Boosting Factory Reviews

4.9 Rating 2,452 Reviews
98 %
of reviewers recommend Boosting Factory
4.9
Based on 2,452 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Boosting Factory Reviews

About Boosting Factory:

Boosting Factory specializes in next-gen boosting and coaching services in popular online multiplayer games, League of Legends, Call of Duty Modern Warfare, Overwatch, Heroes of the Storm, Valorant and Apex Legends.

Visit Website

Phone:

+385955859292

Email:

support@boostingfactory.com

Location:

118, Petrova ulica,
118, Petrova ulica
Zagreb
10000

I was charged twice for an order. When I sent a message about it, John told me it would be fixed in a month. I told him I needed my money from the duplicate charge back immediately and he said that if I reported it to the bank to get my money back he would report my accounts that I used for boosting. He sent in all of my account info including emails, passwords, and usernames and even threatened me with a lawsuit. Very scary website and owner.
Helpful Report
Hello, I will be writing this reply for the potential customers who might read this review and decide whether we're the right service for them since I know the customer and this case very well and we talked about it via email before. Therefore, dear potential customer, the person above has purchased boosting, got his services fair and square, he was pretty happy with it actually, just like most customers are! :) After a few weeks, we received a notification that all of his money was pulled back (stolen) by his bank and there's nothing we can do about it. Naturally, we reached out to the customer to and he said that he does not know what we were talking about and he did nothing wrong. Sadly, we deal with fraudsters like him now and then and we did truly report his game accounts to get him suspended, and we filed a lawsuit as well. I am glad that he thinks we are scary because we intend to keep being scary to fraudsters and lovely to our dear customers, fortunately, most of them. :)
He lagged and even went 10-15 in a game
Helpful Report
Hello BedSloth, I have checked into your boost now to see were there any issues with it that's deserving of a 1-star rating. It would seem you purchased 5 placement matches boost for your Iron account in Valorant. Our booster completed the order with 5 wins and 0 losses. That is, a perfect score. In one match he had a 10-15 score indeed due to some internet issues but still pulled a win in the end. Let me repeat that, perfect score of 5-0. He also placed you in Gold 1 which is a huge increase from Iron that you were in previous season. I also noticed you wanted to be placed in Ascendant or Immortal up from Iron which is impossible. 5 wins got you up to Gold 1 and that was an amazing jump and placement result. Here is the screenshot as proof: https://tinyurl.com/ssyeuktp Now, I would like to kindly ask you, how did our booster and our company deserve a 1-star rating after a perfect score? And if this was a mistake, I would kindly ask you to change your rating to a more suitable one. Thank you!
Very slow services , very unresponsive bad customer support
Helpful Report
Hello Tharshini84, I have looked into your case, it would seem that there was a mismatch with your and your booster's schedule, once you guys started playing it looks like it went fine. Regarding customer service, I will gladly accept criticism if you please tell me where was customer service bad towards you. We are always striving to improve our services, however, at the moment this seems like an undeserving 1-star review because I talked to your booster as well and we're not sure what did we do to deserve such a poor rating. Looking forward to hearing from you, John
Hi, i'm an ex employee of this site and I just wanna prove to you that the admin "John" lets cheaters play the order without firing them just because they're capable of finishing orders with cheats, here is a screenshot of me, informing him about a cheater: https://prnt.sc/1adktpf - He wasn't sure if he's cheating or not, days later the booster got banned and fired from another big site, I informed John about this and his answer was: https://prnt.sc/1adl0sx The guy is still playing orders, with cheats! And the owner of the site is letting him do this, honestly, I wouldn't recommend you buying service here! Becareful. The admin also asks his employees to leave good reviews on the site, so most of the reviews here is fake: https://prnt.sc/1adl9qy - https://prnt.sc/1adldjd (And this is how I'm leaving a review on this site) Update: He also threatened me to get me out of a site im working on, charge me back for the orders I did for him (steal) - if I didn't remove the reviews: https://prnt.sc/1a016eu Here is a situation where I was working on an order but I had to drop it (then the cheater on Boosting Factory took it and finished the order): Days later I got a message from the client him telling me that he got banned: https://prnt.sc/1adlpf9 - I messaged the owner of the site about it and informed him that client got banned, instead of taking action against the cheater that's what he told me: https://prnt.sc/1adlw5i Here's a proof of another cheater who was playing order and got an account banned, he left him with the reason "i'll leave you but don't get accounts banned" meaning that he still leaves cheaters play orders! Very disgusting person: https://prnt.sc/1adm3hg Please be careful before putting your money this fraud, the risk of getting your account banned is very high and the victims aren't a single digit number!
Helpful Report
I ordered Duo queue boosting service for Plat 2 -> Plat 1. The booster wasn't good so I lost games and dropped to Plat 3. Then, the booster rage quit without saying anything to me so I had to wait for him to come back for an hour thinking he would come back (-but he didn't). So, I contacted customer service for the refund. This guy 'John' from customer service was the rudest and unprofessional with huge ego I've ever seen of CS tries to play words with me to not give refund. He tried to blame me as saying, 'customer is underperforming and the booster is not magician'. I knew the booster is not the magician when he picked Master Yi at Plat~Diamond elo, ordered stupid calls, inted hard, fought teammates over chat, then rage quit. He's a human, too. I get it. But, what is the point of using boosting service if I perform well enough to carry myself? I know myself is not performing well these days since I failed and dropped from Diamond promos. This John from customer service is just horrible with attitude. He blames everything on me and he won't refund. Then, he blocked my email and the account from the site so that I can't claim back. So, I wrote bad reviews on some web sites, then this John replied on one of the web sites saying like, 'You suck and I can't give you full refund because you suck'. Yet, he still doesn't realize that he and I both agreed on the term that Duo queue boosting is harder than the solo queue boosting which is the reason I paid extra 60% of the price because we know duo queue needs more time and efforts. If he was going to blame customers for being bad at the game, why does he even run a boosting service? Nonsense. Boosting my rank to the desired tier is what he promised, and I paid for that service. If a merchant can't provide the merchandise he promised, he must give the money back to the customer. I even got dropped to the lower tier. This is disgusting. He said he would only give me a partial refund but it also hasn't even refunded yet. All in all, I've lost my money ($160.36) and I'm dropped to Plat 3. This scam business should be reported. Don't use this website, it's fraud.
Helpful Report
admin is dick-sucker
Helpful Report
After contacting Activision they stated that they simply don't ban people who report things. After a review of my account no action was taken. I have informed them that this punk ass company cries wolf when you call them out on there bullshit. John on here is nothing but a liar and coward I contacted activision and notified them of this thief attempting to defraud the system NOW THEY ATTEMPTED TO SHUT MY ACTIVISION DOWN. THEY HAVE THREATENED TO HARM ME😂😂😂 THEY DONT DO THERE JOB AT ALL Not enough space here. So now they closed my account because of the 1 star review. They refuse to give me my full refund. Do not use this service. I have been threatened by John and he has called me retarded and tried to demean me.
Helpful Report
Hello there, I have reviewed your order right now and wanted to make ammends if needed and possible for this poor rating you gave us. However, after seeing that you bullied both our booster and live chat support because you yourself are clueless about what is going on, I must say that I have immediately suspended your Boosting Factory account so that you can never buy from us again. We do not want to do business with customers like you, unreasonable, rude, and toxic in general. John
Just to be clear, I see that you've stated that we've stolen your money. This is a blatant lie: https://prnt.sc/wib8jq < proof of refund. We sent you your money back and do not want anything to do with a horrible person like you again. Please go away and leave us alone.
awful website, never use. bought twice from then, 1st one took 1 week for an express order for 1 win!!! 2nd time they scammed me fore 50 dollars and changed myt password!! worst website ever
Helpful Report
Hello Prim, This review is not related to our services. I cannot find any records of you purchasing from us. However, please contact me at support@boostingfactory.com with your order ID and I will immediately check your issue and correct it appropriately. Thank you, John
They didn’t do the kd
Helpful Report
Dear Wolfy, I have looked into your order and concluded that this review is false. The booste provided me with all the screenshots from the matches of your CoD Modern Warfare boost with 2.0+ KD during the order feature activated. Screenshot 1: http://prntscr.com/r6o07i Screenshot 2: http://prntscr.com/r6o0f7 Screenshot 3: http://prntscr.com/r6o0q8 Therefore, for the duration of your smaller order, the KD of 2.0+ was maintained. Your global KD was also raised, but in order to get it to 2.0+ you will need to purchase a larger boost because it's about 1.20 right now. I hope this clears everything out. Kind regards, John
Booster inted my game and were toxic don't buy boost here.
Helpful Report
