Login
Start Free Trial Are you a business?? Click Here

BookPal Reviews

4.8 Rating 934 Reviews
96 %
of reviewers recommend BookPal
4.8
Based on 934 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read BookPal Reviews
Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

Write Your review

BookPal 5 star review on 19th July 2021
Deborah
BookPal 5 star review on 6th October 2020
Jessica Hearsey
BookPal 2 star review on 23rd July 2020
New User
BookPal 5 star review on 13th May 2020
Steve Murphy
BookPal 5 star review on 19th March 2020
Anonymous
BookPal 5 star review on 14th February 2020
Stephanie Florie
BookPal 5 star review on 14th February 2020
Carole M Craska
13
Anonymous
Anonymous  // 01/01/2019
BookPal provides a great discount on bulk orders, and their representatives are both knowledgeable and easy to work with!
Helpful Report
Posted 7 years ago
Hi Anna! Thank you for your review. We appreciate your kind comments and can't wait to work with you again soon!
Posted 7 years ago
Excellent service! Love to work with BookPal !
Helpful Report
Posted 7 years ago
Thanks so much for the review! We love working with you too.
Posted 7 years ago
As soon as they recieved my order, they placed it. It came immediately, there was an issue with paperwork that got cleared up within an hour. Great service!
Helpful Report
Posted 7 years ago
Vicki, we're so happy to hear you had an excellent experience with us. Thank you for your thoughtful review!
Posted 7 years ago
Purchasing the two books was as easy as can be! The price was reasonable and lower than several other locations. Thank you!
Helpful Report
Posted 7 years ago
Thanks for the feedback, Deb! Have a wonderful rest of your week.
Posted 7 years ago
Very happy!!!!!!
Helpful Report
Posted 7 years ago
Yay!!! Thanks for the review, Zachary!
Posted 7 years ago
Book-pal has great prices and selection. I was also impressed with the fantastic customer service over the phone when I was having trouble with the website. Thank you!
Helpful Report
Posted 7 years ago
Thank you for your detailed review, Melanie. Happy to hear that our customer service representatives were able to help you when you faced trouble with our new website; we appreciate your patience! We always love working with you and can't wait to do it again soon. Have a great rest of your week!
Posted 7 years ago
Perfect Price and quick delivery
Helpful Report
Posted 7 years ago
Thank you for the feedback, Thomas!
Posted 7 years ago
The people who helped me were all very personable and kind. The books arrived on time as promised. They were new books in perfect condition - well packed. Everything went very smoothly.
Helpful Report
Posted 7 years ago
Hi Nancy! Happy to hear you had such an excellent experience with us. Thank you for the thoughtful feedback. We hope to work with you again in the future :)
Posted 7 years ago
Josina and BookPal helped to make our corporate event a success! It was fantastic to be able to order multiple titles from the same place and be kept up to date on tracking. Super helpful, patient, and professional.
Helpful Report
Posted 7 years ago
Josina thoroughly enjoyed working with you, Andrea!! So glad to hear your corporate event was a success :D Thank you for your detailed feedback. We really appreciate your notes. Looking forward to working with you again in the future!
Posted 7 years ago
I love using BookPal. Easy to use, courteous staff, and great prices. Thanks!
BookPal 5 star review on 6th August 2017
Helpful Report
Posted 7 years ago
Thanks so much for the review and photo, Diane!! We love working with you and can't wait to do it again soon :)
Posted 7 years ago
You kept in constant touch. The order was well packaged and arrived timely. It is to help one of our local third grade teachers, so is an important project of our historical society. Thank you for all your help!
Helpful Report
Posted 7 years ago
Thank you so much for the thoughtful review, Helen! We really appreciate your comments. It was a pleasure working on the project with you and we look forward to doing it again :) Have a great week.
Posted 7 years ago
Good service.
Helpful Report
Posted 7 years ago
Thank you, Melissa!
Posted 7 years ago
BookPal responds quickly, follows through responsibly, and finds the best prices possible. They never let me down.
Helpful Report
Posted 7 years ago
Thanks so much for the feedback, Mary! Your review means a lot to us. We hope you have a fantastic week!
Posted 7 years ago
easy to use, quick & accurate service
Helpful Report
Posted 7 years ago
Thanks for the feedback, Kelly!
Posted 7 years ago
BookPal made contact to see if we were happy with our order and the books arrived very quickly.
Helpful Report
Posted 7 years ago
Thank you for this thoughtful review, Karen! We're happy to hear you had a great experience with us.
Posted 7 years ago
The quality of the product (journals) we ordered was excellent. The representative provided all details by phone and via email, with images of the final product. Also informed us of additional features we can include. The shipment was quick and the packaging was secure.
Helpful Report
Posted 7 years ago
Hi Ana! Thank you so much for your thoughtful and thorough review. We appreciate the detailed feedback and are happy to hear that you had an excellent experience working with us. Can't wait to do it all again with you in the future! :) Have a great week.
Posted 7 years ago
Because my order was falling around the 4th of July holiday they called to make sure that the shipment would get to us when we needed it. Very impressed.
Helpful Report
Posted 7 years ago
Happy we could impress you! Thank you for your thoughtful review. We hope you have a fantastic week, Cindy :)
Posted 7 years ago
We aim to impress amazing clients like you, Cindy! Thank you for the thoughtful feedback. Have a great rest of your week :)
Posted 7 years ago
I ordered 40 copies of a book form my church Sunday school and they arrived quickly and in great shape. I was a bit apprehensive but my fears were quickly assuaged. I will certainly order again!
Helpful Report
Posted 7 years ago
We're so glad you had an excellent experience with us, Kevin! It was a pleasure working with you and we can't wait to do it again in the future. Have a wonderful week :)
Posted 7 years ago
Thanks so much for the feedback, Kevin! We're excited to continue working with you and your church Sunday school :) Have a great week!!
Posted 7 years ago
Bookpal has been a godsend! They have saved us over a thousand dollars in the last year, and they have always delivered our books on time and in perfect condition.
Helpful Report
Posted 7 years ago
You've been an amazing client to work with, Ryan!! Thank you so much for the thoughtful review. Have a wonderful rest of your week :)
Posted 7 years ago
Went above And beyond. Paid attention to detail. Very professional. Would buy from again in a heartbeat!
Helpful Report
Posted 7 years ago
Thank you for the thoughtful feedback, Jayce! We're looking forward to working with you again soon. Have a great weekend.
Posted 7 years ago
BookPal is rated 4.8 based on 934 reviews