BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great delivery time!”

Helpful Report

Posted 7 years ago

Thanks for the feedback, Marlene!

Posted 7 years ago

“BookPal rep made me feel well taken care of my expediting an order and providing options to save money on my order.”

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Posted 7 years ago

We enjoyed working with you, Lisa! Thanks for the feedback. We hope you have a wonderful weekend (:

Posted 7 years ago

“Even though the book I purchased was on backorder, BookPal made the entire process completely user friendly. The ordering process went smoothly and customer service was very diligent in communicating status of the book. I would definitely order with them again.”

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Posted 7 years ago

Thank you for the thoughtful feedback, Kristina! We're glad you enjoyed working with us and we can't wait to do it all again soon. Have an amazing weekend.

Posted 7 years ago

“Ordered a classroom set for the coming Fall, and books came in great condition and quickly. One less thing to worry about. Thanks!”

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Posted 7 years ago

Hooray! Happy to hear you had an excellent experience with us, Claudia. Thank you for the feedback. Have a great weekend!

Posted 7 years ago

“The customer service is outstanding.”

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Posted 7 years ago

Thank you, Alyssa! We think you're just as outstanding (:

Posted 7 years ago

“Lynette was attentive to our shipping concern about not getting the books in time; the books arrived on schedule.”

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Posted 7 years ago

Lynette had a great time working with you, Jeremy! Thank you for your feedback. Have a fantastic week.

Posted 7 years ago

“Excellent customer service and our books arrived sooner than expected!”

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Posted 7 years ago

Thank you for the feedback, Sharon!

Posted 7 years ago

“Bookpal matched and beat the prices of competitors and my orders have shipped much faster than estimated. The sales reps are very nice and accommodating and easy to reach. They respond to emails promptly and in my opinion go above and beyond for customer satisfaction!”

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Posted 7 years ago

Thank you for your thoughtful review, Catherine. We appreciate your feedback on your experience with us and hope to work with you again in the future. Have an amazing week!

Posted 7 years ago

“Easy website to use and fast service.”

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Posted 7 years ago

Thanks for the feedback, Joanie!

Posted 7 years ago

“BookPal did great! I wasn't able to order more than a couple of copies of a book from Amazon when I needed in excess of 100. I found BookPal on the internet and they were able to significantly beat the Amazon price in addition to putting a rush order to get my books to me in the same amount of time it would have taken Amazon Prime. Very happy with my purchase and will use BookPal again - soon!”

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Posted 7 years ago

We're so glad we were able to help you with your large quantity purchase! Thank you for your thoughtful and thorough review. We really appreciate the feedback and look forward to working with you more in the future! Have a great week.

Posted 7 years ago

“I had the books about a week after I placed the order. I feel like I got a great value for the money and will definitely use BookPal in the future.”

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Posted 7 years ago

Thank you for your thoughtful feedback, Rose! We look forward to working with you again soon.

Posted 7 years ago

“Great service, delivered on time, in good condition, no problems.”

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Posted 7 years ago

Thank you for your feedback, Peter! Happy to hear you had an excellent experience with us.

Posted 7 years ago

“Customer service was great, prices were reasonable, books delivered as promised and on time.”

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Posted 7 years ago

Hi Bennett! Thank you for the thoughtful feedback, we appreciate it. Hope you have a wonderful week!

Posted 7 years ago

“Very fast shipping. I have already told others!!”

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Posted 7 years ago

Hooray! Thank you for spreading the word about us and for the feedback, Sherry. Have an amazing week!!

Posted 7 years ago

“The shipment came faster than we thought. The books were in perfect condition because the packaging was done right. Great organization to use.”

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Posted 8 years ago

Thank you very much, Michael! We appreciate your feedback and look forward to working with you again in the future. Have a fantastic week!

Posted 7 years ago

“Josina and the whole team were so helpful! Our order came on time and looked great! Exactly as promised. Will definitely be returning for a future project.”

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Posted 8 years ago

Thank you for the feedback, Kaci! We're so glad to hear you had an excellent experience with BookPal — can't wait to work with you again soon! Wishing you the best.

Posted 7 years ago

“Was very happy to find the book I needed at a great price. Shipped within a reasonable timeframe (not "2 day" but quicker than I expected!). Books arrived in good shape and as described. Very pleased!”

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Posted 8 years ago

So happy you had an excellent experience with us, Veronica! Thank you for the thoughtful feedback. We hope to work with you again in the future. Have a great week!!

Posted 7 years ago

“Customer service was fantastic”

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Posted 8 years ago

Thank you, Susan!

Posted 7 years ago

“Awesome books!”

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Posted 8 years ago

Awesome customer!

Posted 8 years ago

“Easy to order and arrived on time.”

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Posted 8 years ago

Happy to hear that! Thank you for the review.

Posted 8 years ago

BookPal is rated 4.8 based on 934 reviews