Hello S, This does not sound like one of our boosters. Would you please reach back with your order ID so I can check that out for you. In case that has truly happened, I would like to take action against the booster and make it up to you. Kind regards, John
Firstly I would like to premise this review that this was an account around the 4200SR range and as such may not apply to most customers of Boosting Factory. Additionally, this review applies to only placement boosts as NET wins or SET SR boosting has guarantees on the SR gain. Finally, it is worth noting that Boosting Factory is a fairly 'premium' service, often costing significantly more than other options on the market, for such prices a certain level of attention to the customers needs are expected. My purchase of 10 placements games within the last week of the season, whilst swift my booster proceeded to go 3W-7L in placements, losing me around 130SR in total. As compensation I was offered a boost back to my original SR I finished at last season. Note that whilst this seems reasonable it went against their terms at the time which stated the following: "For each extra loss we will boost 4 NET wins per each extra loss, and for each draw we will boost 2 extra NET wins, free!" Additionally I was told that they cannot guarantee any win rate in higher MMR matches despite advertising a 60%+ WR guarantee at the time of purchase. On top of this I was told that no compensation of additional boosting could be given because of "unclaimed high SR orders" which obviously took president over my order as they came with a larger price tag. Overall I received my account back where it started, which is better than nothing but definitely not worth upwards of $60 of my money for the same SR I already was with a poor WR on my account, this is why I feel I have to leave Boosting Factory a negative review to ward of any other would-be customers in my same position. To clarify a few things for any customers (particular those of higher MMRs): 1) Do not buy a PLACEMENT boost service from this company if it is near the end of the season, as despite advertisement they do not guarantee WR at this point of the season. 2) You do NOT receive 4x NET wins per loss at higher (or any?) MMRs, instead you will be returned to your original rank of the prior season. 3) More expensive orders at higher ELOs will take president over your order despite the premium prices of the service as apparently their boosters are still spread too thin despite this (This may only apply to the end of season). 4) FAQ guarantees will be retroactively altered at their own whim and do not stand as any sort of actual insurance for your order.
Helpful Report
Hello Anonymous, Thank you for your review. I have looked into your order and I must disagree with most of the things you mentioned. Our FAQ specifically says we will ALWAYS at least get you what your last season SR was for orders in Grandmaster. Orders under Grandmaster have specific win-rate guarantees and in 99% of cases, we complete them with higher SR than it was last season. You did not read the FAQ correctly, it clearly states in high GM you will get the guaranteed win-rate OR at least the SR you had last season. The second condition was obtained and the boost was successfully completed. Your booster Moh is a regular top 5 in our Hall of Fame that can be found on the website, and has dozens of positive reviews. When 98% of our customers recommend our services due to high professionalism and diligence, it shows us we're doing a good job and that the smaller number of customers who simply cannot be satisfied are not the people we want to work with. There is always room for improvement and we strive to be the best service out there. John
Was given a number of wrong information by Alice (customer srv agent) before I made an order. After making the order, they changed my order without informing me beforehand and gave me a partial refund that was calculated wrongly. I just had to tell john to cancel my order as there’s too many mistakes made on their part.
Helpful Report
Dear Anonymous, We have provided multiple boosts for you with no errors in the past. Our trainee customer agent Alice has misinformed you and I tried to correct it as soon as I could, even offered you free boosting as a little gift, or a full refund if you wish. While I do regret Alice's slight mistake, it was nothing serious enough that we deserve 1 star as a company. Alice is still learning and will become a great agent with time. Kind regards, John
Horrible. Treated loyal customer like crap. Bought duo rank boosting instead offered 13 games lost 8 games
Helpful Report
