Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

Write Your review

Tell us how Boomf made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed”

Helpful Report

Posted 4 years ago

Dawn, I'm so sorry you are disappointed with your Boomf gift. 😢 I would love to get this resolved. 😀 Could you please email us at hello@boomf.com with your order number and explain in more detail what was wrong with your gift. 💕

Posted 4 years ago

“Unfortunately the butterfly was broke. Gutted”

Helpful Report

Posted 4 years ago

Oh no Heather! I am so sorry your flutter card was faulty 🦋😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀 💕

Posted 4 years ago

“Card was good but the butterfly boomf didn't even work”

Helpful Report

Posted 4 years ago

Oh no Jay! I am so sorry your flutter card was faulty 🦋😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀 💕

Posted 4 years ago

“Not worth the money at all,the bomb is much better”

Helpful Report

Posted 4 years ago

Kath, I'm sorry that you are disappointed with your recent Boomf order. 😢 I would love to get this resolved for you. 😀 Could you please email us at hello@boomf.com with your order number and explain in more detail what was wrong with your gift. 🙏💕

Posted 4 years ago

“Purchased boomf bomb. Did not work as advertised. Very disappointing”

Helpful Report

Posted 4 years ago

Kelly, I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“Good quality cards, but the actual novelty of things popping out was a massive let down. Ordered a flutter card that the butterfly didn't even fly and ordered a wild card which was also a let down. Bought both cards for my daughter and as a mother I am extremely disappointed after paying nearly £20 for 2 cards including the delivery. Was charged 2 delivery costs also even though both cards then arrived on the same day. Overall a non-satisfied customer. Will not be purchasing from boomf ever again. Have uploaded a video to the video review section to show what a let down the flutter card was.”

Helpful Report

Posted 4 years ago

Charmaine, My sincerest apologies that both of your Boomf gifts were faulty 🦋😢 I understand how disappointing this must have been, it is far from the experience we had intended for you! 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 💕 Thanks for the feedback about the the delivery costs 🙏 We are constantly improving our products and services based on the feedback we receive, I have taken a note of this to pass on. 🙌😊

Posted 4 years ago

“Took it out of the envelope and it popped! Tried to reload but it didn’t have the same impact, quite flat. Waste of money”

Helpful Report

Posted 4 years ago

Tina, to reload our Boomf Cannon, you just need to add the confetti back to the top, gently push card down into the cannon and hook the tab back into slider, aim and fire! I hope this helps. 😀

Posted 4 years ago

“Didn't pop out. Confetti stayed in packaging. Kids were really looking forward to surprising their mum. Don't bother”

Helpful Report

Posted 4 years ago

Oh no Ilyas! I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you and your family. 🤦‍♂️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“Having used boomf before I was excited to use them again, however I got the flutter card for my fiancés birthday and it was more than a little underwhelming. It didn't work at all! the butterfly just fell out of the card. No flutter, nothing! For the price charged this is disgraceful. It had the same excitement factor as a budget 99p card from a shop.”

Helpful Report

Posted 4 years ago

Tom, my sincerest apologies that you received a faulty flutter card 🦋😢 I understand how disappointing this must have been, it is far from the experience we had intended for you! 🤦‍♂️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“Mine didn’t pop up 😫 I was sooo disappointed! I was so looking forward to my kids reaction and it went down the drain. It popped after About a minute. Not happy !”

Helpful Report

Posted 4 years ago

Oh no Naila! I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“The card didn’t make a boom very dissatisfied”

Helpful Report

Posted 4 years ago

Jamie, I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♂️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“Didn’t do what it said in the adverts when my mum opened the card. Disappointed”

Helpful Report

Posted 4 years ago

Nigel, I am so sorry you received a faulty gift 😢 I understand how disappointing this must have been for you. 🤦‍♂️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“It didn’t pop open”

Helpful Report

Posted 4 years ago

Oh no Andy! I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♂️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“Lovely card itself.. Thats probably because it was a personal picture anyways. Lol.. But the butterfly card i got did not really fly out of the card very well at all. Unfortunately i and all in the room were disappointed.”

Helpful Report

Posted 4 years ago

Oh no Mo! I am so sorry your flutter card had a poor flight 🦋😢 I understand how disappointing this must have been for you.🤦‍♂️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“Disappointed as Boomf bomb didn’t work! Confetti did not pop out nor did the Boomf bomb.”

Helpful Report

Posted 4 years ago

Oh no Kerri! I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“Didnt pop like advertised”

Helpful Report

Posted 4 years ago

Jayne, may apologies that your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“Disappointing, Expensive for what it is”

Helpful Report

Posted 4 years ago

Annette, I'm so sorry to hear your Boomf gift was not want you wanted it to be 😢 I would love to get this resolved for you 😀 Could you please email us at hello@boomf.com with your order number and explain in more detail what was wrong with your gift. 🙏

Posted 4 years ago

“Great photo. But butterfly just flopped to the floor. We all got our cameras ready only to go oh was that it.”

Helpful Report

Posted 4 years ago

Oh no Lin! I am so sorry to hear your flutter card was faulty 🦋😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“The card turned up and when opened it was damaged and the butterfly elastic was snapped so it didn't even do what it was meant to.”

Helpful Report

Posted 4 years ago

Oh no Mark! I am so sorry the elastic band had snapped in your flutter card 🦋😢 I understand how disappointing this must have been for you. 🤦‍♂️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“Sadly confetti didn’t pop.”

Helpful Report

Posted 4 years ago

Oh no Mika, I am so sorry to hear your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews