BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BookPal provides a great discount on bulk orders, and their representatives are both knowledgeable and easy to work with!”

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Posted 7 years ago

Hi Anna! Thank you for your review. We appreciate your kind comments and can't wait to work with you again soon!

Posted 7 years ago

“Excellent service! Love to work with BookPal !”

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Posted 7 years ago

Thanks so much for the review! We love working with you too.

Posted 7 years ago

“As soon as they recieved my order, they placed it. It came immediately, there was an issue with paperwork that got cleared up within an hour. Great service!”

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Posted 7 years ago

Vicki, we're so happy to hear you had an excellent experience with us. Thank you for your thoughtful review!

Posted 7 years ago

“Purchasing the two books was as easy as can be! The price was reasonable and lower than several other locations. Thank you!”

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Posted 7 years ago

Thanks for the feedback, Deb! Have a wonderful rest of your week.

Posted 7 years ago

“Very happy!!!!!!”

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Posted 7 years ago

Yay!!! Thanks for the review, Zachary!

Posted 7 years ago

“Book-pal has great prices and selection. I was also impressed with the fantastic customer service over the phone when I was having trouble with the website. Thank you!”

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Posted 7 years ago

Thank you for your detailed review, Melanie. Happy to hear that our customer service representatives were able to help you when you faced trouble with our new website; we appreciate your patience! We always love working with you and can't wait to do it again soon. Have a great rest of your week!

Posted 7 years ago

“Perfect Price and quick delivery”

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Posted 7 years ago

Thank you for the feedback, Thomas!

Posted 7 years ago

“The people who helped me were all very personable and kind. The books arrived on time as promised. They were new books in perfect condition - well packed. Everything went very smoothly.”

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Posted 7 years ago

Hi Nancy! Happy to hear you had such an excellent experience with us. Thank you for the thoughtful feedback. We hope to work with you again in the future :)

Posted 7 years ago

“Josina and BookPal helped to make our corporate event a success! It was fantastic to be able to order multiple titles from the same place and be kept up to date on tracking. Super helpful, patient, and professional.”

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Posted 7 years ago

Josina thoroughly enjoyed working with you, Andrea!! So glad to hear your corporate event was a success :D Thank you for your detailed feedback. We really appreciate your notes. Looking forward to working with you again in the future!

Posted 7 years ago

“I love using BookPal. Easy to use, courteous staff, and great prices. Thanks!”

BookPal 5 star review on 6th August 2017

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Posted 7 years ago

Thanks so much for the review and photo, Diane!! We love working with you and can't wait to do it again soon :)

Posted 7 years ago

“You kept in constant touch. The order was well packaged and arrived timely. It is to help one of our local third grade teachers, so is an important project of our historical society. Thank you for all your help!”

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Posted 7 years ago

Thank you so much for the thoughtful review, Helen! We really appreciate your comments. It was a pleasure working on the project with you and we look forward to doing it again :) Have a great week.

Posted 7 years ago

“Good service.”

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Posted 7 years ago

Thank you, Melissa!

Posted 7 years ago

“BookPal responds quickly, follows through responsibly, and finds the best prices possible. They never let me down.”

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Posted 7 years ago

Thanks so much for the feedback, Mary! Your review means a lot to us. We hope you have a fantastic week!

Posted 7 years ago

“easy to use, quick & accurate service”

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Posted 7 years ago

Thanks for the feedback, Kelly!

Posted 7 years ago

“BookPal made contact to see if we were happy with our order and the books arrived very quickly.”

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Posted 7 years ago

Thank you for this thoughtful review, Karen! We're happy to hear you had a great experience with us.

Posted 7 years ago

“The quality of the product (journals) we ordered was excellent. The representative provided all details by phone and via email, with images of the final product. Also informed us of additional features we can include. The shipment was quick and the packaging was secure.”

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Posted 7 years ago

Hi Ana! Thank you so much for your thoughtful and thorough review. We appreciate the detailed feedback and are happy to hear that you had an excellent experience working with us. Can't wait to do it all again with you in the future! :) Have a great week.

Posted 7 years ago

“Because my order was falling around the 4th of July holiday they called to make sure that the shipment would get to us when we needed it. Very impressed.”

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Posted 7 years ago

Happy we could impress you! Thank you for your thoughtful review. We hope you have a fantastic week, Cindy :)

Posted 7 years ago

We aim to impress amazing clients like you, Cindy! Thank you for the thoughtful feedback. Have a great rest of your week :)

Posted 7 years ago

“I ordered 40 copies of a book form my church Sunday school and they arrived quickly and in great shape. I was a bit apprehensive but my fears were quickly assuaged. I will certainly order again!”

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Posted 7 years ago

We're so glad you had an excellent experience with us, Kevin! It was a pleasure working with you and we can't wait to do it again in the future. Have a wonderful week :)

Posted 7 years ago

Thanks so much for the feedback, Kevin! We're excited to continue working with you and your church Sunday school :) Have a great week!!

Posted 7 years ago

“Bookpal has been a godsend! They have saved us over a thousand dollars in the last year, and they have always delivered our books on time and in perfect condition.”

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Posted 7 years ago

You've been an amazing client to work with, Ryan!! Thank you so much for the thoughtful review. Have a wonderful rest of your week :)

Posted 7 years ago

“Went above And beyond. Paid attention to detail. Very professional. Would buy from again in a heartbeat!”

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Posted 7 years ago

Thank you for the thoughtful feedback, Jayce! We're looking forward to working with you again soon. Have a great weekend.

Posted 7 years ago

BookPal is rated 4.8 based on 934 reviews