Hello James, I would like to take this opportunity to provide an insight into a more truthful explanation of the events. You ordered Platinum to Diamond duo queue boosting for Overwatch. Our booster has attempted to play with you, however, our team has boosted you before from Bronze(!) and we had a hard time finding a booster who thought you had capabilities to reach Diamond. I did my best and found a brave booster to do so. The boosting didn't go well, your constant underperforming in games due to playing in several tiers higher than your starting tier has shown. As our Terms of Use state, when a client is underperforming, we offer him more boosters to make the order doable, convert to solo boosting or convert to Duo Per Game boosting. You chose the Per Game boosting where you had funds for 11 games. I still felt bad for you and awarded you with 2 extra free games(!). You continued underperforming which resulted in 5 wins and 8 losses. You were naturally unhappy and quite unreasonable when it comes to understanding that you may just not be good enough for Diamond. At this point, our booster has invested a couple of days into your order. You didn't appreciate our booster's time investment and thought that it's okay to play days on an order without being paid for it. This would be equal to slavery. I respect my team too much to let them go through that. We always try to accommodate our customers as much as possible but you're sadly one of the 1% that is impossible to reason with, and we wish to part ways with you. Good luck with your future endeavors.
4/6 result,and account been banned, because gyor's abusive Chat. Horrible experience!!!!!
Helpful Report
Dear Anonymous, I have looked into your case and I accept full responsibility for the incident. Gyro has been suspended until further notice and we will keep striving towards a perfect booster roster so that these rare incidents become non-existent. On behalf of my team, I apologize. Fortunately, the ban is a couple of days long and I would like to make a gesture and provide you with a free boost. Please reach me via the website's contact form. Kind regards, John
Account got suspended
Helpful Report
Dear Anonymous, I have looked into your order and first I'd like to say that I'm sorry to hear your Overwatch account was suspended! Sadly, being suspended for boosting can occur even though we take all precautions such as usage of VPN services, no boosting talk in-game and so on. Fortunately for other customers, the odds of getting banned are about 2%, meaning 2/100 accounts get banned and yours was sadly caught. Even though we've outlined that we cannot be held responsible for boosting bans, as they're simply not in our power, I would like to gift you a little placement bundle for the next season on the house. Feel free to reply or contact me on the site! Kind regards, John
very late delivery time , and imagine you chat with the guy he says yes we have boosters and we can deliver your order. when you place the order they stop responding to you in online chat , and when they do they will not tell you when you get the booster you have to wait there and see if someone comes by chance takes your order which in my case took about 3 days , and they didn't assign anyone unless i threatened them for a refund . and this company is somehow in connection with reviews.io and they got my previous review removed which was two star . Also when i was watching the order page for a good 12 hours for someone to take it , and the live support was online and not responding . i tried to reach them with another pc as another customer and they responded . so they're like :ignore this guy , let him wait . he likes that I have spent 1000 dollars with these guys and i regret every cent . My name is Sean Also , the boosters treat you like you are some handicapped crippled needy person , and you are desperate for their help . before they start the game i said : can you guys wait a minute ? they said if you are not here in 60 second we start the game . and when i came back they were already in game . they didn't even wait the 60 second . screenshot : https://imgur.com/a/7eAc1YN
Helpful Report
Hello Sean, After our extensive email communication where I tried to make things right with you, I simply could not do it. Some customers will waste a lot of positive energy we have going on here and we will rather focus on the 99% of clients that are happy to treat us with respect just as we treat them. We aim to improve our service and customer support quality with each and every day and we will keep doing so. Have a nice day, John
bad experience ,two boosters. still expect me me to carry them . you need to tear yourself apart to win .
Helpful Report
Dear Anonymous, I apologize if somehow we made you uncomfortable and I did my best to investigate the issue, the results are as following: I have investigated the issue as I deeply care about our client's experience with us. I've discussed the issue with your boosters and found out that this review cannot be true. Our employees are all Top 300 and have been working with us for many seasons. It is impossible that they struggled in Platinum Skill Rating. This screenshot of your account (names are hidden of course) confirms my hypothesis. Your boost was handled with a total of 14 wins and only 1 lost game. This does not sound like struggle to me but rather like a clean boost with 94% winrate. Not only that, you were granted an extra of 26 Skill Rating completely free. The screenshot can be found here: https://imgur.com/a/megUnY2 I would appreciate if you'd come in touch and explain further what did you mean by this poor review, and hopefully revise it as I believe we did not deserve a 1 star review for our work. Kind regards, John
Boosting Factory is rated 4.9 based on 2,452 reviews