Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

Write Your review

Tell us how Boomf made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boof did not work still nice box but did not pop out like it should have which was disappointing”

Helpful Report

Posted 4 years ago

Oh no Shaunna! I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ I understand how disappointing this must have been for you. 😔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Didn’t work for us, unfortunately the card didn’t pop. Not sure, it’s worth’s the cost!”

Helpful Report

Posted 4 years ago

Diyana, I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“1st experience, not very pleased at the moment. Hopefully it will be sorted 😟”

Helpful Report

Posted 4 years ago

Howard, I am so sorry your gift has got lost on its journey to you. 😔 Looking at your order I can see we dispatched it on time and it should have been delivered by 13 August at the latest. 🤔 I'm happy to see my colleague has resolved this for you 😅 Can you please have a look at your email, we have just dropped you a message getting this sorted. 👀💕

Posted 4 years ago

“Ordered my anniversary card on the 7th of aug. Not yet received”

Helpful Report

Posted 4 years ago

Stephen, I am so sorry your gift has got lost on its journey to you. 😔 Looking at your order I can see we dispatched it on time and it should have been delivered by 12 August at the latest. 🤔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“My confetti card has not arrived”

Helpful Report

Posted 4 years ago

Jack, I am so sorry your gift has got lost on its journey to you. 😔 Looking at your order I can see we dispatched it on time, and it should have been delivered by 14 August at the latest. 🤔 I would love to get this resolved right away 😀 Can you please have a look at your email, my colleague responded to your email yesterday. 👀💕

Posted 4 years ago

“I bought cannon for my son and it didn't work... He pulled the tab down and the confetti didnt fly out it fell out of the sides. Wasn't as happy with this as I was with the photo square one.”

Helpful Report

Posted 4 years ago

Charlene, I am so sorry your cannon gift didn't "Boomf" 🎉🤦‍♀️ I understand how disappointing this must have been for you. I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Did not impress, query with customer service resolved efficiently”

Helpful Report

Posted 4 years ago

Habib, I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been 🤦‍♀️ I'm pleased to see we have resolved this for you. 😅 Once again our most sincerest apologies 💕

Posted 4 years ago

“It didn’t go Boomf! So I was a little disappointed.”

Helpful Report

Posted 4 years ago

Oh no Kelly! I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ This is far from the experience we had intended for you 😔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“The boomf box didn’t pop up as I expected as the elastic was broken and didn’t pop up”

Helpful Report

Posted 4 years ago

Oh no Alfred, I am so sorry your gift didn't "Boomf" 🎉🤦‍♂️ This is far from the experience we had intended for you! 😔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“I was hoping the confetti would pop up everywhere like it does in the videos but that didn't happen :(”

Helpful Report

Posted 4 years ago

Shirin, I am so sorry your gift was faulty 🎉🤦‍♀️ I understand how disappointing this must have been for you. I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“For £10 the quality is disappointing. The packaging could have been more presentable like a card or something. It is very small, most of the confetti are folded, they look like half moon instead a heart or circle”

Helpful Report

Posted 4 years ago

I'm so sorry to hear that you were disappointed with the quality of your order. 😔 I understand how disappointing this must have been for you. 🤦‍♀️ If you're able to, it would be helpful to see a couple of images of the bad quality card that you are describing. Could you please email them to us at hello@boomf.com We can then forward those onto our production team who control our quality standards. 💕

Posted 4 years ago

“Arrived late (which was probably the fault of the postal service) which meant that it came two days after my fiance's birthday. Also, he's a bit cautious so tore it slowly which meant that he could see the confetti and that it didn't pop properly straight away- so the effect didn't really work! Nice idea but was a bit of a waste.”

Helpful Report

Posted 4 years ago

Caitlin, I am so sorry that your gift arrived late and you were disappointed with the surprise. It sounds to me like your card was a little faulty 😢 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Brought a Boomf box for my boyfriend as it was our 1st year of being together. Yet when he opened it didn’t go off like it said it would. Very disappointed”

Helpful Report

Posted 4 years ago

Hi Rachel sorry to hear it. I have just sent you an email to resolve this for you :)

Posted 4 years ago

“My card didn’t explode out confetti”

Helpful Report

Posted 4 years ago

Hi Keigan, so sorry to hear that your card didn't have confetti inside. We have just sent you an email to resolve this for you :)

Posted 4 years ago

“The boomf I ordered didn’t work at all.”

Helpful Report

Posted 4 years ago

Hi Joanne, so sorry about this. We would like to resolve this for you! I have just sent you an email :)

Posted 4 years ago

“Nice idea but the actual Boomf part was very underwhelming and expensive for what it actually is. Stick to regular cards.”

Helpful Report

Posted 4 years ago

So sorry to hear this. We have sent you an email to try to resolve this for you! We would love another chance to change your mind :)

Posted 4 years ago

“Ordered the card for A level results and unfortunately my daughter had to scoop confetti with her hand for the box to jump out. Was ok but wasnt as shown on advert. Very disappointed.”

Helpful Report

Posted 4 years ago

Linda, I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“The experience of purchasing the product was nice and easy however the box didn’t pop out when the card was opened which was unfortunate so didn’t have the fully effect of what it should have”

Helpful Report

Posted 4 years ago

Thanks Jake 🥳 I'm so pleased your gift arrived promptly. 🙌💜

Posted 4 years ago

“Paid for expedited delivery...... Delivery not expedited.”

Helpful Report

Posted 4 years ago

John, my sincerest apologies that your gift did not arrive on time 😢 Looking at your order I can see we dispatched it on time 🤔 We have called the delivery company to investigate this. Could you please have a look at your email, I have just dropped you a message as I would love to get this resolved right away. 👀💕

Posted 4 years ago

“Had emails every single day since I placed my order but not one to say it’s actually on it’s at. I’m going to be fuming if it doesn’t arrive in time for my husbands birthday. No communication about the actual product at all.”

Helpful Report

Posted 4 years ago

Emma, I'm so sorry to hear that your gift has got lost on its journey to you😢 Looking at your order I can see we dispatched it on time and it should have been delivered by 6 August at the latest.🤔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕 If you do not like receiving promotional emails from us, please let us know that you would like to be removed from our marketing mailing list. 🙏

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews