BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

Write Your review

Tell us how BookPal made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and everything arrived in excellent condition!”

Helpful Report

Posted 8 years ago

Happy to hear that, Kasey! Thank you and have a great week.

Posted 8 years ago

“Great customer service, quick delivery!”

Helpful Report

Posted 8 years ago

Thanks for the feedback, Becky!

Posted 8 years ago

“Quick and easy! I recommended your company to one of my administrators.”

Helpful Report

Posted 8 years ago

Thanks so much, Eileen! Happy to hear you had such an amazing experience and thank you for the recommendation. Have a great week!

Posted 8 years ago

“Had great communication and service with BookPal right from the start. I worked with Aaron and he was very polite and prompt with his communication and service to get our order to us! Great communication!”

Helpful Report

Posted 8 years ago

Thank you for your feedback, Beth! We value great communication and service as well, so we're happy to hear you experienced both with Aaron and the BookPal team. Have a great week!

Posted 8 years ago

“Happy with this order. Books came in a timely manner. Price was very reasonable. Your review process is very reasonable. Teacher who ordered this book is very happy . Thank you.”

Helpful Report

Posted 8 years ago

Hi Jane, thank you for your feedback! We're glad you had a good experience with us and look forward to helping you and your teachers more in the future.

Posted 8 years ago

“The customer service was phenomenal. Shipping was fast and the product was amazing. HIGHLY recommended!”

Helpful Report

Posted 8 years ago

Hi, Tierra! Thank you so much for the feedback. We're so happy to hear that you'd recommend us! Have a GREAT week (:

Posted 8 years ago

“BookPal did a great job of helping me place an expedite an order for me! When there were questions they contacted me to get things worked out in a very timely manner. This was a very good experience ordering from BookPal!”

Helpful Report

Posted 8 years ago

Thank you for the thoughtful feedback, Monica. We're glad you had an excellent experience working with us! Hope to work with you again soon. Have a great week!!

Posted 8 years ago

“Unbelievable customer service! Books arrived way before expected -”

BookPal 5 star review on 11th March 2017

Helpful Report

Posted 8 years ago

Thanks so much for the feedback, Tabecca! We're glad you had a great experience with us. Have a fantastic week.

Posted 8 years ago

“The customer service I received was exceptional and my very large order of books arrived on time and in great condition! I would refer this company to anyone who was looking to buy books in bulk!”

Helpful Report

Posted 8 years ago

Thanks so much for the feedback, Lindsay! We're glad you had a great experience with us and we can't wait to work with you again soon. Have a great weekend!

Posted 8 years ago

“It was great working with bookpal with our author event. They were fast, efficient, and very helpful. Thank you for everything that happen to make our event a success!”

Helpful Report

Posted 8 years ago

So glad to hear your author event was such a big success, Jason! Thank you for your thoughtful feedback. We're looking forward to working with you again in the future (:

Posted 8 years ago

“Best pricing I found and my customer service rep, Josina, has gone above and beyond the call of duty. They have earned my business!”

Helpful Report

Posted 8 years ago

Hi Julie! We're so glad you enjoyed your experience. Josina had a great time working with you and can't wait to do it again soon. Have a great week!

Posted 8 years ago

“Great prices and fast shipping.”

Helpful Report

Posted 8 years ago

Thanks for the feedback, Becky!

Posted 8 years ago

“Awesome experience start to finish. Ketara Gedahn was wonderful to work with, extremely helpful and patient. I would be happy to recommend to friends or colleagues who might benefit.”

Helpful Report

Posted 8 years ago

Hi April! We're so glad you had an awesome experience. Ketara loved working with you too and can't wait to do it again soon. Thank you for spreading the word about BookPal!

Posted 8 years ago

“I just wanted to thank BookPal for the phone help with ordering our school three new sets of novels. They came in a timely manner, and our PTO was able to help fund us due to your great prices. I will continue ordering novel sets through you guys!”

Helpful Report

Posted 8 years ago

Thanks so much for your feedback, Heather! We're so happy we could help bring three new novel sets to your school. Excited to work with you again in the future! Have a great weekend.

Posted 8 years ago

“I have ordered multiple texts over the course of 3 years and never been disappointed. Everyone is very responsive, quick to provide price quotes and follow up on any special requests I have. All shipments have come in a timely manner and they are willing to look into reprints if needed. Great prices for large quantity orders too!”

Helpful Report

Posted 8 years ago

We're so happy to hear that we're your go-to bulk bookseller, Leanne! It's been a pleasure working with you. Thank you for being such a wonderful client and thank you for the thoughtful feedback. Have a wonderful week!

Posted 8 years ago

“Great customer support, quick shipment, and best price for class book sets! Thank you!”

Helpful Report

Posted 8 years ago

Thank YOU, Angela! We're glad you had a great experience with us and look forward to working with you more in the future.

Posted 8 years ago

“BookPal was the only place I was able to find enough of the book we needed all in one order. They also delivered the books very quickly.”

Helpful Report

Posted 8 years ago

Thank you for the thoughtful feedback, Katie! We're happy to be your bulk book provider. Have a great week!

Posted 8 years ago

“Great Product”

Helpful Report

Posted 8 years ago

Thank you, Margaret! We're glad you enjoyed your journals.

Posted 8 years ago

“""”

Helpful Report

Posted 8 years ago

“BookPal was very quick to respond with a competitive price and we've been very pleased with their products!”

Helpful Report

Posted 8 years ago

We're so happy you enjoyed your experience with us, Tianna! Thank you for the feedback.

Posted 8 years ago

BookPal is rated 4.8 based on 934 reviews