Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So disappointed. The confetti didn't come out like I expected or like shown in the advertisement. Shame.”

Helpful Report

Posted 4 years ago

😭😭😭 Sorry to hear your item did not work as expected Samia We have sent you an email this morning

Posted 4 years ago

“Didn’t explode like the last one I bought not very good this time”

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Posted 4 years ago

😳 We are so gutted you did not get the full confetti explosion💥 We have sent you an email to rectify this.

Posted 4 years ago

“It was a bit like a damp squib felt a bit foolish when my grandson opened it altogether underwhelming. The box itself was smaller than expected but the concept is clever. The alcoholic gummies were rubbish not what was advertised. All in all not worth the money or the build up”

Helpful Report

Posted 4 years ago

Yvonne, I am sorry to hear you are disappointed with your Boomf gifts. 😔 I would love to get this resolved right away. 😀 Could you please email us at hello@boomf.com with your order number and explain in more detail what was wrong with your gifts. 💕

Posted 4 years ago

“Unfortunately the elastic band to launch the butterfly was broken so didn’t have the desired effect . One of those things but was a little disappointing”

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Posted 4 years ago

🦋💔🦋💔 Sorry your butterfly was broken Please email us at hello@boomf.com

Posted 4 years ago

“The explosion of confetti was rubbish only about 2 piece shot out. Very disappointing”

Helpful Report

Posted 4 years ago

We are very sorry to hear your boomf experience did not go as expected 😥 We have reached out to you via email so we can follow up on this with you 😊

Posted 4 years ago

“The box or the confetti didn’t pop, Waste of money”

Helpful Report

Posted 4 years ago

We are very sorry to hear this! 💔 We have reached out to you via email in a bid to help put this right 🙂

Posted 4 years ago

“Poor. Did not work properly.”

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Posted 4 years ago

Miriam, I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ I understand how disappointing this must have been for you. 😢 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“It was broken”

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Posted 4 years ago

Nicole, My sincerest apologies your flutter card was faulty 🦋😢 This is far from the experience we had intended for you! 🤦‍♀️ I pleased to see you have been in contact with my colleague to resolve this 😅 Once again, I am sorry your Boomf experience was not what it should have been. 💕

Posted 4 years ago

“Disappointed as did not pop even the confetti just stayed in the card, was looking forward to see a shocked expression on the recipients face but was more of a disappointed look, would have a been a great product if worked properly.”

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Posted 4 years ago

Natasha, I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ I understand how disappointing this must have been for you. 😢 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Card arrived late despite ordering four days in advance and was damaged”

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Posted 4 years ago

Oh no Olivia! I am so sorry your gift arrived both late and damaged 😔 This is far from the experience we had intended for you! 🤦‍♀️Looking at your order I can see we dispatched it on time and it should have been delivered by 10 Sept at the latest. 🤔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“I was disappointed with the size of the card considering the price. Also the paper animal just flopped out- not the spring advertised”

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Posted 4 years ago

Amy, my sincerest apologies that your wild card gift was faulty 😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕 Thanks for the feedback about the size of the card 🙏 We are constantly improving our products and services based on the feedback we receive, I have taken a note of this to pass on. 😊

Posted 4 years ago

“Rubbish the card didn’t “ Boomf” as advertised.”

Helpful Report

Posted 4 years ago

Oh no Catherine, I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ I understand how disappointing this must have been for you. 😢 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Not sure what it's like as I sent it to a friend who hasn't opened it yet. Given 2 stars from a sender's point of view I would have liked more characters to write my message as I had to shorten it considerably from what I wanted to write.”

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Posted 4 years ago

Thank you for your feedback 😊👍🏼😊 We have a Flutter Card 🦋 and a new ta-dah card which allow for longer messages 🖋

Posted 4 years ago

“I can show you the video I took of Barbara opening her card. It did not pop out until she moved the confetti. Rather disappointing- unlike the card my daughter sent me which would have rated 5 stars”

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Posted 4 years ago

Oh no Sharon, I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ I understand how disappointing this must have been for you. 😢 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“I bought a card for my granddaughters 8th birthday.. she opened it and we were all disappointed..”

Helpful Report

Posted 4 years ago

Emma, my sincerest apologies that your gift was faulty. I understand how disappointing this must have been for you. 😢 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Didn’t have the wow factor that h in a shown on all the adverts. The cannon dhh I don’t go off and was a a disappointment”

Helpful Report

Posted 4 years ago

Oh no Mandie! I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ I understand how disappointing this must have been for you. 😢 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“bought this box surprise for my friends 60th, but did not get the confetti surprise,very disapointed. I"ve received one my self which was fantastic and and a total surprise loved it, thats why ithought i would get one for my friend”

Helpful Report

Posted 4 years ago

Hey Kim 😒 Sorry your item did not work as it should have. We have now sent you an email 📧 to resolve the issue. 😁👍🏼😁👍🏼

Posted 4 years ago

“Very little Boomf as most of the confetti was just stuck in the card so did not explode, disappointing”

Helpful Report

Posted 4 years ago

😭😭😭 Sorry to hear your item did not work as expected Please email us at hello@boomf.com

Posted 4 years ago

“The conferee just shot across the table... really disappointing ... 😢”

Helpful Report

Posted 4 years ago

We would like to solve this for you so could you 📧 us at hello@boomf.com with your order details and explaining the problem with the item ❤️🤗❤️

Posted 4 years ago

“Took a good while to arrive”

Helpful Report

Posted 4 years ago

🚚 We are sorry to hear your item took a while to arrive ✉️ Could you 📧 us at hello@boomf.com so we can look into when you should have received it by. If it was past our estimated delivery times we will issue a refund for the shipping cost.

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews