Bookaway Reviews

Name: Bookaway
Address: Hata'as 6, Hata'as 6, Tel Aviv-Yafo
Rating: 4.13

4.1 Rating 336 Reviews

79 %

of reviewers recommend Bookaway

Company Reviews

Metrics

4.1

Based on 336 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 62%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Bookaway 1 star review on 17th March 2023

Sadi

Marcio

Bookaway 5 star review on 29th April 2022

Gregory

Bookaway 5 star review on 30th January 2022

Jevgenijs

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bookaway's level of service is very poor. Firstly, don't ever try to book a ticket less than 24 hours in advance, as Bookaway will take your money but might not send you the confirmation in time so you will be left without a ticket. If you try to call their support line, no one will answer, but you will be told you are #1 in the queue for all eternity. Finally, they will ask you for a review after you use a service, but if it is negative they will not post it publicly. Very dishonest company.”

Helpful Report

Posted 5 years ago

“Service très médiocre, aucun moyen de les avoir par téléphone pour poser une question. Il y a avait un service de pick-up à l'hôtel mais comme impossible de les avoir au téléphone, impossible donc de demander. Résultat un tuktuk jusqu'à l'agence...”

Helpful Report

Posted 5 years ago

Bookaway is rated 4.1 based on 336 reviews