THIS DISHONORABLE COMPANY. Deepest Regret, Antonio Ayers”

Helpful Report

Posted 2 years ago

“I normally don’t have any problems with Boohooman. This particular time I needed to change my shipping address, so I reached out to a representative and she stated that they couldn’t update my address or cancel the order when I literally has just placed the order before I caught the mistake. That’s real bogus and I will never order from them again!”

Helpful Report

Posted 2 years ago

“Terrible shipping, no updates, you have to contact them and they give you the same run around every time, no real update on when your items will arrive. A month later, still no product, and they say I need to wait another 2 weeks. Save yourself time, money, and stress, buy somewhere else.”

Helpful Report

Posted 2 years ago

“They are the only retailer I know of 25+ I dealt with over the holidays that have a ridiculously narrow return policy. Their customer service was slow. The items purchased were WAY too big for the stated size.”

Helpful Report

Posted 2 years ago

“Buyer beware. Ordered something on January 1, they claimed it was shipped on January 7, still no product. They refused to refund money or reshipping item. Had to file a claim. Stay away stay away stay away.”

Helpful Report

Posted 2 years ago

“Ordered 2 tshirts to see how they were before making a larger order. Advertising states that the material is 100% cotton, only 1 was cotton, the other was 52% polyester and only 48% cotton.. What a hassle to try exchange or return. Just be mindful you may not receive the item you expected or ordered..”

boohooMAN 2 star review on 17th January 2023

Helpful Report

Posted 2 years ago

“Placed an order that never arrived. Tracking was stagnant at ‘label created’. BHM had the Shipping refunded. Order never dispatched and they claim it was sent back to them. Asked me to reorder and they will refund. Items are out of stock, so places another order but my refund was never received. No offer from the customer service team. Had to message them three times before one of them finally processed the refund. Avoid this joke of a company. As cheap as it is, it is not worth the energy spent just trying to get basic customer service.”

Helpful Report

Posted 2 years ago

“It's been almost 2 months since I paid for my fast shipping order No refund no goods!!! Pointless talking to customer service all they do is extend due date (they don't it 5 times already) DON'T BUT ITS MY RECOMMENDATION”

Helpful Report

Posted 2 years ago

“I don’t buy clothes from anywhere else. The prices are unbeatable and the clothes are quality. I’ve ordered probably around 50 items of clothing and I’d say 3 of them were low quality—quality that matched the price. I mean, $8 shirts? Delivery has never taken longer than 10 days, sometimes even 5.”

Helpful Report

Posted 2 years ago

“Received an order that I need to return. Have emailed the company through their website twice without response. No return label or receipt in the bag when the order arrived to provide return instructions and order number. Fed up with trying to contact them. No phone number to talk to customer service. BAD SERVICE”

Helpful Report

Posted 2 years ago

“I ordered quite a few pieces of clothing, not reading any reviews prior. The quality is poor, sizing varies a lot (out of 5 shorts, all the same size, 2 are too big, 3 too small), some items arrived damaged and returning them seems impossible. The return page has frozen through several attempts to refresh, no contact number or email. And having to return from Australia to the UK would barely make it worth it. Wish I never ordered anything from this business.”

Helpful Report

Posted 2 years ago

“I suggest no one shop or order anything from Boohooman! They absolutely doesn’t care about getting orders to customers. I placed an order and in a few days I could no longer track it. There’s not even a number to call.”

Helpful Report

Posted 2 years ago

“i ordered months ago and the clothes are still not here the customer service lied and said it would be here january 2nd its january 6th ):”

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Posted 2 years ago

“The shirt I ordered never arrived. I have been in touch and they will give me the money back for the shirt minus the shipping cost of💲 14.99. An absolute rip off. Never use them 🤬”

Helpful Report

Posted 2 years ago

“J'ai commandé le 23/12/22 pour une livraison en 5 jours ouvrables (qui coute 5,99€) donc je devais recevoir mon colis avant le 31/12/22. Déjà mon colis arrive le 03/01/23 et je contacte le support à plusieurs reprises entre temps, ils me disent : "votre livraison était prévue pour le 04/01 donc nous sommes dans les temps. Nous sommes humains et ne travaillons pas les jours de fêtes". Je vous laisse calculer pour voir que du 23/12 au 03/01 c'est BIEN plus que 5 jours ouvrés. Par dessus tout ça, je ne vous cache pas que, sans mauvaise foi aucune, la qualité n'est vraiment pas au rdv. J'ai commandé chez eux 4 fois : la 2e fois ils se sont trompés de T-Shirt et celui que j'avais commandé a augmenté de prix entre temps, la 4e fois c'est cette fois ci où j'ai fini par tout renvoyé. Ne vous fiez pas aux jolies photos sur le site, Boohoo je vous déconseille à 100%, SURTOUT si vous allez avoir un problème avec leur service client.”

boohooMAN 1 star review on 5th January 2023

Helpful Report

Posted 2 years ago

boohooMAN is rated 1.7 based on 724 reviews