boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.69

4.7 Rating 471 Reviews

91 %

of reviewers recommend boxfox

4.7

Based on 471 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend Box Fox for your packaging needs - truly superior service, easy-to-use website, professional and efficient in delivery. Very Very impressed.”

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Posted 1 year ago

“I can't believe how quickly they arrived.”

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Posted 1 year ago

“Fantastic customer service, received my order the next day, excellent quality and easy website to navigate and order. Highly recommend. Thanx boxfox! 😉”

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Posted 1 year ago

“Faultless service each & every time, speedy delivery”

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Posted 1 year ago

“Easy to use web site that makes locating the product to suit your needs really easy. Ordering is straightforward and simple and my purchase arrived very quickly. The products were well packed minimising the risk of any damage in transit. Our boxes went together well and were exactly as presented on the website. All in all a terrific experience that has delivered a product that suits our needs perfectly at a reasonable cost.”

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Posted 1 year ago

“really happy with the service and products”

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Posted 1 year ago

“My boxes arrived very promptly and were exactly as ordered. Seamless service. C”

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Posted 1 year ago

“Delivered so quick and fast”

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Posted 1 year ago

“I just bought a sample box. Great quality, super speedy!!!! About to jump on and buy more 🌻”

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Posted 1 year ago

“Fantastic boxes and very good customer service. I’ve ordered the magnetic Hampton boxes earlier and more recently a sample of a large mailing gift box. Happy with the quality of both.”

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Posted 1 year ago

“Many thanks - delivered quickly”

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Posted 1 year ago

“Delivery of items was prompt. Unfortunately, a promised discount for signing up was not forthcoming. Repeated emails requesting a correction of the price charged by applying the promised discount were ignored.”

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Posted 1 year ago

Hi Carolus We have looked through our inbox, junk emails etc, and haven't received anything pertaining to your query? We would have been happy to help you out. Also, we have noted that you have another profile in which the Welcome Discount has been activated previously. This discount is only valid one time per customer, our system recognises that although the name is different it matches all details so therefore would not activate. Please do not hesitate to reach out to us if we can be of further assistance at sales@boxfox.com.au. the boxfox team

Posted 1 year ago

“The sample I ordered and received was excellent. Very happy thank you.”

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Posted 1 year ago

“great service!”

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Posted 1 year ago

“Quick service, thank you”

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Posted 1 year ago

“Nice product but a little complicated to try and set up/put together. No instructions supplied which made things a little tricky.”

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Posted 1 year ago

“Delivery is way too slow”

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Posted 1 year ago

Good Morning Suhani Thank you for ordering with boxfox We have recently seen your review of boxfox regarding the shipping delay. We have followed up on your shipment with StarTrack and this delay is unforeseen as this carrier usually delivers overnight or no later than two days to metro NSW. Apologies for the delay, hopefully, you receive your order soon. Please do not hesitate to reach out to us at sales@boxfox.com.au if we can be of further assistance Thank you - the boxfox team

Posted 1 year ago

“first time with this company order arrived nice and easy items were exactly what i ordered”

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Posted 1 year ago

“Great service and super quick delivery. Thank you”

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Posted 1 year ago

“I am so happy with your products and service. I live in country Victoria and received my order the following day. Thank you so very much.”

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Posted 1 year ago

boxfox is rated 4.7 based on 471 reviews